8/10 Good
William
Travelled with partner
12 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I had an amazing stay and the staff was fantastic. If this were a 4star hotel, I would review it with five stars. However, it's a five star hotel and thus im going to hold it to higher standards.
Pros:
The rooms were spotless and tidy.
AC was above and beyond standard.
Standard mini grocery store in hotel.
Cold swimming pool.
Timely room service.
Good hotel gym and sauna.
Modern furnishings.
Huge room.
Cons:
-The bathtub and shower were small and felt cheap. Furthermore the sealant on the nozzle had completely failed and it was loose.
-No fan in bathroom.
-The jacuzzi was a little above room temperature every day I checked.
-The kitchen was poorly stocked with equipment, had to go buy a mixing bowl for scambling eggs and only 3 plates were provided with no way to clean them.
-Not enough towels provided and no face towels available.
-Same few movies played repeat, after a week it got really old.
-pool closed at 7pm
-Universal outlet adapter provided did not fit a standard U.S. Laptop plug.
William
Stayed 7 nights in May 2024