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Overview of Hyatt Regency Dubai Creek Heights Residences

Photo gallery

Lounge
2 outdoor pools
52-inch flat-screen TV with satellite channels, iPod docking station
52-inch flat-screen TV with satellite channels, iPod docking station
Premium bedding, in-room safe, individually decorated

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDubai Creek Golf & Yacht Club12 min walk
    Popular LocationDubai Creek15 min walk
    Popular LocationCity Centre Deira13 min drive
    AirportDubai (DXB-Dubai Intl.)14 min drive
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  • Family Apartment, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 200 sq m
    • Sleeps 10
    • 2 Double Beds and 2 Single Beds OR 3 Double Beds
    More detailsFamily Apartment, 3 Bedrooms
  • Studio

    4.4/5 guest room rating

    Room amenities

    • 58 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More detailsStudio
  • Apartment, 1 Bedroom

    3.8/5 guest room rating

    Room amenities

    • 104 sq m
    • Sleeps 4
    • 1 King Bed OR 2 Single Beds
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    4.8/5 guest room rating

    Room amenities

    • 151 sq m
    • Sleeps 6
    • 1 Double Bed and 2 Single Beds OR 2 Double Beds
    More detailsApartment, 2 Bedrooms

About this area

Dubai

Hyatt Regency Dubai Creek Heights Residences is located in Dubai's Bur Dubai neighbourhood. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Check out an event or a game at Meydan Racecourse, and consider making time for Sharjah Aquarium, a top attraction not to be missed.
Visit our Dubai travel guide
Popular Location

What's nearby

  • Dubai Creek Golf & Yacht Club - 12 min walk
  • Dubai Creek - 15 min walk
  • Zabeel Park - 4 min drive
  • BurJuman Mall - 13 min drive
  • City Centre Deira - 13 min drive

Getting around

  • Health Care City Station - 12 min walk
  • AirportDubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • Sufra — 1 min walk
  • La Tablita — 1 min walk
  • Qbara - 9 min walk
  • Cactus Cantina - 11 min walk
  • Medzo - 11 min walk

About this property

Hyatt Regency Dubai Creek Heights Residences

Luxury Dubai hotel in Bur Dubai, near Dubai Creek
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and free airport drop-off are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 405 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests will find kitchenettes with fridges, ovens, hobs and microwaves.
Hyatt Regency Dubai Creek Heights Residences offers 405 forms of accommodation with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 52-inch Flat-screen televisions come with satellite channels. Kitchenettes offer fridges, hobs, microwaves and separate dining areas. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 the outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NYSA Spa has 8 treatment rooms. Services include massages. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free drop-off airport shuttle from 9 AM to 9 AM
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 136 for adults and AED 65 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washing machine

Policies

Check-in

Check-in from 3 PM - 3 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 115.5 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 600
  • New Year's Eve (31 December) Gala Dinner per child: AED 300 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 136 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one-way)
  • Rollaway bed fee: AED 115.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences
Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
Hotel Hyatt Regency Dubai Creek Heights Residences
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Dubai Creek Heights Residences and receive a full refund?
Yes, Hyatt Regency Dubai Creek Heights Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Dubai Creek Heights Residences cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Dubai Creek Heights Residences have a pool?
Yes, this property has 2 outdoor pools.
Is Hyatt Regency Dubai Creek Heights Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Dubai Creek Heights Residences?
Self-parking and valet parking are free at this property.
What time is check-in at Hyatt Regency Dubai Creek Heights Residences?
Check-in is from 3 PM - 3 PM. Late check-in is available during limited hours.
What time is check-out at Hyatt Regency Dubai Creek Heights Residences?
Checkout is at noon.
Does Hyatt Regency Dubai Creek Heights Residences provide a shuttle to the airport?
Yes, there's a free shuttle from the hotel to the airport.
Where is Hyatt Regency Dubai Creek Heights Residences located?
Located in Bur Dubai, this luxury hotel is within 1 mile (2 km) of Mohammed Bin Rashid University Of Medicine and Health Sciences, Dubai Creek and American Hospital Dubai. City Centre Deira and BurJuman Mall are also within 3 miles (5 km). Health Care City Station is 12 minutes by foot and Oud Metha Station is 22 minutes.
4.1
Very good
5 - Excellent
74
4 - Good
49
3 - Okay
10
2 - Poor
10
1 - Terrible
11

4.4/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized! Nice staff and quiet area in the weekends! I’d definitely stay again
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 1 night in Aug 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with great staff. The restaurant staff was especially pleasant.
Stayed 6 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great by skip breakfast!
Great hotel located in the medical district. Only drawback is the cost of breakfast! We skipped the hotel at over 100 AED (per person!) and visited a nearby bakery and cafe where we had full cooked breakfast for less than 40 AED for two!
Stayed 2 nights in Mar 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a not so good experience at the hotel. Service was poor. Lots of issues with the apartment.
Stayed 7 nights in Feb 2020

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