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"Hôtel propre et confortable. "

"Very clean, fresh environment "

"On ground floor, quite noisy Room smelt of dogs this time. Normally very good"

"Accueil très agréable et convivial. Chambre très calme. Personnel bienveillant et poli. Tout pour rendre le séjour agréable. Petit déjeuner buffet généreux. Quartier le vieux Vichy à deux pas de la cathédrale très charmant. "

"Friendly staff and perfect location near tram. View on cathedral and out de dome was great. Underground car park made loading and unloading very easy incl direct access to room via lift for wheelchair user "

"Good room and service."

"Room was very clean and well equipped. Bed comfortable. Staff at neighbouring hotel reception very helpful on checking in. Good parking facilities. "

"The male receptionist was extremely rude and unhelpful. Almost threw my phone back at me after fixing a problem that he had caused. Then told us there were restaurants 200 metres away. One was spud-u-like (or similar) the other was in the rugby stadium. Internet connection didn’t work as intended nor did lift security. Breakfast was very limited - if things ran out they didn’t replace them, and the server started clearing things away half an hour before finishing time. We had stayed at campanile in Le Mans the night before - great experience there, very different to what we experienced in Clermont. "

"Great location close to town centre and river Allier. Rrally helpful staff on reception and at bar ( shame about restaurant manager who was unnecessarily inflexible and lavking any customer service!)"