expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Crowne Plaza Dubai, an IHG Hotel

Photo gallery

Featured image
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Crowne Plaza Dubai, an IHG Hotel

5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationMall of the Emirates16 min drive
    AirportDubai (DXB-Dubai Intl.)16 min drive
    Popular LocationWild Wadi Water Park16 min drive
    Popular LocationBurj Al Arab17 min drive

Choose dates to view prices

Suite, Non Smoking (Crowne with Club Lounge Access)

  • Sleeps 4
  • 1 Single Bed

Family Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Smoking (Superior)

5/5 guest room rating
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Superior)

No guest room rating
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Smoking (Executive)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

4.1/5 guest room rating
  • Sleeps 3
  • 1 Single Bed

Executive Suite, Non Smoking (W/ Club Lounge Access)

  • Sleeps 4
  • 1 Single Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • Sleeps 5
  • 1 Single Bed

Club Room, 1 King Bed, Non Smoking (Crowne Plaza)

  • Sleeps 3
  • 1 King Bed

Royal Suite

  • Sleeps 7
  • 1 Single Bed

Club Room (Crowne Plaza)

  • Sleeps 3
  • 1 Single Bed

About this area

Dubai

Crowne Plaza Dubai, an IHG Hotel is located near the beach and in an area with great airport proximity. Burj Khalifa and Dubai Frame are notable landmarks, and travellers looking to shop may want to visit Dubai Mall and Gold Souk. Travelling with kids? Don't miss Dubai Garden Glow.
Popular Location

What's nearby

  • Dubai International Financial Centre - 11 min walk
  • Dubai World Trade Centre - 8 min drive
  • Mall of the Emirates - 16 min drive
  • Wild Wadi Water Park - 16 min drive
  • Burj Al Arab - 17 min drive

Getting around

  • Emirates Towers Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • Al Dana — 1 min walk
  • Al Fresco — 1 min walk
  • Fibber Magee’s - 4 min walk
  • Tresind - 5 min walk
  • Ballarò Dubai - 9 min walk

About this property

Crowne Plaza Dubai, an IHG Hotel

Family-friendly Dubai hotel in Trade Center, near Dubai Garden Glow
This hotel features 7 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. All 568 rooms boast deep soaking bathtubs, and offer free WiFi and sitting areas. 24-hour room service and wired Internet (surcharge) are standard, as are flat-screen TVs with cable channels.
Crowne Plaza Dubai, an IHG Hotel offers 568 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
  • Available in some public areas: Free WiFi, Wired Internet (AED 80 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 125 for adults and AED 63 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3961 square feet of space)

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dubai
Crowne Plaza Hotel Dubai
Dubai Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Dubai Hotel
Crowne Plaza Dubai
Crowne Plaza Dubai, An Ihg
Crowne Plaza Dubai, an IHG Hotel Hotel
Crowne Plaza Dubai, an IHG Hotel Dubai
Crowne Plaza Dubai, an IHG Hotel Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Dubai, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Dubai, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Dubai, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Dubai, an IHG Hotel?
As of 16 Apr 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai, an IHG Hotel on 19 Apr 2021 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Dubai, an IHG Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is Crowne Plaza Dubai, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Dubai, an IHG Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Crowne Plaza Dubai, an IHG Hotel?
Check-in is from 3 PM - midnight.
What time is check-out at Crowne Plaza Dubai, an IHG Hotel?
Checkout is at noon.
Does Crowne Plaza Dubai, an IHG Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of AED 200 per vehicle applies.
Where is Crowne Plaza Dubai, an IHG Hotel located?
This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Dubai Garden Glow, Dubai Mall and Dubai Frame. Burj Khalifa and Gold Souk are also within 9 mi (15 km). Emirates Towers Station is 7 minutes by foot and Financial Centre Station is 16 minutes.

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 305 out of 797 reviews
5 - Excellent 38%
Rating 4 - Good. 312 out of 797 reviews
4 - Good 39%
Rating 3 - Okay. 115 out of 797 reviews
3 - Okay 14%
Rating 2 - Poor. 36 out of 797 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 797 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and very professional, the hotel is in the heart of Dubai and I totally recommend it
Stayed 5 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for others
Staff was very nice, polite. Breakfast was nice and they take care about safety issues.
Stayed 3 nights in Jan 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not really a 5 star hotel
Overall, this is an old building that shouldn’t be called a 5 star hotel. The rooms caused severe allergic reactions and the rooms are in real need of a make over. Often had to go down to the counter to talk to reception because no one would pick up the phone. Although the staff are friendly, it seems that they are overworked.
Stayed 3 nights in Dec 2020

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
load music at the middle of the night
Stayed 4 nights in Dec 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code