Lobby
Check availability

Reviews of The Ben Doran Guest House

4 out of 5
The Ben Doran Guest House
11 Mayfield Gardens, Edinburgh, Scotland

Reviews

8.2

Very good

Rating 10 - Excellent. 173 out of 469 reviews" "
Rating 8 - Good. 191 out of 469 reviews" "
Rating 6 - Okay. 65 out of 469 reviews" "
Rating 4 - Poor. 31 out of 469 reviews" "
Rating 2 - Terrible. 9 out of 469 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben Doran is a 300 year old mansion converted to a hotel. The ceilings are like 16 feet tall. The walls are really thick. So it is really quiet. The owners and personnel are so nice and friendly. Odette is a sweetheart. The location is awesome. You can walk if you want or take a bus from close by or uber. Loved our stay!!
Stayed 6 nights in Nov 2023
Response from Joseph on 4 Dec 2023
Dear Evelyn,We are so happy that you enjoyed your stay with us. Happy holidays! Hope to see you in the new year!

8/10 Good

toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean,bed comfortable but the traffic noise was awful even with window shut all through the night
Stayed 1 night in Oct 2023
Response from Joseph on 30 Oct 2023
Hello Toni,Thank you for posting your review. We hope that you will request a room in the back if you return. It is quieter, not on the street. We are happy that you enjoyed your stay.

8/10 Good

Alexander, Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great B&B in old Edinburgh mansion. Great hot breakfast and super friendly staff ( Odette was engaging, charming and very helpful). Not glamorous but highly recommended.
Stayed 2 nights in Aug 2023
Response from Joseph on 8 Sept 2023
Dear Alexander,Many thanks for posting your delightful review. We are very happy that you enjoyed your stay. Yes, Odette is a gem! Hope to see you again.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben doran
Great spot. Close to the royal mile. Very comfortable rooms. Fantastic breakfast in a quaint dining room. Very welcoming and helpful staff. I definitely recommend staying here
Stayed 1 night in Sep 2023
Response from Joseph on 7 Sept 2023
Dear Warren, Thank you for staying with us and for your heartwarming comments. We are so happy that you enjoyed your stay and the Ben Doran spirit. Kind regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classic structure with loads of personality. Well maintained and comfortable. Beautiful gently curving spiral staircase. Staff and owners were very helpful. They focus on guests’ needs. Broad choice of breakfast foods. Bus stop very close by. Don’t bother with a car in Edinburgh - it’s too congested and the streets are narrow. Walk or take the bus. We did!
Stayed 1 night in Aug 2023
Response from Joseph on 6 Aug 2023
Dear Robert,We are very happy that you enjoyed your stay in Edinburgh. Thank you for posting your review. Hope to see you again!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Joseph on 10 Jul 2023
Dear guest, Thanks for staying with us. Hope to see you again. Kind regards

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
This is not a 4 * hotel!!! It is not more than a 2½ *. The Guest House do not have elevator and rooms are 1 or 2 floors upstairs and nobody helps you at the arrival. Some rooms are sharing bathroom. No front desk with employees. Only 1service: breakfast Is included.
Stayed 4 nights in Jun 2023
Response from Joseph on 29 Jun 2023
Dear guest,We encourage people to read the description of our establishment, as we try very hard to make clear that this is a 300-year-old Georgian townhouse. It is historical. We do not claim to have a lift (we could not have one even if we wanted) and state that some of our rooms are not ensuite (each one shares a bath with one other room). Yes, in these days, we have self-check-in. We cannot turn an elephant into a wasp. Kind regards, The Ben Doran

4/10 Poor

Enrique

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Joseph on 26 Jun 2023
Dear Enrique,We are sorry that we have not lived up to your expectations. We hope that you enjoy your stay.

10/10 Excellent

Maxine

Stayed 2 nights in May 2023
Response from Joseph on 26 Jun 2023
Many thanks for your review. We are so happy that you enjoyed your stay. Kind regards

10/10 Excellent

Beverley

Stayed 1 night in Jun 2023
Response from Joseph on 10 Jun 2023
Dear Beverley,Many thanks for your review. We are very happy you enjoyed your stay. Come back again!

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Staff was very friendly! Close to many different things to do if you just want to take a day from being downtown. Highly recommended!
Stayed 3 nights in May 2023
Response from Joseph on 4 Dec 2023
Dear Patrick,Thank you for staying with us. We are thrilled that you enjoyed your stay and hope to see you again.

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but very clean & perfect for overnight stay
A very honest Guesthouse. Doesn’t try to be anything but a pleasant overnight stay. Rooms are dated but facilities are very clean and accessible. Breakfast was very good with excellent service
Stayed 1 night in Apr 2023
Response from Joseph on 10 Jun 2023
Dear Shaun,Many thanks for posting your review and for your comments. We hope to see you again soon!Kind regards

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was super friendly and the breakfast was great. Plenty of food and the eggs were amazing.
Stayed 3 nights in Mar 2023
Response from Joseph on 31 Mar 2023
Dear Kate, thank you for staying with us. We are so happy that you enjoyed your stay. Please come back soon and thanks for posting your review.

8/10 Good

Alexander

Stayed 1 night in Jun 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Guest House - Clean & Warm Room
The room was very spacious and clean. It seemed as it was recently refurbished. They were really accommodating and provided us with a packed breakfast as we had an early tour one day and couldn´t stay for breakfast. The buffet breakfast was good and freshly made. The guest house is very well communicated, it is about 30 min walk from the city centre but has restaurants 10 minutes away. Also the bus stop is right opposite the house. There was barely face to face service and the man I spoke to wasn´t very welcoming, but other than that it was a pleasant stay and I would recommend this place if you are visiting Edinburgh.
Stayed 2 nights in Jun 2022
Response from Joseph on 10 Jun 2022
Dear Sara, We are very happy that you enjoyed your stay with us and hope you will return soon. Thank you for posting your comments. Kind regards, The Ben Doran

2/10 Terrible

alastair

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked this for my daughter to stay for two nights. First night we couldn’t get access to hotel. Nobody answers the phone.. 2nd day arrived 3pm. Hotel room freezing no heating on no hot water for a shower room not cleaned properly and smelt damp. My daughter returned home and drove back next morning.couldn’t talk to anyone as no staff present
Stayed 2 nights in Dec 2021
Response from Joseph on 13 Dec 2021
Dear guest, We are very puzzled by your review, as the check-in information was sent via Expedia. Also, your email stated you were at the hotel, yet no one rang the bell and our camera showed no one trying to get in. We also emailed the check-in code. The emergency number is manned 24 hours a day. The shower is electric so there is hot water 24 hours a day. There is also a bell in reception which is manned 24 hours a day. We are very sorry that we have not lived up to your expectations. Kind regards, The Ben Doran

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Honest Review
The city was beautiful and we chose this hotel as it was the perfect location and it offered a full Scottish breakfast to prepare us for the day but that didn’t happen they served egg and sausage both of which were just topped up from the day before the cereal was stale and same as the bread. There was no body to greet you and the emergency number provided was in contactable on several occasions as we tried to get in contact as we had no front door keep and a problem with our bed.
Stayed 2 nights in Dec 2021
Response from Joseph on 13 Dec 2021
Dear guest, We are sorry that we have not lived up to your expectations. Be assured that the eggs and sausages are cooked fresh every morning. We do monitor freshness of ingredients daily, but we do take your comments very seriously indeed. Regards, The Ben Doran

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
The guesthouse was very tasteful and quiet.The hosts were excellent. The shower could have been better in the room and the switch for the kettle was broken though still usable. We would visit again.
Stayed 2 nights in Nov 2021
Response from Joseph on 23 Nov 2021
Dear guest, Thank you very much for posting your comments. We are very happy that you enjoyed your stay and hope to see you again soon. Kind regards, The Ben Doran

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Class, Recommended
Great stay, very friendly
Stayed 3 nights in Oct 2021
Response from Joseph on 25 Oct 2021
Dear guest, We are very happy that you enjoyed your stay with us and hope you will return soon. Kind regards, The Ben Doran

2/10 Terrible

Orlando

Liked: Cleanliness
Disliked: Staff & service
This place ough to be renamed Fawlty Towers!!
Room was acceptable if stuck in 70's. On the other hand breakfast was like an episode of Fawlty Towers... We arrived at 8.30 (half way through the hour window for breakfast) to find that other than a handful of bacon rashers they were out of cooked breakfast options. When i asked for more, the owner/waitress checked each of the chafing dishes and announced 'there was still bacon'. I had to beg for an egg, i mean i almost had to drop to my knees... We then discovered that the orange juice was bad. Informed the hostess who took my glass; returned a little later, took the jug and that was it. Had to ask what the outcome was, only to be told there was nothing wrong with it, but that she'd open a new one if i wanted. There's more, a lot more... a full 10 minute wait for eggs and bacon (which all came on separate plates minutes apart); shoulders slumping and eyes rolling when any request was made (coffe, toast) ; noisiest clean up ever which began before we received our food.... Under no circumstances would i ever stay at this hotel again. But if they were to take their show on the road i might get tickets!!!
Stayed 1 night in Feb 2020
Response from Sam on 26 Feb 2020
Dear guest, Although we believe your version of events is overstated and insulting, we understand that you were unhappy and will always endeavour to do our best. Kind regards, The Ben Doran

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby weekend in Edinburgh
Friendly comfortable residence close to the city. My room was ensuite with all of the home comforts. Easy to access from the city centre - 15 minute walk to Royal Mile Will be back
Stayed 2 nights in Feb 2020
Response from Joseph on 26 Feb 2020
Dear guest, We are glad that you enjoyed your stay and hope to see you again soon. Kind regards,

4/10 Poor

yvonne

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
overpriced; poor cooked breakfast
looked forward to a cooked breakfast - but only 3 items - bacon, scrambled egg & black pudding. A couple more items from mushrooms, beans, tomatoes, sausage, hash brown are usually standard. Overpriced - at £144 per night .
Stayed 1 night in Feb 2020
Response from Joseph on 11 Feb 2020
Dear guest, We are sorry that we did not live up to your expectations on this occasion. We take your comments very seriously. As you will have noted, we are a small boutique guest house, not a big international hotel. We do, however, offer many continental items on our buffet in addition to the cooked ones. Kind regards, The Ben Doran

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Owner went above and beyond to help and accommodate me when I was unable to manage the stairs. Big old townhouse on busy thoroughfare into Edinburgh with rooms on 1st and 2nd floors. Rooms spotless. Breakfast lovely and beautifully presented. Bus stop right outside with city centre and airport services.
Stayed 3 nights in Jan 2020
Response from Joseph on 22 Jan 2020
Dear Ruth, It was a pleasure having you stay with us and we are happy that we could accommodate your request. Hope to see you again soon.

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but effective
Great location and hosts, lovely breakfast
Stayed 2 nights in Dec 2019
Response from Joseph on 31 Dec 2019
Dear Dan, Thank you for your comments posted on Hotels.com. We appreciate your feedback. Hope to see you again soon. Kind regards, The Ben Doran

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room within 20mins walk of central Edinburgh. Plenty of amenities close by & on the main bus line
Stayed 2 nights in Nov 2019
Response from Joseph on 2 Dec 2019
Dear Barry, Many thanks for your review online. We are happy that you enjoyed your stay with us and hope you will return soon. Kind regards, The Ben Doran

10/10 Excellent

Bronja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay whilst in Edinburgh
A lovely place with really friendly staff. Lot's of information about the great bus service into Edinburgh main town. Clean and friendly, would stay again
Stayed 3 nights in Nov 2019
Response from Joseph on 25 Nov 2019
Dear Bronja, Many thanks for your kind words about Ben Doran. We are pleased that you enjoyed your stay. Hope to see you again soon. Kind regards, The Ben Doran

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Clean, warm and comfortable. Warm, friendly service at breakfast.
Stayed 1 night in Nov 2019
Response from Joseph on 21 Nov 2019
Dear Martin, Thank you for your kind words and for taking the time to post them. We are pleased that you enjoyed your stay and hope to see you again. Kind regards, The Ben Doran

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Joseph on 17 Nov 2019
Dear guest, We are happy that you enjoyed your stay and thank you for posting your comments. We hope to see you again. Kind regards, The Ben Doran

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Joseph on 2 Oct 2019
Dear guest, Thank you for taking the time to review Ben Doran. We are very happy that you enjoyed your stay and hope you will return soon. Kind regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The w-ifi was weak in my room so I had to sit in the lobby. Very strange shower water control. No matter what setting I used, the water temperature varied from ice cold to scalding hot - I just used the water stream when the temperature was comfortable. It took over 5 minutes for the toilet tank to refill.
Stayed 1 night in Aug 2019
Response from Joseph on 16 Sept 2019
Dear guest, We would be happy to know in what room you were so that we could check the shower and toilet. We do keep our eyes on them, but things do go awry sometimes. Thank you for letting us know. We will check them all!!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay. Landlord very polite and friendly
Stayed 1 night in Jul 2019
Response from Joseph on 1 Aug 2019
Hello Andrew, We are very happy you enjoyed your stay and hope you will return soon. Thank you for taking the time to post your comments. Kind regards

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dated but nice
If you don’t mind sharing bathrooms and the plugs you use to charge your phone etc can fit on a skirting board this is a very ok place to stay. Room was clean but very dated and small. Surprised they charge as much as they do.
Stayed 3 nights in Jun 2019
Response from Joseph on 2 Jul 2019
Dear guest, You have booked a room with a shared bathroom which are, of course, less expensive, but we do have ensuite rooms, so we hope you will book one of them next time. The ensuite rooms are also bigger. Kind regards, The Ben Doran

6/10 Okay

adrian

value for money
it was ok for the price. it says parking available but it was all taken 2 spaces (4 if you double park) I was only there for a few hours so was just somewhere to gran a few hours sleep. left too early for breakfast so cant comment on food.
Stayed 1 night in Jun 2019
Response from Joseph on 23 Jun 2019
Dear Adrian, Thank you for taking the time to write your comments. We hope you will come back and stay longer next time.

4/10 Poor

Donna

Good location nice building disappointing hotel
Weather good location great. Hotel did not offer full Scottish breakfast & the same items every morning for 3 days. Had to make special request for veg sausages. No fruit salad. Worst was that this hotel showed our room online as a standard room but claimed it to be executive on our arrival. No atmosphere of Scotland with no Scottish staff involved & no Scottish music only rather maudlin classical. Breakfast staff did a good job in being helpful within extreme limitations due to the poor breakfast.
Stayed 3 nights in May 2019
Response from Joseph on 10 May 2019
Dear guest, we are sorry that you were disappointed in our breakfast. We take your comments very seriously. We are always open to requests for special items and do our best to supply them when we can. Be assured that the room you had was an executive room, as it has a superking bed, a seating area and is larger than the standard rooms. The décor is the same in all our rooms, save one (which you saw), which is where the confusion might lie. We would never offer a lesser room than booked. Kind regards, The Ben Doran

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ben Doran is a fine old classic Guest House. We're in good shape so we climbed the three flights of stairs to our room in style via wide winding staircase with a burgundy patterned wool carpet runner fastened in place with brass stays. The bathroom was spotlessly clean. I had not seen a "bhagwan" since the Philippines in '97 but this was the first of two seen on this trip so I guess hot water on demand is once again a thing. The bed was very comfortable and wi-fi serviceable. The room guide warned against using adaptors to charge our (dual voltage) devices in the outlets. We got the impression there was something quirky about the building's voltage so we just waited to charge our phones in the car on the next day's drive up to the Highlands.( It could have just been outdated information but we decided not to risk it.) The best things about the Ben Doran are the hot breakfast and the helpful, friendly, attentive staff. We found out in real time how limited the parking is, but after we unloaded our rent car the street parking around the corner was just fine. Old Town is within a 30 minutes' walk but there are also buses running every few minutes and the staff will gladly break your five pound note into change for the fare. We walked into and around Edinburgh, then rode the bus back later that evening without ever feeling exposed or vulnerable. We'd stay there again and recommend it without hesitation.
Stayed 1 night in Apr 2019
Response from Joseph on 25 Apr 2019
Dear guest, Thank you so much for the time you took to give us your comments. We are happy you enjoyed your stay and hope you will return soon. The electrical system in the house is very good, but sometimes guests' adapters/converters blow the circuits, as they are sensitive for safety. Kind regards, The Ben Doran

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Joseph on 2 Apr 2019
Dear Geoffrey, We appreciate the time you have taken to give us a review on Hotels.com. We are happy that you have enjoyed your stay with us and hope you will return soon. Kind regards, The Ben Doran

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, perfect, perfect!
Fantastic stay. Perfect from start to finish. Easy check in everything clearly explained. Bus stops across the street and goes straight into the centre of Edinburgh. The lady who greeted us (apologies for not getting your name) and was very helpful all stay, is a the best front of house we have experienced this trip. Breakfast, delicious. Special dietary needs catered for. Room large,warm and comfortable. Private and clean. Thank you for a lovely stress free stay! 💐💐
Stayed 2 nights in Mar 2019
Response from Joseph on 26 Mar 2019
Dear Cheryl, We are very happy that you enjoyed your stay and hope you will return soon. All the best. Kind regards, The Ben Doran

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful, nothing was too much bother.
Stayed 2 nights in Mar 2019
Response from Joseph on 13 Mar 2019
Dear Sean, We appreciate your time to comment and that you found our staff helpful. We aim to please! Hope to see you again soon. Kind regards, The Ben Doran

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Joseph on 20 Feb 2019
Dear Joshua, Many thanks for taking the time to send us your review. We are very happy that you enjoyed your stay and we hope you will return soon. Kind regards, The Ben Doran

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.Good value place to stay close enough to ciy centre. Clean and tidy grand hpuse but decor a bit dated. Plenty of breakfast too.
Stayed 1 night in Feb 2019
Response from Joseph on 8 Feb 2019
Dear Alice, Thank you for your comments and for taking the time to share them with us. We hope you will return again soon. Kind regards, The Ben Doran

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous, friendly guest house, very comfortable stay.
Stayed 4 nights in Jan 2019
Response from Joseph on 29 Jan 2019
Dear Jemma, Thank you for your kind comments. We are very happy that you enjoyed your stay and hope you will return soon. Kind regards, The Ben Doran

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, room comfort
A real alternative to staying in a hotel
Charming Edwardian town house located 2 miles from the city center. Easy to reach using very regular bus routes. Good breakfast, warm and welcoming staff. A real alternative to staying in a hotel.
Stayed 2 nights in Jan 2019
Response from Joseph on 22 Jan 2019
Dear Stephen, Thank you for taking the time to give us your feedback. We are happy that you enjoyed your stay and hope that you will return soon. Kind regards, The Ben Doran

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable warm and inviting, excellent breakfast and very friendly staff
Stayed 3 nights in Jan 2019
Response from Joseph on 20 Jan 2019
Dear guest, We are very happy that you enjoyed your stay. Thank you for taking the time to tell us, and we hope that you will return again soon. Kind regards

4/10 Poor

Kristin

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2018
Response from The team at the Ben Doran on 20 Dec 2018
Hi Kristin, We're sorry you only felt your stay warranted two stars. Could you let us know how you think we could improve things in future?

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Edinburgh trip
Lovely clean hotel. Walking distance or lots of buses if preferred. Breakfast was fan. Staff very friendly and attentive
Stayed 2 nights in Dec 2018
Response from The team at the Ben Doran on 18 Dec 2018
Hi Gail, Thank you for your lovely feedback, We enjoyed having you as a guest at the Ben Doran and look forward to seeing you again soon.

4/10 Poor

Garry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had to wait for the scrambled egg to come along with 3 other guests then there was only 2 slices of bacon so my partner had another 15 minutes for the bacon to turn up leaving her to have breakfast on her own, the breakfast has gone to the dogs since we last stayed and definitely won't be going back
Stayed 3 nights in Nov 2018
Response from Joseph on 2 Dec 2018
Dear Garry, We are very sorry that you had to wait for us to replenish the breakfast items. We did apologise at the time and are sorry that we did not live up to your expectations on this visit. Thank you for your feedback.

8/10 Good

Verified traveller

Very relaxing...Great breakfast & easy to access & get around with public transportation.
Stayed 2 nights in Nov 2018
Response from Joseph on 20 Nov 2018
Dear guest, We are so very happy that you enjoyed your stay with us and hope that you will return soon. Thank you for taking the time to give us your feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍👍👍
Very friendly proprietor, warm and comfortable room
Stayed 2 nights in Nov 2018
Response from Joseph on 20 Nov 2018
Dear John, Thank you for your kind comments. We hope that you will return soon.

6/10 Okay

Margaret

Liked: Cleanliness
Disliked: Room comfort
Average stay
The Ben Doran was a nice little guesthouse and was very clean but didn’t sleep well as the bed was like a brick wall and we were disappointed with the buffet style breakfast....not much choice and not refilled very quickly.
Stayed 1 night in Oct 2018
Response from Joseph on 6 Nov 2018
Dear Margaret, We are sorry to hear that you thought your bed was too hard. We are in the process of checking/replacing mattresses, and we do not know in which room you were. We are always happy to hear feedback about our breakfast and will take your comments into account. Thank you for taking the time to send us your comments. Kind regards, The Ben Doran

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Joseph on 30 Oct 2018
Dear guest, We are happy that you enjoyed your stay with us and thank you for taking the time to let us know your feelings. We hope that you will stay with us again soon.