"We had a pleasant stay at the Westin; however, there were a few opportunities for improvement. We were not given washcloths for the second day and the ice machine on our floor didn't work. In addition, the property did not offer typical Westin amenities, such as the toiletry kit (with makeup remover, cotton balls, q-tips, etc.) that I am accustomed to receiving. I select Westins because I know that I won't have to bring these items on my trip. In all, it was a good stay."