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InterContinental Dubai Festival City by IHG

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Luxury
5.0 star property
9.2

Wonderful

Luxury hotel near Dubai Festival City Mall

Consider a stay at InterContinental Dubai Festival City by IHG and take advantage of a poolside bar, a rooftop terrace and a shopping centre on-site. Indulge in a body treatment, a detox wrap and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$272
includes taxes & fees
14 June - 15 June

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9.2 out of 10, Wonderful, 531 reviews
The price is NZ$137
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 145 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 602750

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Frequently asked questions

Does InterContinental Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at InterContinental Dubai Festival City by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at InterContinental Dubai Festival City by IHG on 14 Jun 2026 start from NZ$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Dubai Festival City by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Dubai Festival City by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at InterContinental Dubai Festival City by IHG?

Checkout is at noon.

Where is InterContinental Dubai Festival City by IHG located?

Located in Dubai Festival City, this hotel is steps from Dubai Festival City Mall. Creek Station is 28 minutes by foot.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 476 out of 664 reviews
Rating 8 - Good. 135 out of 664 reviews
Rating 6 - Okay. 34 out of 664 reviews
Rating 4 - Poor. 9 out of 664 reviews
Rating 2 - Terrible. 10 out of 664 reviews

Reviews

Verified

10/10 Excellent

Priyanka

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and service is amazing. Love this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees, everyone genuinely cares about the clients, very talkative, helpful despite being extremely busy.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ebony Mignon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing and Rachael at the front desk was so sweet!!! My kids had a blast!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alfred

Excellent staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ishaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent hotel, with a great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Hassib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, very clean, staff were nice and helpful.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location with only a corridor leading to the Dubai Festival City Mall. The staff are very friendly and welcoming, they accommodated all our needs to the best of their abilities.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing hotel friendly staff
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

AHMED

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel conveniently connected to the mall, making it ideal for both relaxation and family stays. The staff are friendly and welcoming, which added to the overall pleasant experience.”
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephany C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Best service Clean room . They even come to refresh the room several times during the day
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities! Nice location, well connected to a shopping mall but also downtown and the airport!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smooth check in and easy friendly staff. Nice rooms too.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, we really enjoyed that. Also the location next to the mall was nice. Friendly staff.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Shikha

Liked: Staff & service, property conditions & facilities
Well located near airport, cinema and mall.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Maryam

Liked: Amenities
Amazing view..clean comfortable room
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed staying at the property, specially enjoyed the club lounge. Location is great and room sizes are great.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Nalene

Liked: Cleanliness, amenities, property conditions & facilities
All the staff from entering the hotel, club floor were very friendly, helpful and welcoming.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Nice room good breakfast friendly staff especially mr.amir recommended
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sheniqua

Liked: Staff & service, property conditions & facilities
The stay was excellent. Great views and friendly services.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Manabendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good views all around, very efficient and cordial staff, good choice of spending leisure time.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Jason Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and accommodating
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was absolutely great! We got upgraded to a presidential suite, the staff is amazing and very friendly! The room was clean and had great city view!
Stayed 1 night in Jul 2024