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Reviews of Holiday Inn Express & Suites Eau Claire North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Eau Claire North, an IHG Hotel
12858 26th Ave, Chippewa Falls, WI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 443 out of 670 reviews" "
Rating 8 - Good. 179 out of 670 reviews" "
Rating 6 - Okay. 30 out of 670 reviews" "
Rating 4 - Poor. 10 out of 670 reviews" "
Rating 2 - Terrible. 8 out of 670 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Helpful Staff. Clean updated rooms:)
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room was clean. The bed was very comfortable!
Stayed 1 night in Mar 2024

8/10 Good

Stacy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for the kiddos! The pool was clean and tidy & the room was as well. It was a well built hotel because we had a room right next to the pool and we heard no noise - the breakfast was outstanding.
Stayed 1 night in Mar 2024

6/10 Okay

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roxanne, Houghton

Liked: Cleanliness, staff & service, property conditions & facilities
So-so property seems kind of remote. Fastt food not too far.
Stayed 1 night in Mar 2024

10/10 Excellent

Noel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for the kids and adults in our group. There were always towels stocked. The continental breakfast was amazing.
Stayed 1 night in Mar 2024

4/10 Poor

Dontrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location was great and staff was nice. Unfortunately our room heat did not work. We called the front desk and they provided a solution which did not work.
Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024

6/10 Okay

Mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Pao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quiet stay. Convenient to both Chippewa Falls and Eau Claire. Shopping and dining options just across the highway with easy access. Plenty of options for breakfast but food could have been warmer.
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Typically, I dread a hotel stays due to the uncomfortable beds. I was pleasantly surprised that the bed was comfortable, room was spacious and continental breakfast was decent. My only complaint is that I wish the breakfast would have lasted just 1/2 hour more on the weekend. Also, the hours for the poor were fabulous from 7A to 11P and the fitness center was 24 hours.
Stayed 3 nights in Dec 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Aumzzumatahh

Stayed 1 night in Dec 2023

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beds are great Toilet seat was loose Would like to see updated toilet "tall"
Stayed 2 nights in Nov 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located near restaurants, but far enough away that you will want to drive.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Property conditions & facilities
Very nice. Which is what I have come to expect from a Holiday Inn Express.
Stayed 1 night in Oct 2023

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast which was included with stay was very good! Facility was clean, pool was great as well! Staff were friendly and courteous. My family and I will definitely return.
Stayed 1 night in Oct 2023

10/10 Excellent

LeAnne, Crystal

Stayed 1 night in Oct 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Bonita

Stayed 1 night in Sep 2023

8/10 Good

LARRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Sep 2023

10/10 Excellent

Autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sierra

Liked: Staff & service
Overall everything was good! Only two bad things was that housekeeping came at 9am on the day we were checking out and we didn’t have to be out of the room until 11am. Made us feel rushed to get out of there. The other thing was the hot tub had a dark scum line all the way around it and it wasn’t that warm.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean, newer hotel. Small pool. The bathtub in our room did not work properly as the stopper was broken. Overall a good stay for the price.
Stayed 1 night in Aug 2023

10/10 Excellent

Jamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Here Again
Hotel was very clean and easy to access. Would stay here again!
Stayed 1 night in Aug 2023

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right off the highway
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Crystal

Travelled with family, Travelled with family and small children
Not the best experience. No ceiling fan in bathroom, we could hear stomping from the floor above, shower curtain had stains/mold, Kleenex box was empty. Otherwise, fine hotel
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 1 night in Jun 2023

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Tiana

Stayed 1 night in Jun 2023

10/10 Excellent

Mancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

CATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we ever stayed. Everyone was so friendly! Loved the water pressure in the showers!
Stayed 1 night in Jun 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant one-night stay on June 8, 2023. Check-in was friendly and efficient, the lobby, pool area, and our room were all very clean and well-maintained. The breakfast was wonderful and included many different breakfast items, including their delicious cinnamon rolls. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Heidi

Stayed 1 night in Jun 2023