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Grand Excelsior Hotel Al Barsha

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Grand Excelsior Hotel Al Barsha

Property entrance
Suite | Living area
Suite
Outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Grand Excelsior Hotel Al Barsha in central Dubai offers a comfy base near winter sports. Enjoy two restaurants with international cuisine and kids' options, plus a spa with massages, manicures, and body treatments. Guests love the outdoor pool and high-speed WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available
The current price is NZ$246
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

1 bedroom, memory-foam beds, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, memory-foam beds, in-room safe, desk

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

1 bedroom, memory-foam beds, in-room safe, desk

Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Superior Room

  • Sleeps 2

Executive Room

  • Sleeps 2

View all photos for Ambassador Suite

1 bedroom, memory-foam beds, in-room safe, desk

Ambassador Suite

  • Sleeps 2

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About the area

Map
60th Street, Al Barsha 1, Dubai, 213434

What's nearby

  • Mall of the Emirates - 12 min walk - 1.1 km
  • Ski Dubai - 12 min walk - 1.1 km
  • Souk Madinat Jumeirah - 4 min drive - 4.1 km
  • Wild Wadi Water Park - 4 min drive - 4.4 km
  • Burj Al Arab - 5 min drive - 4.7 km

Getting around

  • Mall of the Emirates Station - 19 min walk
  • Dubai (DXB-Dubai Intl.) - 32 min drive

Restaurants

  • ‪Sherlock's Pub - ‬1 min walk
  • ‪King's Club - ‬6 min walk
  • ‪Kababi Restaurant - ‬6 min walk
  • ‪Falafil Al Rabiah Al Khadra - ‬6 min walk
  • ‪Helal Albarsha Grocery - ‬6 min walk

About this property

Grand Excelsior Hotel Al Barsha

Upscale family-friendly hotel near Mall of the Emirates
Located close to Ski Dubai, Grand Excelsior Hotel Al Barsha provides a nightclub, a poolside bar and a corner/local shop. Indulge in a manicure/pedicure, a body treatment and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and 3 coffee shops/cafes.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), babysitting (surcharge) and a 24-hour front desk
  • Multilingual staff, a lift and coffee/tea in reception
Room features
All 230 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep-soaking baths plus bidets and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and childcare services

Similar properties

Rooftop pool

Citymax Hotel Al Barsha at the Mall

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
7.8 out of 10, Good, 853 reviews
The price is NZ$205
includes taxes & fees
1 Dec - 2 Dec
Citymax Hotel Al Barsha at the Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AED 65 for adults and AED 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A La Grand
  • Copacabana
  • On The Grill

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AED 200
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300 per night
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 65 for adults and from AED 35 for children
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Property is also known as

Grand Excelsior
Grand Excelsior Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Dubai
Hotel Grand Excelsior
Grand Excelsior Al Barsha
Excelsior Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel
Grand Excelsior Hotel Al Barsha Dubai
Grand Excelsior Hotel Al Barsha Hotel Dubai

Frequently asked questions

Does Grand Excelsior Hotel Al Barsha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Excelsior Hotel Al Barsha?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Grand Excelsior Hotel Al Barsha on 1 Dec 2025 start from NZ$238.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Excelsior Hotel Al Barsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Al Barsha?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Excelsior Hotel Al Barsha?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of AED 200 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Excelsior Hotel Al Barsha?

Checkout is at noon. Late checkout is available for AED 200 (subject to availability).

Where is Grand Excelsior Hotel Al Barsha located?

This family-friendly Dubai hotel is located in the entertainment district, within 1 mi (2 km) of Fatima Abdullah Mohammed Rasheed Mosque, Mall of the Emirates and Ski Dubai. Burj Al Arab and Souk Madinat Jumeirah are also within 3 miles (5 km). Mall of the Emirates Station is 19 minutes by foot and Mashreq Metro Station is 21 minutes.

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Grand Excelsior Hotel Al Barsha Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 572 reviews
Rating 8 - Good. 203 out of 572 reviews
Rating 6 - Okay. 99 out of 572 reviews
Rating 4 - Poor. 71 out of 572 reviews
Rating 2 - Terrible. 52 out of 572 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very good but would be better with frequent shuttle Srvc to mall and beach
Stayed 7 nights in Oct 2025

10/10 Excellent

Edward C

Liked: Cleanliness, property conditions & facilities
Good value and the hotel was clean. Food nearby walking distance was good. Close to mall. They did charge extra beyond what is listed on Expedia for Tax.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good reasonable property and is walkable distance from Mall of Emirates and the metro!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Paid for early check in and late check out - well worth the money Huge room
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff managing very clean rooms. Very helpful staff at reception, in particular Ala'i the Egyptian receptionist: kind, understanding, professional, elegant, courteous, hard-working.
Stayed 1 night in Mar 2024

6/10 Okay

Eduardo

Liked: Property conditions & facilities, room comfort

Short term stay ok, but need to improve breakfast

It's a good hotel, nice employees and large parking. The rooms are large but look like old, and the breakfast is very poor, just a couple of things to eat, for a four stars hotel the need to improve it.
Stayed 1 night in May 2022

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel.

Great hotel, great price, great location. Only issue was towels not being left following room cleaning. This was resolved by phoning reception to request same. Overall would recommend this hotel.
Stayed 6 nights in Nov 2022

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities
We last stayed there when it was newly opened. Now the two rooms we were put in look scruffy and in places, very dirty
Stayed 4 nights in Oct 2022

2/10 Terrible

Amer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
This was a pleasant hotel. It wasn’t fancy, but it met my needs. The staff were pleasant. The price was reasonable. The bed was a little over firm. The daily breakfast buffet was decent. There was fresh fruit, and an omelette station.
Stayed 3 nights in Jun 2025

8/10 Good

Majid

Liked: Cleanliness, amenities, property conditions & facilities
Det var mörkt i rummet belysning var väldigt dåligt för en som skulle jobba på kvällen.
Stayed 4 nights in May 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

I enjoyed my stay very much. Checkin was quick, room was clean and comfortable. Quiet hotel as well even with a club and bar downstairs. Very relaxing stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Amer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had one of the worst experience with the staff of this hotel. I would highly cation considering staying in hotel. Upon my family arrival, the hotel staff had me wait over 2 hours with keep saying that the room will be ready in next half an hour but with every half hour, they keep extending. Finally upon checking in, they took my passport information and said it was enough and my family information is not necessary. During my stay, one night at 12am, I received a call from reception very rudely asking with whom I am sharing my room. I told them with my wife. The person tone was extremely rude and demanded that I bring her passport to the reception right away. I told her that I will bring in the morning and hang up. The manager called yelling why don't I bring the passport right away. I told him too, it is midnight and I am very tired. I will bring next morning. He showed up with 4 security guys on the door demanding the information. They do not seems to have any regards for their guest. It seems they have camera in the room and watching their guests otherwise how would they know who in the room with me. They even have a hole in the safe so they can see what guests are placing in the safe. The breakfast items were stale too. Once again, I would caution everyone to choose this hotel. They are watching you in the privacy of your rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities, room comfort

Big rooms very slow check in

Big rooms very slow check in
Stayed 3 nights in Mar 2024

8/10 Good

SUSHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money.

Good.
Stayed 4 nights in Mar 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff should treat all customers equally regardless of age or race.
Stayed 4 nights in May 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

All that glitters isn’t gold!

Helpful staff, accommodated a late check in which was appreciated. I had informed hotel ahead of this. Stayed in the ambassador suite. Looks amazing in pictures. In reality - it’s tired, old and dirty. Carpet terribly stained, shower leaked so bad that it flooded the bathroom. Bed was uncomfortable. Pool area on roof, small and would get busy if one family used it! And despite being pictured, no fruit in fruit bowl - just an empty bowl on arrival. In its day the room would have been superb, but that day has long gone. Breakfast was middle range, and would be tiresome if staying for more than 1 night.
Stayed 1 night in Apr 2024

10/10 Excellent

Faith C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Housekeeping staff is excellent and approachable very good men i can recommend them to give a salary increase coz they are the nicest men and very polite and kind
Stayed 4 nights in Mar 2024

6/10 Okay

shingo

Disliked: Amenities, property conditions & facilities
ハード面の古さが気になりました。特に部屋のカーペットがぼろぼろでした。
Stayed 4 nights in Feb 2024

8/10 Good

Hassan

Liked: Cleanliness
Disliked: Staff & service
The rooms are big and clean. The service is poor. I waited for a long time to get an iron and ironboard.
Stayed 2 nights in Mar 2024

4/10 Poor

OSUMAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊して後悔した。建物全体が老化しており、設備が全体的に良くない。部屋は寒い。 1.部屋に入ったら、シャワールームとお風呂があるんですが、シャワールームから暖かい水が出なかった。すごく滑りやすくなっており、危ない。お風呂はしたが少し破れている。 2.シャワールームは冷たく入りづらい。 床は滑りやすい。 3. お湯ポットは電気がつくけれど、お湯がわかない。コンセントも使えたり使えなかったりした。 4. 隣の部屋の声が聞こえる。1階のロビーにクラブがあり、出入りがあるたんびに、大きな騒音がホテル及び部屋に聞こえる。 5. レストランは行ってないのでどうなっているかわからない。 6. レセプションの対応は普通という感じかな。 7. よかった点: 部屋はすごく広い。仕事が出来るように、デスクや椅子が備えられている。
Stayed 2 nights in Feb 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Equipe toda é muito simpática e prestativa. O hotel fica ha poucas quadras do Mall Of Emirates e pode ir a pé, e lá pegar metrô. O quarto é bastante espaçoso. Recomendo para casais e famílias.
Stayed 6 nights in Feb 2024

8/10 Good

denise pui yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

first time visit dubai, this hotel location is close to mtr but a bit old hotel. Appreciate upgrade my room
Stayed 1 night in Dec 2023

8/10 Good

HALIMULATI

Liked: Cleanliness, staff & service, property conditions & facilities
not bad
Stayed 7 nights in Dec 2023

8/10 Good

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was convenient to the Emirates Mall and Metro, good restaurants. Only complaint is they allow smoking in the bar
Stayed 19 nights in Nov 2023