Book a East Chatham Cottage

"Beds could be a little better And breakfast definitely needs to improved and there's no coffee available at all in the entire hotel after breakfast hours. And the elderly lady with glasses at reception during morning hours was the best out of them all , very professional, courteous and helpful"

"This is not like other hotels. Check in was quick and they were very helpful. We asked questions about parking and the desk clerk was very helpful. They offered complimentary fruit and water. Our room was better than I could have ever expected. It was spotless and quiet. We had a kitchen with a full size refrigerator and even a dishwasher! My girls and I ordered door dash because we wanted to enjoy our room as opposed to going out. This is the second time we stayed there for a show at the palace. And we will be back. My favorite hotel ever by far."

"Very nice as long as you know 1) it’s a roadside 2-story motel (the kind you drive your car in front of your door) facing a very busy 4-lanes of traffic road so lots of traffic noise and 2) getting onto property is a left or right turn from the above mentioned busy road with no turn lane. It’s a little nerve wracking especially because the hotel road and another business has an entrance right next to each other, you but can’t get across if you turn a meter too soon. And the “road” signage for Hotel Entrance is laughable (you can see it when you are right in front of it). Also HVAC in room is super loud - individual standing Black and Decker units for fan, heat, AC and even if yours is off in your room, you can hear the one above or next to your room if those are on. No amenities other than a nice lobby and some outdoor seating area. Limited on-site food options (days and times of service and menu) so look into it before expecting anything. Short drive to Lenox or Lee. Very friendly team, especially Hannah. Lobby smells lovely and nice Le Labo toiletries and in room mini fridge but no kettle or coffee maker. Keurig in lobby and free coffee starting at 7:15am in lobby."

"Good options on breakfast counter. Rooms are clean , decent area around hotel "

"The ac was not functioning right. "

"Clean and great job staffing "

"Cozy!"

"Great place to stay on our road trip."

"Clean, friendly.... Handicapped friendly. Priced fairly."