Front of property - evening/night
Check availability

Reviews of Fable Dunedin

5 out of 5
Fable Dunedin
310 Princes St, Dunedin

Reviews

9.0

Wonderful

Rating 10 - Excellent. 213 out of 325 reviews" "
Rating 8 - Good. 74 out of 325 reviews" "
Rating 6 - Okay. 26 out of 325 reviews" "
Rating 4 - Poor. 8 out of 325 reviews" "
Rating 2 - Terrible. 4 out of 325 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not really a tourist type location and we were on vacation. Probably very good for a business traveler. Our stay was good and the hotel was cool but parking is very limited and valet is probably what you'd wind up with. It's in the CBD and not close to many of the tourist attractions in Dunedin. It was coo hotel with a retro elevator (closed in the early mornings) and long history.
Stayed 2 nights in Apr 2024
Response from Lachlan - Duty Manager on 21 Apr 2024
Dear Chris, Thank you for taking the time to leave us you feedback. I am happy to hear you enjoyed most aspects of your stay with us! Sadly most of Dunedin's main toursit attractions are located a way from the city center so can be a challenege finding a suitable hotel! We do ask that parking is reserved prior to arrival due to the limited space. I hope you enjoy the rest of your vacation!

10/10 Excellent

Rebekah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location. Would highly recommend.
Stayed 1 night in Apr 2024
Response from Lachlan - Duty Manager on 21 Apr 2024
Dear Rebekah, Thank you so much for your positive review!

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and beautiful hotel. Parking isn’t the best
Stayed 1 night in Apr 2024
Response from Lachlan - Duty Manager on 21 Apr 2024
Dear Bruce, Thank you for your review. We're happy to hear you enjoyed most aspects of your stay. We do recommend parking be reserved prior to arrival.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, property very well presented. Chaeck in and check out was slow and seemed like a clunky competer system to book guests in and out. There was quite a line up of guest checking in at 3.30pm. They need two staff on to cope.
Stayed 1 night in Apr 2024
Response from Lachlan on 14 Apr 2024
Hi Jon,Thank you so much for your review. Glad to hear you enjoyed our property. Your feedback regarding the check in/out process has been noted.Thanks again :)

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat old property. Excellent restaurant.
Stayed 1 night in Apr 2024
Response from Lachlan on 4 Apr 2024
Hi Penny,Thanks for taking the time to leave us this stunning review! Happy to hear you liked our hotel.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were spectacular
Stayed 1 night in Mar 2024
Response from Guru on 1 Apr 2024
Hello Susan,Thank you for your wonderful review.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice but should have booked a bigger room. Great location
Stayed 3 nights in Mar 2024
Response from Lachlan on 4 Apr 2024
Hi Frank,Thanks for such a great review!If you choose to stay with us in the future, please reach out directly so we can allocate the room best suited for your needs.

10/10 Excellent

Yaohua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with styles!
Stayed 1 night in Mar 2024
Response from Guru on 27 Mar 2024
hello,Thank you for your lovely feedback!

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with super friendly and helpful staff. We had booked a classic room which was small but extremely cozy and luxurious. It was right on the top floor so we had to carry our suitcases up the final flight of stairs which might be a problem for some people. We didn't eat here but did have a really good cocktail in the bar. If we need to stay in Dunedin again then we would definitely return to Fable.
Stayed 1 night in Mar 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review and appreciating our property.

4/10 Poor

Edwin, Campbell

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The main problem with the hotel is that the staff are surly when you ask for a service and I have never seen so much condescension from a front desk. When we checked in and asked for the valet parking service, which had been booked by phone a week earlier I was told I would have to park in the street somewhere. the fact that it was pouring down with rain did not help. After parking we were taking our luggage to our rooms and the front desk chases us and gave us our 3 bottles of complimentary wine stating "Oh we forgot to give you these", what's wrong with leaving them in our three rooms as good hotels do? As I have previously stated this hotel and its staff are all pose and no service and I could not recommend this hotel to anyone
Stayed 2 nights in Mar 2024
Response from Lachlan on 4 Apr 2024
Dear Edwin,Thanks for taking the time to leave a review of your recent stay with us. I'm sorry to hear that our service wasn't up to the standard we aim for it to be.Apologies for the confusion with your parking, it must have been missed on your booking. Thankfully we are able to get you a space the very next day.As for the wine, I'm sorry it wasn't given to you right away. The reason it's not kept in the room, it too avoid confusion with other minibar items, as only Expedia guests receive wine and we like to pass it to our guests at the desk to add a personal touch to the gift. Once again apologies the hotel and the staff were not up to our usual standard. Your feedback is incredibly valued has been passed on.Regards,Lachlan HarveyDuty Manager

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, great location, wonderful bar & restaurant!
Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review :)

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall with great location for relative easy walking to CBD, nearby attractions, and a few restaurants. Room was small but still great for a short stay. Hotel is well maintained and clean throughout. Staff were most courteous and professional throughout at reception, housekeeping, and restaurant. Would stay again.
Stayed 2 nights in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review and appreciating our property along with the team members :)

10/10 Excellent

Fiona

Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your generous rating.

10/10 Excellent

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional professional staff. Very quiet and clean.
Stayed 2 nights in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review and appreciating our property.

6/10 Okay

Lorraine

Travelled with partner
It was a nice stop over but would not stay again. A little overrated.
Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review and apologies that your stay was below satisfactory. A bit more detail would help us understand the review better.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were a little firm, would have been nice to have one soft and one firm pillow (options). Otherwise good stay - restaurant has good quality food.
Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Hello,Thank you for your feedback!We're in the midst of having a pillow menu so hopefully by your next visit, we'll have something in place.

6/10 Okay

DIANNE

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Guru on 27 Mar 2024
Thank you for your kind rating.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review.

10/10 Excellent

Douglas, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small gum and functional. Nice rooms with washer dryer.
Stayed 1 night in Jan 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review.

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A stylish boutique hotel. Only downside , our suite hada splendid view of the lightwell, and no elevator access
Stayed 1 night in Feb 2024
Response from Guru on 27 Mar 2024
Hello,Thank you for your kind review, and apologies the room wasn't upto your expectations.

10/10 Excellent

Steven

Stayed 2 nights in Jan 2024
Response from Guru on 27 Mar 2024
Thank you for your kind rating.

6/10 Okay

Rhys

Business traveller
Liked: Cleanliness
Property seems nice in terms of finishes but trying to be a 5 star with 3 facilities and staff. Nice enough but missed all the small details from linen/towels that feels as rough as sandpaper to staff slouching on phones and minimal eye contact. The hotel is a short walk to centre of Dunedin. Food at the hotel is very average and well overpriced for what it is. If they concentrated on the small details it’ll be value for money but reality is it’s a 3 star and not a patch on other fables around NZ/AU
Stayed 1 night in Jan 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review and appreciating our property. Apologies that our service wasn't upto your standards.

10/10 Excellent

Sonya, Invercargill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in good location.
Stayed 1 night in Jan 2024
Response from Guru on 27 Mar 2024
Thank you for your kind review.

8/10 Good

Rochelle, Redondo Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic looking building interesting old style elevator
Stayed 2 nights in Jan 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable well run hotel
Stayed 3 nights in Jan 2024

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Rooms were a little dark, luggage didn’t get brought up from the foyer. But the staff were very pleasant and helpful. Overall, a good enjoyable stay👍🙂
Stayed 1 night in Jan 2024

6/10 Okay

Dianne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Average...had to pay $100 extra for twin beds
Stayed 1 night in Jan 2024

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Even though there is an elevator, still had to pack suitcases up and down stairs to reach our room.
Stayed 1 night in Jan 2024

8/10 Good

Renata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small but nice
Absolutely shocked with such an incredible customer service from Romano and Lachlan. As a gold member from hotel.com I had my free wine and free upgrade. The sea view 17sqm is a very small room and I don’t recommend it if you like a bit more space. But the upgrade I had was fantastic. The chef was also very kind accepting make a special weird breakfast for me (eggs and fruits) I didn’t have time to explore the hotel but overall it was a nice and comfortable stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish and comfortable
Very comfortable updated room with excellent styling. In house movie service was excellent. Friendly and helpful staff. We would definitely stay again
Stayed 1 night in Jan 2024

8/10 Good

Wayne, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, room was very small for the price. Service was very slow had to wait a while for breakfast.
Stayed 2 nights in Jan 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fable Hotel in Dunedin
Lovely boutique hotel Centrally located Friendly staff I would definitely stay there again
Stayed 1 night in Jan 2024

10/10 Excellent

Sharleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay right in the heart of town great location, walked everywhere.
Stayed 2 nights in Jan 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The modern decor is great, loved it. attention to detail everywhere you look. All the team we came in contact with were lovely, espeically the delightful waitress who ser ved us dinner. Food was delicious also. First class hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Sau Wai Tien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky we arrived at the hotel was on public holiday so the street parking is free, otherwise it is a pain to find the parking spot plus parking time max is 4 hours. The staffs are so friendly and helpful. Only one thing is not convenient that we have to carry the luggage either walking up or down after getting out the lift to go to our room. Other then that everything is great 👍
Stayed 2 nights in Dec 2023

8/10 Good

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but small. Not much directly nearby. Queen bed. Parking expensive ($40/nt). Staff were friendly. Mini bar and room service expensive. Good tv/movie channels available.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service
The service was too. Room was very comfortable. The bed was great.
Stayed 1 night in Dec 2023

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was NYE, and the hotel was fully booked. Our 'suite' was so small we had difficulty opening our luggage - and the view of the building next door - from the bedroom was less awful. Was hoping for larger bedroom space.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 1 night in Dec 2023

8/10 Good

MIKYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous and cozy hotel. Especially, breakfast menus are amazing. I chose this hotel for my family and all members were satisfied with the high quality service. However, parking is not convenient but it’s easy to reach out local amenities near hotel by walking. Strongly recommend staying this hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

Sandeep

Travelled with family
We were given room on 7th floor where there was no lift, hotel staff helped us with movement of luggage. It would have been better if this was made known to us while booking the hotel. Transparency is lacking in this case.
Stayed 2 nights in Dec 2023

8/10 Good

Gregory

Liked: Staff & service
Windows felt drafty. Had to put pillows for insulation. On the plus side, they had pillows of 3 different firmness to chose from. That's rare even in the best of hotels. Makes for a much better sleep when get the right pillow.
Stayed 3 nights in Dec 2023

4/10 Poor

Martin

Stayed 2 nights in Dec 2023

6/10 Okay

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A well-kept property let down by many flaws. The Fable is a very well kept hotel in a heritage building. The rooms are well appointed, albeit small. The big letdowns were the very slow breakfast where we waited over 30 minutes for oatmeal and a coffee. Disappointingly the hotel has no gym and din’t offer the Expedia rewards that were printed on the booking. We did get a later checkout but staff forgot to extend the key. The upkeep of the hotel is great but its much let down by inattentiveness of staff. I’ll go elsewhere next time.
Stayed 5 nights in Dec 2023

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a total let down. The staff was rude and very condescending. One thing told to us, then heard the opposite told to others. Hotel “ran out” of parking and told us to just park in a metered spot and get up and feed the meter. Lovely. But the concierge told the couple after us he’d get their car parked. Thought there wasn’t any parking left? At 8:30am when we are getting up to feed the meter, housekeeping is out in the hallway knocking on doors. 8:30am - really? People are still sleeping. In the room multiple areas that clearly are not vacuumed well. Should be pristine if housekeeping starts at 8:30. Two elevators but apparently you can only put your luggage on one of them? Never heard of this. Concierge thought it was important to be condescending when telling my partner that. Not necessary. It’s an elevator why can’t it have luggage? Overall a very unenjoyable stay. Did not enjoy this hotel.
Response from Charlotte Steele - Duty Manager on 2 Jan 2024
Dear Hannah, I am very sorry to read that you were so upset by your stay at our hotel. Regarding the car parking - we do suggest guests who book with us reserve car parking before arrival to avoid disappointment - that is likely what the other guests have done hence why we were able to park their car for them. Housekeeping do start at 830 am, and will knock on vacant rooms doors before cleaning this is standard procedure as we would never want to walk in on guests. We do have two lifts at the hotel, one at the back that is a modern lift and an older lift at the front of the property. We usually request you use the lift at the back when checking in for two reasons, - we close the older lift at night time to prevent guest disturbance and the older lift is smaller in size so it is for your comfort we suggest to either bring the luggage up to the room for you or use the lift at the back of the property. I understand that you have not enjoyed your stay, but I do hope you now understand that the team were not trying to be condescending, they were being helpful and our housekeeping team were in no way knocking on doors to annoy any guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Charlotte Steele - Duty Manager on 4 Dec 2023
Thank you for your review! Its great to see you enjoyed your stay.

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, was an amazing room. Staff were amazing and great location. Only things, if had to pick something, is due to the age of building, elevator meant it couldn't stop on every floor and a flight of steps was required to access room. Also not able to see out the windows in room (not opaque due to orientation of room).
Stayed 2 nights in Nov 2023
Response from Charlotte Steele - Duty Manager on 4 Dec 2023
Dear Adam, Thank you for your review. We are pleased to see that you enjoyed your stay with us. We hope that you can come to stay again soon.