Studio Suite, 1 King Bed, Non Smoking

Reviews of Days Inn & Suites by Wyndham Duluth by the Mall

2 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 479 out of 1007 reviews" "
Rating 8 - Good. 341 out of 1007 reviews" "
Rating 6 - Okay. 109 out of 1007 reviews" "
Rating 4 - Poor. 43 out of 1007 reviews" "
Rating 2 - Terrible. 35 out of 1007 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, rooms and pool area were very clean.
Stayed 2 nights in Mar 2024

8/10 Good

Marika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice remodel, really like the new pool area. Big windows super bright. Room was large with a couch which was nice. The bathroom was a little small, the room was also quite warm, even when we turned the heat all the way off. Very friendly staff and also really enjoyed the cookies at 8pm. Would stay here again.

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff very friendly and helpful. Rooms were small but it worked for a night’s stay.
Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Hello Kayla,Thank you for taking the time to give us a review. We take pride in providing a room that is clean and comfortable and we are happy to hear that this was your experience. We hope to see you again if your travels bring you back to the area!

10/10 Excellent

Jeremy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and updated
Stayed 3 nights in Mar 2024
Response from Front Desk on 24 Mar 2024
Hello Jeremy,Thank you for taking the time to share your experience. We are happy to hear that you enjoyed our newly renovated rooms! We thank you for staying and hope to see you again.

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for staying
Stayed 1 night in Feb 2024
Response from Front Desk on 24 Mar 2024
Hello Amy,Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your stay and we hope to see you again!

8/10 Good

William

Stayed 1 night in Mar 2024
Response from Front Desk on 24 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback.

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the money! Clean, comfortable and updated.
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
Hello Rhonda,Thank you for taking the time to give us a review. We always appreciate positive feedback and we are happy to hear that this was your experience. We thank you for staying with us and we hope to see you again!

6/10 Okay

Janet

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEWARE of hefty pet charges. I let them know I was bringing a small dog…15 pounds, clean and non shedding. When I got to the hotel they advised me that there was an increase recently in pet fees ($40US). They could have sent a message to me so I could have cancelled and rebooked somewhere else. As they held this information until checkin, I would have forfeited a nights stay. I have paid $10-15 or free per night charges on this trip which is acceptable.
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
Hello Ms. Hamilton,Our pet fee is 10 + tax per night for a total of 10.89. After reviewing your reservation, I can assure you that this is what you were charged. Please contact us directly if you would like a copy of your receipt to confirm these charges.

8/10 Good

Traci, Motley

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback.

10/10 Excellent

Darrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great value
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
Hello Darrel,Thank you for taking the time to share your experience. We are happy to hear that you found a good value in your stay and that our location added convenience. We appreciate your business and hope to see you again!

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff rude
Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Mar 2024
Hello Melissa,We are sorry to hear that you had a negative experience with our staff. We thrive to exceed your expectations and want every guest to feel welcomed and that we are here to help. Again, we are sorry to hear that this was your experience and we hope to have the chance to better serve you in the future.

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback.

10/10 Excellent

Jordyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here almost every time I visit Duluth! Great spot.
Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Mar 2024
Hello Jordyn,Thank you for taking the time to give us a review. We are thrilled to be your go to hotel and we appreciate your feedback. We thank you for your business and look forward to seeing you again!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a 2 room suite and it was a nice size .. clean .. and quiet. Nice that a door separated both sleeping areas. Bathroom was small but appreciated the good sized fridge and having a microwave. Breakfast was great and the area was kept clean and items restocked
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Mar 2024
Hello Donna,Thank you for taking the time to give us a review. We are happy to hear that you enjoyed your stay in our studio suite. We take pride in providing a room that is clean and comfortable and we are happy to hear that this was your experience. We thank you for staying with us and hope to see you again in the future.

10/10 Excellent

Breeanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after a busy day.
Stayed 2 nights in Dec 2023
Response from Front Desk on 14 Mar 2024
Hello Breeanna,Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your stay! We thank you for being our guest and hope to see you again if you return to the area.

8/10 Good

Serena

Stayed 1 night in Feb 2024
Response from Front Desk on 24 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, breakfast in the morning was good. The bed was a bit uncomfortable but not horrible.
Stayed 2 nights in Feb 2024
Response from Front Desk on 14 Mar 2024
Thank you for taking the time to share your experience. We are happy to hear that you enjoyed your stay overall. We thank you for staying with us and we hope to see you again!

10/10 Excellent

RHONDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious, clean and quiet
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Mar 2024
Hello Rhonda,Thank you for taking the time to give us a review. We take pride in providing a room that is clean and comfortable and we are happy to hear that this was your experience.

4/10 Poor

Rhonda

Stayed 1 night in Dec 2023
Response from Front Desk on 24 Mar 2024
Thank you for taking the time to give us a review. We appreciate your feedback!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Great service, everyone was super friendly!
Stayed 1 night in Feb 2024
Response from Front Desk on 15 Feb 2024
Good morning Lisa,Thank you for taking the time to give us a review. We take pride in providing a room that is clean and comfortable and we are happy to hear that this was your experience. Thank you for staying with us and we hope to see you again!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was very friendly.
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us, we always welcome any and all feedback. We take pride in our hotel and making our guests feel comfortable while away from home. We look forward to having you as our guest again in the future.

10/10 Excellent

Heath

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Very clean and quiet.
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us, we are thrilled that you enjoyed your stay. We work hard to create a wonderful experience for our guests and we appreciate the feedbck. We look forward to having you as our guest again in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Dorian

Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

6/10 Okay

Courtney

Travelled with partner
Liked: Staff & service
There was hair in the shower. Not very noise proof u could hear between the rooms no problem. Pool and hot tub were closed which was a bummer after travelling so long it would have been nice to use the hot tub
Stayed 1 night in Jan 2024
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate any and all feedback. I do apologize for the issues you had during your stay.. Unfortunately, it is out of our control if the hot tub and/or pool are needed to be closed for unexpected repairs. We also encourage our guests to let the Front Desk staff know of any problems/issues during their stay. I do hope you will give us another chance and stay with us again.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. We do have a variety of room choices. Make sure to get a description of each room available so you can get what you are looking for, for your stay..

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always clean when we arrive and the beds are comfortable. It is conveniently located but Miller Hill mall and all the great restaurants in the area.
Stayed 2 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room & very friendly staff, the breakfast was great.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe. Outstanding people.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Neil

Stayed 5 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable hotel, recently updated rooms, solid breakfast.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Cat friendly, no extra charge! Definitely not to leave kitty alone in room! Room was spacious clean and comfortable. Nice hot breakfast (6-9). Very close to shopping, 15 min drive to Canal park and downtown.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s clean and the staff was lovely but the place definitely needs a facelift.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

6/10 Okay

Daniel, Scandia

Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We hope to have you as our guest again in the future.

2/10 Terrible

clay

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I do apologize for any issues you had during your stay. We encourage our guests to please let the Front Desk staff of any issues you have so that we may do our best to fix the problems and make your stay with us what you hoped for. We hope you you will give us another try the next time you are in the area.

10/10 Excellent

Brittany, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good for a 2 star hotel. Love the convenience to shopping in the Duluth area. Nice indoor pool area. Safe location. Some wear/dirt in room, trim could use a clean and maybe new paint but it didn't detract from the experience. We just needed a place to sleep and shower.
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

8/10 Good

todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

2/10 Terrible

Miranda

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I do apologize for any issues you had. We encourage our guests to let our Front Desk staff know of any problems or complaints so that we may try to fix them and make your stay what you were hoping for. We hope that you will give us another try the next time you are in the area..

10/10 Excellent

Patricia, Ely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

6/10 Okay

Brooklin

Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

trevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.

10/10 Excellent

trevor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Management on 24 Jan 2024
Thank you for taking the time to review your recent stay with us. We work hard to create a wonderful experience for our guests and we appreciate the feedback. I will share your remarks with our staff. We look forward to having you as our guest again in the future.