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Grand Mercure Dubai City

5.0 star property
Luxury spa hotel near City Centre Deira
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Grand Mercure Dubai City

Photo gallery for Grand Mercure Dubai City

Reception
2 outdoor pools, pool loungers
Exterior
Premium Suite
2 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine

Overview of Grand Mercure Dubai City

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
The price is NZ$195
Price available on 11/5/2024

Explore the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • AirportDubai (DXB-Dubai Intl.)15 min walk
  • Popular LocationCity Centre Deira16 min walk
  • Popular LocationGold Souk8 min drive
  • Popular LocationDubai World Trade Centre8 min drive
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Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout curtains

Premium Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bidet
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
LED TV
  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bidet
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bidet
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area

Suite (Dubai)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
LED TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area

Suite (Grosvenor)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Bidet
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility
Aloft Dubai Airport
Pool
Spa
Free airport shuttle
Parking included
8.6 out of 10, Excellent, (334)
The price is NZ$92
per night
1 May - 2 May
Aloft Dubai Airport

About the area

Dubai

Located near the beach, Grand Mercure Dubai City is in Garhoud, a neighbourhood in Dubai with good airport proximity. City Centre Deira and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo.
Visit our Dubai travel guideOpens in a new window

What's nearby

  • City Centre Deira - 16 min walk
  • Gold Souk - 8 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Creek - 10 min drive
  • Dubai Mall - 12 min drive

Getting around

  • GGICO Station - 6 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

Restaurants

  • Ashrafi Restaurant - 8 min walk
  • Infinite Passion Speciality Coffee - 7 min walk
  • Loumi Restaurant - 4 min walk
  • Defood Restaurant - 6 min walk
  • Seafood Market - 11 min walk

About this property

Grand Mercure Dubai City

Luxury hotel near City Centre Deira
Located close to Dubai Creek, Grand Mercure Dubai City provides free airport drop-off, a free daily manager's reception and a terrace. Indulge in a facial and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Middle Eastern cuisine. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free valet parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • 9 meeting rooms, a reception hall and multilingual staff
  • Guest reviews say good things about the pool, helpful staff and proximity to the airport
Room features
All 361 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and bidets
  • 49-inch LED TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 AM at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; AED 85 for adults and AED 42.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 85 for adults and from AED 42.5 for children
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Grand Mercure Dubai City?

As of 24 Apr 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Dubai City on 11 May 2024 start from NZ$185.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Dubai City?

Valet parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Mercure Dubai City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Dubai City provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs from 6:00 AM to 9:00 AM at scheduled times.

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 3.1 mi (5 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 6 minutes by foot and Concourse D Station is 12 minutes.

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 365 out of 654 reviews" "
Rating 8 - Good. 133 out of 654 reviews" "
Rating 6 - Okay. 59 out of 654 reviews" "
Rating 4 - Poor. 39 out of 654 reviews" "
Rating 2 - Terrible. 58 out of 654 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rashad

Travelled with family, Travelled with family and small children
Disliked: Amenities
This is 1 star hotel
Stayed 1 night in Apr 2024

4/10 Poor

Khaled

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great and helpful Miss Renuka , in particular . Many thanks to her . There was a bad odor in 8th floor . I complained about it to house keeping but no response .
Stayed 1 night in Apr 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ali

Travelled with partner
Liked: Cleanliness
Close to airport and metro. Not too many restaurants around.
Stayed 4 nights in Apr 2024

8/10 Good

GEORGE N, NORRIDGE

Travelled with family
Liked: Staff & service, amenities
Excellent Staff & service, location ,The hotel is dated ,it can use some updates and remolding
Stayed 8 nights in Mar 2024

2/10 Terrible

IMRAN

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lied for shuttle service I have to pay for pick and drop.
Stayed 1 night in Apr 2024

8/10 Good

Raj Kumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was little disappointed as I had booked Grosvenor Suite well in advance, but I was offered two 1 BHK appartments. Moreover, one of the reasons I booked the hotel because I saw somewhere that they provide airport transfers, but I was informed that the service from airport to hotel has been discontinued. Overall, my stay was comfortable and breakfast had lot of options to choose from.
Stayed 2 nights in Mar 2024

4/10 Poor

kiarash

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel has been the most disappointing five-star establishment I've ever visited. Here's why: 1) The air conditioning was out of order for three out of the five days of our stay, which was particularly unbearable in Dubai's scorching heat. 2) Despite reserving a premium suite with a king bed, we were given a regular suite with a queen bed. 3) Soap liquid was missing from some of the bathrooms. 4) The shower had issues with its ceiling and paint, with paint particles falling on us during showers. However, to be fair, there were a couple of positive aspects: 1) Its proximity to the airport, though this point is debatable. 2) The cleaning services were commendable.
Stayed 5 nights in Mar 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel, close to airport. Very convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Sanjeshni

Stayed 2 nights in Mar 2024