5/5 Excellent
Ahmad, Kuwait
Business traveller
29 Nov. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
Overview of Shangri La Hotel Dubai
Photo gallery
4.6/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Explore the area
Dubai Aquarium & Underwater Zoo8 min drive
Dubai Mall10 min drive
Burj Khalifa12 min drive
Dubai (DXB-Dubai Intl.)19 min drive
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Horizon Deluxe, Room, 1 King Bed
Photos of Horizon Deluxe, Room, 1 King Bed
Horizon Deluxe, Room, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- City view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
45 square metres m2 room with city and partial ocean views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Twin Beds, Burj View
Photos of Deluxe Room, 2 Twin Beds, Burj View
Deluxe Room, 2 Twin Beds, Burj View
4/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- City view
- Sleeps 4
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Single Beds
45 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 2 Single Beds, Sea View
Photos of Deluxe Room, 2 Single Beds, Sea View
Deluxe Room, 2 Single Beds, Sea View
4.4/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- Sea view
- Sleeps 4
- 2 Single Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
2 Single Beds
45 square metres m2 room with sea views
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed, Burj View
Photos of Deluxe Room, 1 King Bed, Burj View
Deluxe Room, 1 King Bed, Burj View
4.8/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- City view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
45 square metres m2 room with city views
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityDeluxe Room, 1 King Bed, Sea View
Photos of Deluxe Room, 1 King Bed, Sea View
Deluxe Room, 1 King Bed, Sea View
4.6/5 guest room ratingMore detailsRoom amenities
- 45 sq m
- Sea view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
45 square metres m2 room with sea views
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityHorizon, Premier Room
Photos of Horizon, Premier Room
Horizon, Premier Room
More detailsRoom amenities
- 66 sq m
- City view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
66 square metres m2 room with city and partial sea views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityHorizon, Executive Room
Photos of Horizon, Executive Room
Horizon, Executive Room
More detailsRoom amenities
- 55 sq m
- Partial sea view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
55 square metres m2 room with partial sea views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Electric kettle, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuite, 1 Bedroom
Photos of Suite, 1 Bedroom
Suite, 1 Bedroom
4.8/5 guest room ratingMore detailsRoom amenities
- 83 sq m
- Partial sea view
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 2
Room details
1 King Bed
83 square metres m2 room with partial sea views
Club Level – Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge and 2 hours of meeting room use (subject to availability). Guests under 12 years old not allowed in lounge
Layout – bedrooms
Internet – Free WiFi and wired Internet access
Entertainment – LED TV with premium channels
Food & Drink – Espresso maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, free newspaper and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Bathroom grab bars, phone accessibility kit and lever door handles
Need to know – Bed sheets not available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Dubai
Located in Dubai, Shangri La Hotel Dubai is in the city centre and near a metro station. Dubai Mall and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Safa Park and Dubai Creek. Travelling with kids? Make time for Dubai Aquarium & Underwater Zoo, or head to an event or a match at Meydan Racecourse. Spend some time exploring the area's activities, including golfing.
View map
What's nearby
- Dubai Aquarium & Underwater Zoo - 8 min drive
- Dubai Mall - 10 min drive
- Dubai World Trade Centre - 11 min drive
- Dubai Fountain - 12 min drive
- Burj Khalifa - 12 min drive
Getting around
- Financial Centre Station - 8 min walk
- Dubai (DXB-Dubai Intl.) - 19 min drive
Restaurants
- Dunes Cafe — 1 min walk
- Hoi An — 1 min walk
- Tim Hortons - 4 min walk
- Starbucks - 5 min walk
- Teatro - 8 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Shangri-La Cares (Shangri-La)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Free self parking
- Free valet parking
- 24-hour return airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 73 for children
- 3 restaurants
- 3 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- Aerobics classes
- Fitness centre
- Full-service spa
- Indoor pool
- Outdoor pool
- Outdoor tennis court
- Pilates classes
- Racquetball/squash
- Steam room
- Tennis
- Yoga classes
Family friendly
- Babysitting/childcare (surcharge)
- Dry cleaning service
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Rollaway/extra beds (surcharge)
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tennis lessons
- Tour/ticket assistance
- Turndown service
Languages spoken
- Arabic
- Chinese
- English
- Filipino
- French
- German
- Hindi
- Indonesian
- Italian
- Portuguese
- Romanian
- Russian
- Spanish
Business services
- Business centre
- Meeting rooms
Outdoors
- Pool sunloungers
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Premium bedding
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- LED TV
- Premium channels
- Satellite channels
Food and drink
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board (on request)
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in from 2:00 PM - 5:30 AM
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Bar/Lounge(s)
- Dining venue(s)
- Sauna
- Shuttle services
- Hot tub
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 120.0 per night.
Free cots (infant beds)
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: AED 20 per accommodation, per night A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: AED 150 for adults and AED 73 for children (approximately)
- Airport shuttle fee: AED 315 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: AED 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri La Hotel Dubai Hotel
Shangri La Hotel Dubai Dubai
Shangri La Hotel Dubai Hotel Dubai
Frequently asked questions
4.6
Wonderful
4.8/5
Cleanliness
4.7/5
Staff & service
4.7/5
Amenities
4.6/5
Property conditions & facilities
3/5 Okay
Verified traveller
24 Nov. 2020
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2020
5/5 Excellent
Clarissa, New York
Travelled with partner
16 Oct. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020
5/5 Excellent
Verified traveller
Travelled with family
9 Mar. 2020
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
5/5 Excellent
Martin
8 Mar. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience.Highly recommend this hotel.
Stayed 1 night in Mar 2020
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