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Overview of Hyatt Regency Dubai Creek Heights Residences

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2 outdoor pools
52-inch flat-screen TV with satellite channels, iPod docking station
52-inch flat-screen TV with satellite channels, iPod docking station
Premium bedding, in-room safe, individually decorated

Hyatt Regency Dubai Creek Heights Residences

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDubai Creek15 min walk
    Popular LocationCreek Park16 min walk
    Popular LocationWafi City Mall17 min walk
    AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

About this area

Dubai

Hyatt Regency Dubai Creek Heights Residences is located in Dubai's Bur Dubai neighbourhood. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's popular attractions include Dubai Aquarium & Underwater Zoo and KidZania. Check out an event or a game at Meydan Racecourse, and consider making time for Sharjah Aquarium, a top attraction not to be missed.
Popular Location

What's nearby

  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 9 min walk
  • Dubai Creek - 15 min walk
  • American Hospital Dubai - 15 min walk
  • Creek Park - 16 min walk
  • Wafi City Mall - 17 min walk

Getting around

  • Health Care City Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • Sufra — 1 min walk
  • La Tablita — 1 min walk
  • Qbara - 9 min walk
  • Cactus Cantina - 11 min walk
  • Medzo - 11 min walk

About this property

Hyatt Regency Dubai Creek Heights Residences

Luxury Dubai hotel in Bur Dubai, near Dubai Creek
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and free airport drop-off are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 405 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests will find kitchenettes with fridges, ovens, hobs and microwaves.
Hyatt Regency Dubai Creek Heights Residences offers 405 forms of accommodation with iPod docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 52-inch Flat-screen televisions come with satellite channels. Kitchenettes offer fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NYSA Spa has 8 treatment rooms. Services include massages. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free drop-off airport shuttle from 9 AM to 9 AM
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 136 for adults and AED 65 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Full-service spa
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free children's club
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms 11

Outdoors

  • Terrace

Spa

  • 8 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 52-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Oven
  • Fridge
  • Hob

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washing machine

Policies

Check-in

Check-in from 3 PM - 3 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 115.5 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 900
  • New Year's Eve (31 December) Gala Dinner per child: AED 450 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 136 for adults and AED 65 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one-way)
  • Rollaway bed fee: AED 115.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa

Property is also known as

Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences
Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
Hotel Hyatt Regency Dubai Creek Heights Residences
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel Dubai

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 81 out of 163 reviews
5 - Excellent 50%
Rating 4 - Good. 49 out of 163 reviews
4 - Good 30%
Rating 3 - Okay. 11 out of 163 reviews
3 - Okay 7%
Rating 2 - Poor. 10 out of 163 reviews
2 - Poor 6%
Rating 1 - Terrible. 12 out of 163 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

1/5 Terrible

Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized! Nice staff and quiet area in the weekends! I’d definitely stay again
Stayed 1 night in Sep 2020