8/10 Good
Alyce
Travelled with partner
15 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to see the main spots of Brighton front and the lanes , lovely modern hotel , really nice breakfast available .
Only hiccup was that our room was never cleaned on the first day and then the cleaner didn’t understand a word of English when we asked for toilet roll when we saw him later in the corridor . We assume he saw the ‘please service room’ sign as a ‘do not disturb’ sign so never entered .
The day after , we left the sign off the door and the room was serviced . However the little bin bag from the room with makeup wipes , teabags etc… was left on top of the desk .
Parking was rather expensive but expected in the city even with the discount of being a customer at the hotel .
The small pool / leisure area was nice but gets full very quick , especially with children and the gym receptionist doesn’t implement the rules around jumping and diving with children or adults so it gets rather chaotic .
Overall my partner and I would return to this hotel again if we ever returned to Brighton
Alyce
Stayed 3 nights in Apr 2024