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"Nice hotel with a wonderful spa. Room was noisy at night. Seemed to be security guards outside our window talking and laughing until well after midnight. Road noise was a problem until after midnight. Ask for a room on the back side away from the road. "

"위치도 좋고 사장님이 특별한 감성으로 숙소를 디자인하셔서 지내실때 아늑하고 대접받는 느낌이 있습니다."

"Absolutely beautiful location!"

"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "

"False informatiom saying they are at 10 kms from Rila Monastery, but you must round the mountain and you must do 120 kms to arrive... what kind of fraud it is? It is to much!!!"

"A good location surrounded by beautiful scenery and a clean hotel. We generally enjoyed our stay, the included breakfast was good with the buffet refreshed frequently. Dinner was overpriced for the local market and several mistakes were made on our order. Other than this we were satisfied with our stay."

"It wasn't my first time in Kyustendil, but the first time in this hotel. The staff members were much more than helpful and kind. If I'll arrive to Kyustendil again - I'll definitely stay there again. "

"We always enjoy the uniqueness of the place. Its location is great and the facilities are also good. We noticed an obvious uplift in food quality this year. "

"Misleading information in room led me to miss the closing time of the restaurant and therefore no real food options available other than trip to local garage ! Update your info in the rooms !!!! "

"Great spot!!!"

"Spa is wonderful "

"The room was clean as well as the spa area. The staff was very friendly and helpful. "

"The room was mediocre, uncomfortable bed, they only gave us 2 towels for the tow of as. No towels for your hands. For an 110€+ per night hotel I would expect to have the white slippers which they normally put them in the room. We had the spa included, but you had to pay extra for the bathrobe. I won’t recommend it "

"At this price point, Hotel Grand, in Samakov, is excellent value. The owner, Stanislav, was very helpful and gave us great service. The room was fine, the restaurant was fine, the bar was fine. There are 4 large supermarkets very near the hotel. We like supermarkets :) We had a great, comfortable stay. Thank you Stanislav and your team :)"

"Nice but needed cleaning "