East Bloomington Hotels, Minneapolis - St. Paul

"Such a pretty hotel. So good for our family of 5 and access to shopping and rides and food!"

"The gentlemen that checked us in was not happy to be at work and said very little except the necessary words like”ID” and”credit card”. After we were done checking in the last thing he said was “elevator is on the left.” Not our room number or any other instructions. Got to our room and noticed I was charged about $100 more than what I should have been, called the front desk and asked about it. Again, the “delightful” receptionist informed me it was a deposit, useful information to have said when you were charging it! The last straw was laying in bed and watching an ant crawl across the sheets. After being greeted so terribly, we already didn’t want to stay there and wished we could book somewhere else but then with the ant, I WILL NEVER stay there again."

"Close to Mall, needs updating"

"Photos online are not indicative of the property. Front door is broken, looked like a drug hotel from the 70’s. Stained carpet, dirty towel in the room, no elevator to the 2nd floor, potholes the size of craters in the parking lot. Debated just going somewhere else but was only going to be there for 6 hours so sucked it up. "

"I love the customer service that Erica, Simon &, Diego provided. Very welcoming, outgoing and answered all my questions. Room was immaculate so clean, bed was very comfortable and so were the pillows. Water pressure was great as well. The nice lady from the morning during breakfast time was very sweet can't remember her name though shout out to her for having great customer service as well. I will definitely be back. "

"Very clean and beautiful hotel"

"We were there only overnight. Ground transport in the morning to the airport was prompt and courteous. "

"Nice property & friendly staff "

"Convenient to Mall of America. Free parking. Good breakfast."