Does Grand Excelsior Hotel Deira have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM.

How much does it cost to stay at Grand Excelsior Hotel Deira?

As of 20 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Deira on 21 Sept 2025 start from NZ$82.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Excelsior Hotel Deira pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Deira?

Self-parking and valet parking are free at this property.

Does Grand Excelsior Hotel Deira provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Grand Excelsior Hotel Deira located?

Located in Deira, this spa hotel is within 3 mi (5 km) of Dubai Creek, City Centre Deira and Gold Souk. Grand Mosque and Dubai Museum are also within 3 mi (5 km). Abu Baker Al Siddique Station is 10 minutes by foot and Salah Al Din Station is 16 minutes.

Grand Excelsior Hotel Deira Reviews, Deals & Photos 2025

About the area

Located in Deira, a neighbourhood in Dubai, Grand Excelsior Hotel Deira is near the airport and near a metro station. City Centre Deira and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Grand Mosque and Dubai Museum are two other places to visit that come recommended.

Visit our Dubai travel guide

4/10 Poor

Umar

10 Sept 2025

Disliked: Property conditions & facilities

It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation.

Stayed 11 nights in Aug 2025

10/10 Excellent

Ziyath

18 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only check in was problem

Stayed 2 nights in Jun 2025

10/10 Excellent

Ziyath

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 9 nights in Dec 2024

6/10 Okay

Mohammad Yusufali

25 Jun 2024

Liked: Staff & service

The staffs were very good

Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammad

1 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean and safe

Stayed 5 nights in Apr 2024

6/10 Okay

Nicole

15 Feb 2023

Liked: Cleanliness, staff & service, amenities

Location and staff

Stayed 10 nights in Feb 2023

2/10 Terrible

Hanan

13 Mar 2025

Disliked: Staff & service, amenities, property conditions & facilities

Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated

Stayed 2 nights in Mar 2025

6/10 Okay

Mohammad Imran

1 Feb 2025

Liked: Staff & service

Disliked: Property conditions & facilities

The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.

Stayed 6 nights in Jan 2025

10/10 Excellent

Abdinur

6 May 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Coming back from COVID long closure they are doing well.

Stayed 3 nights in May 2023

2/10 Terrible

Amir

20 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible two nights in Deira

Room had bad smell. Asked to be moved to a different room and they gave me one right above the Karaoke Bar so it was loud music all night. Bathroom had no hot water for showering. The furniture was old and broken.

Stayed 2 nights in Jan 2025

8/10 Good

Ham

27 Nov 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

No telephone service in the room

Stayed 6 nights in Nov 2024

2/10 Terrible

Verified traveller

27 Dec 2023

Nothing grand about hotel stay away

Thw hotel name is Grand but nothing grand about this terrible hotel. Carpet and room smells diety. In 3 days stay we have to keep on complaining whole of our trip went in hotel staff fixing. Shame for hotels.com to advertise such patheic hotel which is not upto standard. Stay away for family

Stayed 3 nights in Dec 2023

8/10 Good

Paiman

10 May 2024

Disliked: Property conditions & facilities

Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.

Stayed 7 nights in May 2024

8/10 Good

Amandeep

20 Jul 2022

Disliked: Staff & service, amenities, property conditions & facilities

Staff were totally unprofessional we called for towels 10 times no one was response back to us.

Stayed 1 night in Jul 2022

2/10 Terrible

Moosa

11 Dec 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Worse hotel experience ever. Overall Poor service.

Stayed 6 nights in Dec 2023

2/10 Terrible

Marlene

14 Aug 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

The property was shabby and unclean. I didcovered a cockroach in my bedroom and developed a rash on my leg where I was bitten by something.

Stayed 8 nights in Aug 2022

2/10 Terrible

Nancy

6 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience ever

Water was leaking in washroom No hot water Had to ask everyday for basic things as towel, hair dryer etc

Stayed 5 nights in Feb 2024

2/10 Terrible

Jumoke Gbemisola Mary

31 Aug 2022

Disliked: Cleanliness, amenities, property conditions & facilities

What you see on Expedia's website is not it! It's a low budget hotel with very dirty room's and bathrooms. You would have call multiple times for the cleaning and for clean cups! No it's nothing to write about and they do not use Expedia! Expedia is a thief!!

Stayed 7 nights in Aug 2022

2/10 Terrible

Aimy

8 Dec 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I want to start by saying that this was booked by Expedia and was meant to be with breakfast which I paid extra for but when the confirmation came it was without breakfast. It definitely did not mention that it was 3PM check in time because had I known this prior to my arrival I would not have booked this property. Our flight was an early morning one and when we arrived they told us that we couldn’t check in until 3PM nor did they have “any available rooms” that we could purchase even though we should have been a complimentary one seeing as we were leaving at midnight the night we was leaving. The staff did not care that we had just got off a flight and made us sit in the waiting area for number of hours before we finally got our room. They wouldn’t declare the difference in price for with or without breakfast and had no idea how it could have happened. There was many other people in similar situations as a lot of them were in the waiting area.. check out time is also early so need to bear that in mind. Room card kept not working so daily had to go downstairs to make it work again. Terrible experience not sure how this is a 4* hotel.

Stayed 4 nights in Dec 2023

2/10 Terrible

Carlos

20 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay Away!! We could not sleep the whole night. The Cabaret on the 5th floor with super loud music runs from 11 PM until 3:40 AM and even being two floors away the music was too loud to sleep. at 4 AM started sleeping and then 4 fire alarms kept us away for the remaining of the night. The Hotel used to be top many years ago but now it is uncared, degraded and old. Metro also near and some noise but nothing compared with Cabaret and Fire Alarms. On arrival there was a school group so check-in line took us more than half an hour. Parking is below the building but very narrow and sometimes full. All in all horrible stay, believe me find another hotel, not this one, they do not deserve support, they have to change and consider that they are there for the guests not just to make one more dollar and not caring for the customers.

Stayed 1 night in Sep 2025

2/10 Terrible

Raiane

12 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 6 nights in Jul 2025

2/10 Terrible

Sinan

3 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr unhöflich

Stayed 9 nights in Jul 2025

8/10 Good

jaqueline

20 Apr 2025

Liked: Staff & service, amenities

Pool ist auf keinen Fall so wie auf den Bildern. Da trinken Tauben raus, sicherlich nicht viel Chlor drin. Das Badezimmer war unterirdisch schlecht.

Stayed 5 nights in Apr 2025

10/10 Excellent

Sangwoo

8 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Daniel

2 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Oct 2024

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Grand Excelsior Hotel Deira Reviews

Good

7.4