- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent facilities and very clean. Very modern with lots of fancy electronic in-room facilities. The breakfast was lovely - lots of choices both hot and cold. Hell's Kitchen restaurant was lovely - great food and good service. Location was perfect of us - away from the busy Jumirah beach but still within walking distance. Staff are very friendly and accommodating. The private beach was peaceful and had plenty of sun loungers and cabanas. Pools were great. Pool bar and service was brilliant - simply order from your sun lounger and its all brought out to you in well thought-out containers / serving trays. Only down side was the roof top bar / restaurant which was recommended to us. For a fine dining restaurant, the food was average. The staff had no idea what was on the menu - when we asked for recommendations for veg options, they started reading the menu to us. Had to ask 4 times for our drinks - and it was not even busy. The experience was also ruined by a rowdy group of diners who were drunk and extremely loud. They were swearing and all over the place. The staff did nothing to make it more comfortable for other diners (but I wonder if they were afraid to say anything out of fear of being reprimanded.