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Overview of Crowne Plaza Dubai

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Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Crowne Plaza Dubai

5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationDubai International Financial Centre12 min walk
    Popular LocationDubai World Trade Centre5 min drive
    Popular LocationDubai Garden Glow8 min drive
    AirportDubai (DXB-Dubai Intl.)16 min drive

Choose dates to view prices

  • Club Suite, Accessible, Non Smoking (Crowne, Club Lounge Access)

    Room amenities

    • Sleeps 4
    • 1 Single Bed
    More details
  • Family Room, 1 King Bed, Non Smoking

    Room amenities

    • 42 sq m
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Smoking (Superior)

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Non Smoking (Superior)

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed, Smoking (Executive)

    Room amenities

    • 29 sq m
    • Sleeps 3
    • 1 King Bed
    More details
  • Standard Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Single Bed
    More details
  • Club Suite, Accessible, Non Smoking (Club Lounge Access)

    Room amenities

    • Sleeps 4
    • 1 Single Bed
    More details
  • Club Room, 1 King Bed, Accessible, Business Lounge Access

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Club Room (Crowne Plaza)

    Room amenities

    • Sleeps 3
    • 1 Single Bed
    More details

About this area

Dubai

Crowne Plaza Dubai is located near the beach and in an area with great airport proximity. Burj Khalifa and Dubai Frame are notable landmarks, and travellers looking to shop may want to visit Dubai Mall and Gold Souk. Travelling with kids? Don't miss Dubai Garden Glow.
Popular Location

What's nearby

  • Dubai International Financial Centre - 12 min walk
  • City Walk - 4 min drive
  • Dubai World Trade Centre - 5 min drive
  • Jumeirah Mosque - 5 min drive
  • Dubai Garden Glow - 8 min drive

Getting around

  • Emirates Towers Station - 8 min walk
  • AirportDubai (DXB-Dubai Intl.) - 16 min drive

Restaurants

  • Al Dana — 1 min walk
  • Al Fresco — 1 min walk
  • Fibber Magee’s - 4 min walk
  • Tresind - 5 min walk
  • Ballarò Dubai - 9 min walk
View map

About this property

Crowne Plaza Dubai

Family-friendly Dubai hotel in Trade Center, near Dubai Garden Glow
This hotel features 7 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a poolside bar are on-site. All 568 rooms boast deep soaking bathtubs, and offer free WiFi and separate sitting areas. 24-hour room service and wired Internet (surcharge) are standard, as are flat-screen TVs with cable channels.
Crowne Plaza Dubai offers 568 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 80 per day)
  • Available in some public areas: Free WiFi, Wired Internet (AED 80 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 125 for adults and AED 63 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3961 square feet of space)

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 125 for adults and AED 63 for children (approximately)
  • Fee for in-room wired Internet: AED 80 per day (rates may vary)
  • Fee for wired Internet in public areas: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Dubai
Crowne Plaza Hotel Dubai
Dubai Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Dubai Hotel
Crowne Plaza Dubai Hotel
Crowne Plaza Dubai Dubai
Crowne Plaza Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Dubai and receive a full refund?
Yes, Crowne Plaza Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Dubai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Dubai?
As of 27 Jan 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Dubai on 30 Jan 2021 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Dubai have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 8:00 PM.
Is Crowne Plaza Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at Crowne Plaza Dubai?
Check-in is from 3 PM - midnight.
What time is check-out at Crowne Plaza Dubai?
Checkout is at noon.
Does Crowne Plaza Dubai provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Dubai located?
This family-friendly Dubai hotel is located in the business district, within 3 mi (5 km) of Dubai Garden Glow, Dubai Mall and Dubai Frame. Burj Khalifa and Gold Souk are also within 9 mi (15 km). Emirates Towers Station is 8 minutes by foot and Financial Centre Station is 16 minutes.
4.0
Very good
Rating 5 - Excellent. 303 out of 792 reviews
5 - Excellent 38%
Rating 4 - Good. 311 out of 792 reviews
4 - Good 39%
Rating 3 - Okay. 114 out of 792 reviews
3 - Okay 14%
Rating 2 - Poor. 35 out of 792 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 792 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, amenities
Old building , not very clean, staff not well trained!
Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Reception and very courteous and helpful staff. Keep it up.
Stayed 1 night in Aug 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, property conditions & facilities
The hotel was good but I thought the bed could have been soft
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service with a genuine smile
Really comfortable and pleasant 3 night stay in a Club Room which is exceptional value, service exceptional and quality of food and drink for a lounge superior to most.
Stayed 3 nights in Feb 2020

3/5 Okay

Business traveller
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Not a Pleasant stay
Bed was too small. No multiple charging points. Furniture was outdated.
Stayed 2 nights in Feb 2020

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