Top Hotels Near El Balseadero Nature Park in San Luis from NZ$47

"The location and design of this hotel is incredible. It’s only fault is how many rules management requires the staff to enforce. The staff are incredibly kind and the only challen 1) When we arrived, I was informed that I could not check in because I did not have my physical ID with me. At first I thought they were joking because a picture of your ID works everywhere now except airports of course. No explanation for why the rule exists, just pointing to a message that was sent to guests beforehand. Luckily I had a friend in Medellin to bring my passport to another hotel location for verification. However we were required to wait 2 hours for this to happy. My fault for not reading the message, but regardless a sub par check-in experience after travelling 2.5 hours. Offer a free drink or something trivial. 2) Next was the rules at the restaurant. Want to sit at one or the tables with a better view and fireplace? There’s a min spend commitment. I get the concept but the restaurant was completely empty and we were only 2 people. Use a situation like this where there is no incremental cost to offer something as an opportunity to delight guests. 3) Finally, walk too far with a pool towel and a security guard will remind you that you are carrying contraband. It’s a resort, let people move freely and be comfortable if they need to dry off walking to the room. It’s a small thing but k"

"Wonderful hotel in a perfect setting near to Guatape Rock. Great staff. I had a great stay. "

"Everything was excellent and amazing "

"Room is open to outside.not ideal."

"Room has a bad smell to them. We are told that it’s the water that is used to clean the rooms, they stink when dries and it can’t be helped "

"Excellent experience! Delicious breakfast and a very friendly staff! The internet connection wasn't stable but the experience made up for that. All the greenery around was amazinggggg! "

"Very difficult to enter. Address is incorrect on ALL advertising. Front door AND back door is locked after a certain time in the evening (we were stuck inside for more than an hour until someone finally came). Won't stay there again."

"The hotel is no where near where it is advertised, the listing shows it right in Guatape and a 3 minute walk to the square. It is a 30 minute walk to the square! The hot tubs never had water in them. The staff was unfriendly and barely acknowledged you when you came and went. When we got off the bus we walked to the advertised location to discover it was not there, it took at least a half an hour to find the hotel location and another half an hour to walk there. FALSE ADVERTISING!"

"This hotel is rated three stars but it is pretty basic. The room is barely 10x10. We stayed 2 days. Pros were the staff, Sandra was wonderful, and our balcony and room view of the lake. What was unexpected was: the bed was basic, not great for my back, and we were only given 2 pillows, a sheet and a simple blanket. There was no air conditioning, only a standing fan, the shower was rudimentary, and only one small table and a combo hanger/shelf. Breakfast was simple, and as with a lot of hotels, egg heavy. Lastly the walk down to the room would be tricky for persons with ability issues. But if you're ok with these basics then this is a safe option."