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Overview of Swissotel Al Ghurair

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.5/5 Wonderful
940 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning
  • Spa
  • Restaurant

Map

Highlights

Popular LocationAl Ghurair Centre4 min walk
AirportDubai (DXB-Dubai Intl.)10 min drive
Popular LocationGold Souk13 min drive
Popular LocationBastakiya13 min drive

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  • Classic Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Classic Twin Room, 1 Single Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Classic Suite, 1 King Bed

    Room amenities

    • 87.1 sq m
    • Sleeps 3
    More details
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 111.6 sq m
    • Sleeps 3
    More details
  • Premier Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Premier Twin Room, 1 Single Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Executive Twin Room, 1 Single Bed

    Room amenities

    • 42 sq m
    • Sleeps 3
    More details
  • Room, 1 King Bed

    Room amenities

    • 51 sq m
    • Sleeps 3
    More details
  • Premier Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More details
  • Deluxe Suite

    Room amenities

    • Sleeps 3
    More details
  • Classic Suite

    Room amenities

    • Sleeps 3
    More details
  • Premium Suite

    Room amenities

    • Sleeps 3
    More details
  • Premier Twin Room, 1 Single Bed

    Room amenities

    • Sleeps 3
    More details
  • Classic Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More details
  • Classic Twin Room, 1 Single Bed

    Room amenities

    • Sleeps 3
    More details
  • Executive Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More details
  • Executive Twin Room, 1 Single Bed

    Room amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed

    Room amenities

    • Sleeps 3
    More details

About this area

Dubai

Located near the boardwalk, Swissotel Al Ghurair is in Deira neighbourhood and is connected to a shopping centre. Bastakiya and Burj Khalifa are notable landmarks, and travellers looking to shop may want to visit Al Ghurair Centre and Gold Souk. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.

Visit our Dubai travel guide
Map
Popular Location

What's nearby

  • Al Ghurair Centre - 4 min walk
  • BurJuman Mall - 10 min drive
  • Gold Souk - 13 min drive
  • Dubai Museum - 13 min drive
  • Bastakiya - 13 min drive

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Liwan — 1 min walk
  • Shayan — 1 min walk

About this property

Swissotel Al Ghurair

Luxury hotel connected to a shopping centre in Dubai with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 428 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and coffee/tea makers are standard, as are TVs with satellite channels.
Swissotel Al Ghurair offers 428 forms of air-conditioned accommodation with minibars and a safe. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Free beach shuttle
Limo/town car service

Food and drink

Breakfast available for a fee: AED 110 for adults and AED 65 for children
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Full-service spa
Lifeguards on site
Outdoor pool
Shopping centre
Steam room

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
English
Filipino
French
Hindi
Russian

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Lifeguards on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathtub or shower
Deep-soaking bathtub
Hairdryer
Towels

Entertainment

TV/satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AED 153.0 per night.
Free cots (infant beds)

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 110 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve on-site parking. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transport to and from this property

Property is also known as

Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Rayhaan By Rotana

Frequently asked questions

Can I cancel my reservation for free at Swissotel Al Ghurair and receive a full refund?
Yes, Swissotel Al Ghurair offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Al Ghurair cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 4:00 AM.
What time is check-out at this hotel?
Checkout is at noon.
Does Swissotel Al Ghurair provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of AED 235 per person applies.
Where is this hotel located?
This family-friendly Dubai hotel is located near the airport, within 2 mi (3 km) of Al Ghurair Centre and Gold Souk. Dubai Museum and Bastakiya are also within 3 mi (5 km). Salah Al Din Station is 5 minutes by foot and Union Station is 7 minutes.

Guest reviews

4.5
Wonderful
5 - Excellent
598
4 - Good
248
3 - Okay
55
2 - Mediocre
18
1 - Poor
21
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.6
Property condition

1/5

    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property is located in a very ideal position for all the purposes, good shopping and dining options

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    All was perfect, except not available for smoking rooms

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Splendid

    Very good

    Stayed 5 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    No wifi, water takes a while to warm up Prices are high, i booked two rooms and paid same price but didnt get breakfast for one of them. Regardles breakfaat couldve been better payed out of pocket. They offered me a different room after few days of testing the wifi but by then we were to tired to move and repack. Regardles they couldve been better. Also im missing a braclet hopefully i find it.

    Stayed 5 nights in Feb 2020