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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel connected to a shopping centre in Dubai with a full-service spa

Choose dates to view prices

In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Pool
The current price is NZ$232
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Terrace

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Family Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Waterfront View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Creek View)

1 bedroom, minibar, in-room safe, desk

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Kitchen, City View

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Kitchen, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 8 min walk - 0.7 km
  • Dubai Creek - 15 min walk - 1.3 km
  • Dubai World Trade Centre - 7 min drive - 9.4 km
  • Dubai Mall - 8 min drive - 10.6 km
  • Burj Khalifa - 9 min drive - 11.6 km

Getting around

  • GGICO Station - 5 min drive
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Ikea Café - ‬3 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Zest Cafe - ‬1 min walk
  • ‪Tortilla - ‬11 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Upscale hotel near Dubai Festival City Mall
Located close to Dubai Creek, Holiday Inn & Suites Dubai Festival City by IHG provides a poolside bar, a terrace and shopping on-site. Treat yourself to a massage at the on-site spa. The on-site international cuisine restaurant, Sirocco, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station and a computer station
  • A TV in reception, tour/ticket information and luggage storage
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 496 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 47-inch Smart TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Similar properties

Serves lunch, dinner and brunch

Crowne Plaza Festival City by IHG

  • Pool
  • Hot tub
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,001 reviews
The price is NZ$331
includes taxes & fees
1 Dec - 2 Dec
Crowne Plaza Festival City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (254 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 184.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on 1 Dec 2025 start from NZ$224.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Dubai Festival City by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Checkout is at noon.

Where is Holiday Inn & Suites Dubai Festival City by IHG located?

Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai Frame and Dubai World Trade Centre are also within 9 mi (15 km).

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Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 497 reviews
Rating 8 - Good. 111 out of 497 reviews
Rating 6 - Okay. 14 out of 497 reviews
Rating 4 - Poor. 15 out of 497 reviews
Rating 2 - Terrible. 12 out of 497 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Revanth Kumar Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities are good

10/10 Excellent

Imran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and amenities
Stayed 2 nights in May 2025

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Just had s pleasant stay there
Stayed 1 night in May 2023

10/10 Excellent

SALEM

Liked: Cleanliness, staff & service, amenities
Nice hotel excellent location helpful staff
Stayed 3 nights in Aug 2022

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, room comfort
The stay was ok
Stayed 1 night in Dec 2024

10/10 Excellent

osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Sep 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 5 nights in Mar 2025

8/10 Good

Katsigazi Isabella Rugasira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and great for shopping!!
Stayed 2 nights in Jun 2022

10/10 Excellent

WAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel connected with the festival mall with cat walk which is very convenient
Stayed 4 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
My whole stay in this hotel is amazing, clean room,fast checkin &out breakfast is absolutely good with kind and hospitable staff specifically Ana, Donna,Joard, Hanna, Jessi,and Lorraine. Highly recommended to anyone looking for a place to stay in Dubai.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Top Hotel

I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality Great staff all over the hotel , good food and very good suites, Well done all Thanks Peter Ward
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Mini Vacation

Great mini-vacation for our family of four, Convenient location - connected to a mall (Dubai Festival City) with food court and restaurants as well as pharmacies and deserts, good breakfast buffet with made to order omelettes/ eggs. Starbucks mini outpost in the lobby area as well.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus a shopping mall

Perfect location 15 minutes from the airport. Hotel connects to a big mall for anything you may have forgotten to purchase. Hotel staff the best, very professional and accommodating. Room were perfect!
Comfortable room with a view
Stayed 1 night in Feb 2024

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel

It was a great stay but it would have been better if free breakfast was also available with room rent . Menu for room service is expensive. Free car parking is a bonus.
Stayed 1 night in Jul 2022

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goodness this place is a diamond! From the minute we arrived with them taking our bags to being upgraded to a city view and the most comfy rooms! Thank you so much for a beautiful place rest our head x
Stayed 1 night in Oct 2022

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Amazing hotel it was a wonderful time in this hotel also th staff very helpful and the breakfast was awesome and the hotel inside the festival city mall it’s a nice location Thank u she much
Stayed 7 nights in Dec 2022

10/10 Excellent

AHMED YOUSRY

Liked: Cleanliness, staff & service
i would like to thank reception nd hotel staff for their kindness, hospitality - special thanks for Mr Saeed
Stayed 2 nights in Feb 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. Very professional and acommodating. The food was delicious, fresh and prepared well. My room was cleaned perfectly everyday.
Stayed 3 nights in Oct 2022

10/10 Excellent

SALEM

Liked: Staff & service, property conditions & facilities
Good hotel excellent services value price 2 minutes from lobby to shopping center throw A.C bridge 7 minutes to Dubai airport 10 minutes to Khalifa tower and Dubai mall
Stayed 6 nights in Jun 2023

8/10 Good

Milka

I didn’t like that there was no movies on tv,pool was closed.The good thing was that is close to the airport and the shopping mall.
Stayed 1 night in Jun 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just use few hour just for next day fly to other country.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the busiest of hotels which suited us. Attached to mall vua walkway whuch was very convenient. Good location easy to get to city centre via boat and metro, dont waste money on taxis. Hotel clean, staff friendly, facilities exellent, pool great. Arrived at 8.30 and Philip checked us in within 30 mins. Couldnt ask for more. Would definitely stay again.
Stayed 5 nights in Apr 2023

10/10 Excellent

eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WOW

It was amaizing - 100% of feeling good
Stayed 1 night in Dec 2022