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"Safe"

"Everything was excellent "

"Had a nice trip with friendly staff and a clean room. Staff came to clean often. Food was decent and activities were fun. Would stay again."

"Absolutely stunning. Check in was a breeze, Evgar truly went above and beyond to welcome us. At check in, he booked us a special dinner reservation at The Magna restaurant for my husband's bday. Although reservations are not required, they truly made this dinner special with rose pedalled table, a "happy bday" plaque and a mini cake.The resort has a vast array of restaurants and I was expecting average buffet food, but let me tell you the food was delicious. The resort app was convenient to see restaurant menus, hours of operation and also their dress code. For the most part, casual clothing is required, no flip flops or tank tops. Some restaurants require pants and collared shirts for men.The room was over the top with a jacuzzi, lots of snacks and drinks, and all necessary toiletries, including a toothbrush and toothpaste. Our pool was not at all crowded and had crystal clear blue water. We saw workers treating the pools overnight, and cleaning both the pool and all lounge chairs each morning. The beach view was amazing, and there are plenty of lounge chairs with shade available. Despite the surge of seaweed, it was cleaned off each morning. If you walk down the beach to either side of the hotel, you will find local shops with extremely affordable souvenirs and massages for 1/4 of the cost compared to the hotel shops and services. We purchased lots of souveniers from Carmen and Pedro's shop at "Wal-mart" and also from the shop on th eopposite side of the hotel."

"Wonderful experience overall for a solo traveler staying at the platinum. "

"Loved that we picked the Elite Club which has their exclusive members only pools, restaurants, and lounges. This hotel has many food options like buffet, american, japanese, and other options. Even a food court available. The employees provide amazing, friendly service. Clean room, comfy bed, and there pillows were a dream. I will definitely back. "

"It was amazing"

"The resort was beautiful and clean, very large area to explore on both adults only and family side. The resort has many dining options, and my boyfriend and I loved Gourmet restaurant most, the service was quick and the food was delicious. There are cats running around the resort which was a bonus, they were very cute and friendly and we played with them a ton. Housekeeping could’ve been better, but we didn’t make a huge mess and didn’t need much tending to, but it would’ve been nice to have our sheets changed at least once during our stay; we must’ve had to request for it specifically. The beach is gorgeous and lots of loungers and beds to lay on, and lots of space from others. Overall, the stay was amazing, and we would definitely come back to Serenade All Suites and get around to the parts of the resort we hadn’t yet seen. I’d also like to thank Estefani for being very friendly, my boyfriend and I were on the beach looking for seashells and she came up to us and dug in her bag and pulled out a handful of shells we couldn’t find on the beach and gave them to us as a gift. We tipped her for her kindness and it made my day that she was so friendly. "

"Beautiful resort that my wife and I will be returning to in the future. Friendliest staff I've ever encountered on vacation. Room was clean, large and had amazing oceanfront views. Highly recommend!"