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Overview of Four Points by Sheraton Downtown Dubai

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Guest reviews

4.3 / 5Excellent
1,475 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

Highlights

Popular LocationBurJuman Mall18 min walk
Popular LocationDubai Cruise Terminal5 min drive
Popular LocationGold Souk6 min drive
AirportDubai (DXB-Dubai Intl.)10 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Classic Room, 1 King Bed

    Classic Room, 1 King Bed

    Room amenities

    • 38 sq m
    • Sleeps 3
    More details
  • Classic Room, 2 Single Beds

    Classic Room, 2 Single Beds

    Room amenities

    • 38 sq m
    • Sleeps 3
    More details
  • Room, 1 King Bed (Preferred)

    Room, 1 King Bed (Preferred)

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Room, 2 Single Beds (Preferred)

    Room, 2 Single Beds (Preferred)

    Room amenities

    • 40 sq m
    • Sleeps 3
    More details
  • Junior Studio, 1 King Bed

    Junior Studio, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 3
    More details
  • Executive Suite, 1 King Bed

    Executive Suite, 1 King Bed

    Room amenities

    • 80 sq m
    • Sleeps 3
    More details

About this area

Dubai

Located in Dubai's Bur Dubai neighbourhood, Four Points by Sheraton Downtown Dubai is in the business district and near the airport. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's activities can be experienced at Dubai Cruise Terminal and Dubai Festival City Mall. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed.

Visit our Dubai travel guide
Popular Location

What's nearby

  • BurJuman Mall - 18 min walk
  • Dubai Cruise Terminal - 5 min drive
  • Dubai World Trade Centre - 6 min drive
  • Gold Souk - 6 min drive
  • Port Rashid - 7 min drive

Getting around

  • Saeediya Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Eatery – Serves breakfast, lunch and dinner.
  • Centro Citta Italian – Serves lunch and dinner.
  • Yesterday Pub – Restaurant with a bar. Serves lunch and dinner.

About this property

Four Points by Sheraton Downtown Dubai

Eco-friendly Dubai hotel in Bur Dubai, near BurJuman Mall
This smoke-free hotel features 3 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 250 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Four Points by Sheraton Downtown Dubai offers 250 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.
This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Free beach shuttle
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 70 per person
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Outdoor pool
Sauna

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Arabic
Catalan
Chinese
Danish
Dutch
English
Filipino
French
German
Hindi
Indonesian
Italian
Portuguese
Romanian
Russian
Spanish

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch LCD TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 3 PM - 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 60.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 70 per person (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Four Points Sheraton Downtown Dubai Hotel
  • Four Points Sheraton Downtown Dubai
  • Four Points Dubai
  • Four Points By Sheraton Downtown Dubai Hotel Dubai
  • Four Points Downtown Dubai
  • 4 Points By Sheraton Downtown Dubai
  • Dubai Four Points
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
716
4 - Good
601
3 - Okay
106
2 - Mediocre
20
1 - Poor
32
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean good service and staff. Great meals in the dinning room

Stayed 2 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and spacious classic rooms which was very modern. Staff were pleasant and very accommodating on our check out day allowing a later check out for our late departure flight. The bellhops were extremely helpful , friendly and hardworking. The on site restaurant was great, food was tasty, breakfast had lots of choices. Thanks to Soraj who made my dinner experience memorable. My only drawback was that the hotel was not close to many attractions.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Ckean. Quiet. Enjoyable. Thank you forc2 great days.

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities

Customer service, Bell staff and restaurant staff all very helpful and polite I will return here again

Stayed 1 night in Mar. 2020