Kempinski Hotels & Resorts in Eden Island from NZ$957

"Yacub front desk is exceptional Very prompt in answering Q Hotel is clean and staff is great ! "

"Wir waren als Paar im Constance Ephelia und hatten insgesamt eine wirklich schöne Zeit dort. Schon beim Check-in wurden wir sehr freundlich begrüßt, und zu unserer Überraschung bekamen wir direkt ein Upgrade auf ein größeres Zimmer. Das Zimmer war ruhig, sauber und komfortabel – ein sehr angenehmer Start in den Aufenthalt. Besonders positiv aufgefallen ist uns der Service im Restaurant. Am Mittag des Vortages war ein bestimmtes Gericht, das wir bestellen wollten, leider nicht verfügbar. Das Team hat aber wirklich Alles unternommen, diesen Wunsch trotzdem möglich zu machen. Und tatsächlich: Am nächsten Abend wurde es uns serviert – sogar zusammen mit einem zweiten, passenden Gericht. Diese Extra-Aufmerksamkeit hat uns wirklich gefreut. Ein weiterer schöner Moment war, dass mir nachträglich noch ein Geburtstagskuchen aufs Zimmer gebracht wurde. Komplett unerwartet, und eine sehr nette Geste. Die Anlage selbst ist groß, schön gepflegt und bietet zwei Strände, die sich gut zum Entspannen eignen, Hiking Optionen und vieles mehr. Die Mitarbeiter waren durchweg freundlich und hilfsbereit, ohne aufdringlich zu sein. Insgesamt hatten wir einen entspannten und angenehmen Aufenthalt im Constance Ephelia. Das Zimmer-Upgrade, der persönliche Einsatz im Restaurant und vieles mehr haben den Besuch für uns besonders gemacht. Wir würden wiederkommen."

"Amazing breakfast selection! And the view from my room of the pool and marina was incredible. Gorgeous hotel and friendly staff, would highly recommend! "

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"The entire staff at Crown Beach were nothing short of amazing. We enjoyed our 3 night stay here very much. The rooms and facilities were clean. Quiet and somewhat secluded beach, a haven for those looking to minimize interaction."

"Exceeded expectations. Fabulous staff excellent food and the best snorkelling on the island was on the private beach. Gym has latest equipment, infinity pool lovely and amazing sunsets from TLD bar. The lounge is a bonus if you have a late flight. Would definitely return. Highly recommended. "

"Beautiful property with excellent staff. The only drawback is that is in the more remote part of the island with not a lot of other things around, but as long as you're looking to stay put in a beautiful quiet place, it is perfect!"

"We chose this accommodation to celebrate our 1yr anniversary! It was not a disappointment!! George and his staff bent over backwards to accomadate our wishes and our breakfast in bed on the day of our anniversary. We were driven everywhere by either George or his staff. The accommodation was extremely comfortable. The view was beautiful!! Looking out and seeing the ocean and surrounding islands was spectacular!Staff were very nice and accommodating. Definitely a five star hotel!! Some improvements needed in the buffet for breakfast, but overall i was extremely impressed. We will be back!! Thank you George!!"

"I want to start by saying that the hotel itself is absolutely beautiful — the property, the location, and especially the housekeeping staff, maintenance team, and waiters were truly wonderful. They were kind, attentive, and made many parts of our stay enjoyable. My feedback is meant to highlight areas for improvement, not to discourage anyone from choosing this hotel.However, there were several experiences that left me feeling frustrated, particularly because I was traveling with kids after a 36-hour trip and really hoped for a smoother arrival. Almost every hotel has a check-in time of 2–3 PM, and I completely understand that. I arrived around noon, and after answering several questions during the check-in process, it was already past 1 PM. I was told the room would be ready “shortly,” but we ended up having to wait until after 2 PM. What made it frustrating is that many hotels allow guests to enter the room a few minutes early if it’s already available — especially when they can clearly see the family is exhausted after long travel. Even a small gesture like that would have made a big difference.Throughout the stay, I felt like certain front-desk or bar staff were looking for a reaction instead of trying to be helpful. For example, I was at the pool enjoying a peaceful moment with my kids, but when the sun became too strong, I tried to move them to the shade quickly. Instead of allowing me to get them settle, the bar staff member sprinted over to stop me from leaving before"