"We had a magical stay at this beautiful hotel. The staff are all so friendly, helpful and kind and went above and beyond to make our stay so special. The rooms, grounds and pool are stunning and the food was delicious."
"Locations was good, room was clean, but lots of ants and lizards around the rooms, staff were friendly, but lots of restrictions, my daughter came to visit I paid extra charges for few hours, food was included in our package but they charge for water and all other non alcoholic beverages"
InterContinental Mauritius Resort Balaclava Fort by IHG
8/10 Good
"Great hotel, staff very good and polite and have good communication. Disappointed that a complimentary late check out wasnt available after spending over £2k and staying at the hotel for 8 days. Room card was disabled exactly at 12pm, i had left somrthing in the room when i walked out and couldnt go back in to get it. Quite disappointing to an amazing hotel. Beautiful views across the hotel and great beach. Did not really enjoy the food at the restaurants so chose to order in remaining days. Went to Maritim which is round the corner for some horse riding and there are way better facilities available there.
Overall, still great."
"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."
"Our room was clean and very well equipped- our thanks to Geetanjalee.
All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay.
Breakfast was excellent with so many options available for all dietary requirements.
The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."