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Reviews of Nihal Residency Hotel Apartments

Nihal Residency Hotel Apartments
Behind ADCB Bank &, Al Fahidi Metro Station, Dubai

Reviews

6.4
Rating 10 - Excellent. 2 out of 44 reviews" "
Rating 8 - Good. 20 out of 44 reviews" "
Rating 6 - Okay. 11 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Larry C

Stayed 15 nights in Nov 2023

6/10 Okay

Tanmoy

Stayed 3 nights in Jan 2023

4/10 Poor

Nashfeer

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Ahmad

Liked: Cleanliness
Stayed 4 nights in May 2022

8/10 Good

Saqib

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Sharif Ahmad

Liked: Cleanliness, staff & service
It was OK
Stayed 13 nights in Feb 2020
Response from Azim on 8 Mar 2020
Thank You

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Upon entering the room i was shocked by the presence of cockroaches running on the coffee table, the room full of dust, the doors the air con, the toilets were were filthy and mouldy. Lets just say i stayed there for ten minutes and checked out.
Stayed 1 night in Oct 2019
Response from Arun Kumar on 7 Nov 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. We hope to welcome you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Water system is totally broken ... a continuous leak from the sealing they tried to fix many times and they left it as it is after 3 tries .... cleaning staff are nice ... hotel location is good
Stayed 11 nights in Oct 2019
Response from Arun Kumar on 7 Nov 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. The gaps that your feedback has highlighted have been noted by our concern team and we assure you that necessary steps will be taken to elevate the overall experience. We hope to welcome you again.

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
no so good
Stayed 2 nights in Sep 2019
Response from Arun Kumar on 16 Oct 2019
Dear Guest, Thank you for your valuable feedback. It is with regret that we note there were some areas which did not meet your expectations. We request you to kindly let us know the areas where we were not able to meet your expectations so that we can take the necessary steps to elevate the overall experience. We hope to welcome you again

8/10 Good

Luid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wes good time
House keeper were excellent
Stayed 5 nights in Oct 2018
Response from Amit on 3 Nov 2018
Dear Guest, Thank you for choosing to stay with us and sharing such an encouraging feedback. We look forwarding to welcome you soon.

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb - Highly recommended
Superb !!! The stay was amazing. Main highlights which make Nihal Residency stand out from the rest are the hotel infrastructure, cleanliness, safety, location and an amazing staff. The USP of this hotel is the staff right from the reception to the room service staff..everyone is very friendly and helpful and never say no to any request. The location is awesome situated right in the heart of Bur Dubai between two metro stations. Overall had a comfortable stay with my wife where we had a warm and homely feel during our stay at Nihal.
Response from Anuj on 8 May 2018
Dear Mr.Desai, Thank you for your feedback and rating. It is always encouraging for our whole team to know that our efforts have been recognized. We are glad to have you with us for a Longer period and we hope that you will continue to stay with us in Future as well. We do make every effort to improve upon guest experiences while offering affordability and practicality. Thank you for Appreciating all the above mentioned staff for their effort in having your stay nice and comfortable, Our team members are great ambassadors for our group and we are proud to have a fantastic team.I am also glad to know that you liked the overall cleanliness of our hotel rooms. Our hotel will remain focused on offering quality at a value and we look forward to your stay with us in the future as well. Sincerely Anuj Baliyan Duty Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Centrally Located near food joints
Good Location and Staff

4/10 Poor

Mohamed, MK

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Close to metro but noisy
The room was spacious. The mattress was very comfortable. The overall state of the hotel looks dated e.g. Bathroom looked old and not very clean in the corners. The main drawback is noise and bad smell coming into the room. The pool is ok but no service was offered (limited towels, water temperature not controlled). The hotel is very close to Burjuman Metro which is very convenient.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
- Smells bad - looks bad - location bad - no helpful staff

8/10 Good

mohammed

Liked: Cleanliness, property conditions & facilities, room comfort
nice for all
the hotel is very near to metero and mini mart, parking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good overall. Only has double beds.

8/10 Good

ASHIK

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Thomas, San Francisco

Disliked: Property conditions & facilities, room comfort
Not a good value
Fortune has a lower standard for style and appeal. Old tile and cracked sink in bathroom, old towels, no complimentary coffee packets. Very slow internet. I will say the staff is sufficiently friendly.

8/10 Good

Abdelkrim, Morocco

Liked: Staff & service, property conditions & facilities
Stay was fine

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
My stay was ok
My stay was perfect , the. refrigerator is old

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 2 week stay
Customer service was excellent at the hotel. Whatever was requested was done. The hotel management were willing to listen and respond straight away. The hotel location is central near 2 metro stations I would recommend and would stay here again. The only downside was 3 of us in a room so we always had to ask for things like towels etc. But again this was fulfilled straight away. Overall. Super hotel which strives for top customer service in all areas.

6/10 Okay

Hiral, Mumbai, India

Disliked: Staff & service
Great Location. Average Service.
Well i stayed here for a long time. The location is quite good since everything you need is in the vicinity & well connected. But the hotel staff & service was at times below average.

6/10 Okay

PENG JIN, malaysia

Liked: Cleanliness, room comfort
good location
It is very close to AL Fahidi Metro Station, I think it is about 300m , less than 5 min walk, If walk to Burgurman STation it sill be around 7 minutes.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
travel
travel

2/10 Terrible

GEONWOO

Business traveller
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jan 2023

8/10 Good

Hyun ki

Business traveller
Liked: Cleanliness, room comfort
시설은 괜찮음데 주방 비품이 관리가 제대로 안되어 있습니다.
시설이 좀 낡긴했지만 전반적으로 만족합니다. 주방의 냄비든 그릇의 뚜껑이 없는것이 좀 황당했습니다.
Stayed 3 nights in Oct 2021

8/10 Good

Mr drs J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, in a relatively quiet offstreet, a main metro station at ten minutes walking distance, supermarkets abound nearby. Good kitchen included and good washing machine. Friendly staff. Small thing missing like no light switch next to the bed.
Stayed 2 nights in Nov 2018
Response from Amit on 20 Nov 2018
Dear Guest, Thank your sharing your feedback of your recent stay with us. We are delighted to know that you had enjoyed your stay. We look forward to welcome you back soon.

8/10 Good

Mr drs J

Liked: Cleanliness, staff & service, room comfort
Reasonably priced, central location.
Good apartments for a nice stay. Very central. Internet connection not everywhere as good. Comfortable bad. I got an upgrade to a specious apartment. Kitchen is great but the cutlery could be updated a bit. Washing machine in each apartment. The apartment is in an quiet street five minutes walk from a central metro station.
Stayed 1 night in Nov 2018
Response from Amit Sandal on 17 Nov 2018
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai. We are delighted to know that you had enjoyed your stay with us and appreciates hotel's strategic location and the amenities. Upgrading the product is an ongoing process and rest assured the internet connectivity and cutlery upgrade shall also be taken care of. We look forward to welcome you again to Nihal Residency Hotel Apartments. Warm Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsatisfied
Dirty Utensils, an unkind reception, uncomfortable wifi
Response from Management on 16 Jun 2018
Dear Guest, We are sorry to hear about your negative experience. Be rest assured we have taken action into better cleaning and have trained our staff to improve guest interaction. Wifi at our hotel has also been upgraded for smoother function and faster speed. We thank you for your feedback as it helps us in improving the guest experience.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치만 좋음
위치의 편리함외에는 모든것이 별로임
Stayed 9 nights in Aug 2017

6/10 Okay

Verified traveller

Nice Hotel
저렴한 호텔중 괜찮은 편
Stayed 2 nights in Jul 2017

8/10 Good

michel

Liked: Cleanliness, staff & service, property conditions & facilities
hôtel bien placé et propre
visite de Dubai en 4j, suffisant pour découvrir la palmeraie, les principaux hôtels à l'architecture futuriste, les gigantesques centres commerciaux avec piste de ski..., la tour Kalifa, la ville historique et ses souks...

6/10 Okay

Rashed a h

على حسب القيمة
جيد

6/10 Okay

Fotos

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
needs renovation
Large apartments but very old.

6/10 Okay

JIHOON

그런대로
대체로 만족

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Trond, Sandefjord

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrogant personale.
Dårlig renhold av leiligheten, gulvteppe nedslitt og skittent burde vært byttet forlenget. Til å være leilighet var den dårlig utstyrt med dekkstøy. Frokostsal liten måtte vente hver morgen for å få plass. Ved utsjekk ble jeg presentert for en regning på romservice, frokost, noe jeg ikke hadde verken bestilt eller fått. Betjeningen var avvisende og virket som om de trodde vi løy. Underskriften på den mottatte frokost hadde en annen underskrift enn min, men allikevel hevdet de at dette var mitt. Vi ble sittende å vente nesten en halv time før de endelig fant ut at de hadde ført feil romnummer på kvitteringer. Da fikk vi bare beskjed å forlate uten så pass som en unnskyldning. Sjefen var meget arrogant, svarte ikke på mine spørsmål mens de sjekket saken.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
preiswert und well connected
Da die Reisezeit im Winter war war es auch angenehm Abends mal noch schnell kleine Einkäufe zu machen. Genauso war der kurze Fussweg zu einer der Metrostationen angenehm.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was okay. We found tiny coachroaches in the apartment

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Weird
Noisy from roof, Airconditioner motor sound. Weired place of swimming pool. Refridgerator is put in strange place.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Ideal geeignet für längere berufliche Aufenthalte
Die Apartments sind recht hell und großzügig gestaltet und vollkommen genügend für einen beruflichen Aufenthalt.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Prima stadshotel
Prima hotel op een goede plek om de stad te verkennen: dichtbij bus en metro en op loopafstand van de oude stad. Niet voor strandvakanties. Appartement was zeer ruim, prima bed, voldoende kastruimte, goede keuken (zelfs wasmachine) en badkamer OK. Geen gebruik gemaakt van ontbijtbuffet, want supermarkt om de hoek.

8/10 Good

Minna, Espoo

Liked: Cleanliness, room comfort
Decent stay
Good value for money, spacious room with kitchen and washing machine. Utencils in the kitchen a bit sparse though. Pool and gym are good addition, was nice to enjoy the sun and swim before hitting the shops. Liked the area (Bur Dubai / Al Mankhool) as well as there are lots to see and do (restaurants, souks, the creek, malls..). Two metro stations within 10min walk. Front desk staff not so friendly, but others were nice.

8/10 Good

Francois, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for this quality.
Quiet hotel, big sized studios/apartments. Friendly staff. Fully equipped kitchen. Hotel is very good located as start for city trips. In walking distance to 2 metro stations (Burjuman and AL fahidi).