Fitness facility

Reviews of Four Points by Sheraton Bur Dubai

4 out of 5
Four Points by Sheraton Bur Dubai
Mankhool Road, 4c Street, Bur Dubai, Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1000 reviews" "
Rating 8 - Good. 340 out of 1000 reviews" "
Rating 6 - Okay. 64 out of 1000 reviews" "
Rating 4 - Poor. 8 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Padma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay! Food was good & the staff were courteous!
Stayed 5 nights in Feb 2024
Response from DXBDF on 1 Mar 2024
Dear Padma,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 Good

Vipin

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall not worth the money I spent
Stayed 4 nights in Feb 2024
Response from Ahmed Al-Esawy on 23 Feb 2024
Dear Vipin,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your survey suggests that we were unable to meet your expectations entirely which caused low ratings, please accept my sincere apologies for that.I understand you must be having a busy schedule, however, if I may ask, is there anything we could do better to enhance your experience? Your comments are extremely valuable and it will definitely help us improving in highlighted areas. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a great value for mo0ney. I love to stay here!
Stayed 3 nights in Feb 2024
Response from Ahmed on 21 Feb 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Seema

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful property was clean and concomitant location.
Stayed 10 nights in Feb 2024
Response from Ahmed on 21 Feb 2024
Dear Seema,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I need a place in Dubai.
Stayed 3 nights in Feb 2024
Response from DXBDF on 10 Feb 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manage

8/10 Good

thevasundaram, Stouffville

Travelled with family
Its very clean staff are good. But only Indian food was available. Need more Euroe and American food
Stayed 2 nights in Jan 2024
Response from Hotel Management on 7 Feb 2024
Dear thevasundaram,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your feedback is valuable to us, and this would address your concerns into respective department to take appropriate action to enhance our guest experience. We are committed to ensuring that every guest has a positive experience. It is our utmost priority to provide exceptional service and the most comfortable stay for all our guests. We assure you that we take all feedback seriously and continuously work towards improving our standards. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Hotel Management

10/10 Excellent

Sergei

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great breakfast.
Stayed 3 nights in Feb 2024
Response from Ahmed Al-Esawy on 4 Feb 2024
Dear Mr. Sergei,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Antony Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good and welcoming place
Stayed 2 nights in Jan 2024
Response from Ahmed on 30 Jan 2024
Dear Mr. Antony, Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding. Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Ahmed Al-Esawy Assistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot. The staff is great, not just to me who is a frequent traveler, but to everyone. Yesterday when I chucked in, two of the desk staff were helping a woman who did not speak much English, so communications were difficult. They were very patiently and earnestly trying to help her recover her cellphone which she had left in a taxi. I went to my room after my quick check in, but i am sure they got her cellphone back for her.
Stayed 1 night in Jan 2024
Response from Ahmed on 1 Feb 2024
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Bharat, Middlesex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean business hotel with excellent staff
Stayed 2 nights in Jan 2024
Response from Ahmed on 23 Jan 2024
Dear Mr. Bharat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Regards,Ahmed Al-EsawyAst. Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four Points Bur Dubai is an excellent place to stay. I love to stay there when I need a place in Dubai!
Stayed 1 night in Jan 2024
Response from Ahmed on 21 Jan 2024
Dear Mr. Thomas,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 Excellent

Arun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel is located in the old section of Dubai. Kind of far from downtown due to traffic and not near the Metro (one kilometer away). Careem was useful to get a taxi. Clean rooms and very good customer service. The breakfast was very good with a variety of hot and cold meals. Numerous Indian restaurants are close by and lots of vegetarian options also. The room was a junior suite with lots of space and a small washer/dryer combo and mini kitchen. Would definitely stay here again.
Stayed 3 nights in Jan 2024
Response from Ahmed on 21 Jan 2024
Dear Mr. Arun,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great! Everyone from the managers to the desk staff to the guards to the room cleaners.
Stayed 1 night in Jan 2024
Response from Ahmed on 19 Jan 2024
Dear Mr. Levy,Thank you so much for taking the time to share your positive experience with us! We arethrilled to hear that you enjoyed your time at our hotel. Your kind wordsmean a lot to our team, and we're delighted to have exceeded your expectations.It was our pleasure to serve you, and we look forward to welcoming you back for anotherwonderful experience. If there's anything specific you loved or any suggestions you have, feelfree to share—we always appreciate valuable feedback.Regards,Ahmed Al - Esawy,Asst. Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here when I am in Dubai!
Stayed 3 nights in Jan 2024
Response from Ahmed on 1 Feb 2024
Dear Mr. Thomas ,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Durdymyrat

Stayed 1 night in Dec 2023
Response from Ahmed on 3 Jan 2024
Dear Durdymyrat,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Mrs.Rasika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and helpful staff
Stayed 3 nights in Dec 2023
Response from Ahmed on 21 Dec 2023
Dear Mrs. Rasika,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Ahmed on 3 Jan 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not far from the airport- about 15 min drive. Friendly staff. Clean room. Coffee shop and a restaurant on site (we did not try the restaurant)- 20 minute walk from Burjaman ctr that has a food court and restaurants/ coffee shops. There are other small street restaurants and a little convenience/grocery store within 1 to 2 Blocks from the hotel. If you want to explore downtown, it is a bit far from there but an easy taxi or Uber ride.
Stayed 1 night in Dec 2023
Response from Ahmed on 17 Dec 2023
Dear Ms. Maryam,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

8/10 Good

DEEPAK

Stayed 1 night in Dec 2023
Response from Ahmed on 3 Jan 2024
Dear Deepak,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Ahmed on 10 Dec 2023
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager

10/10 Excellent

harsh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great staff. Nice location
Stayed 6 nights in Nov 2023
Response from Ahmed on 7 Dec 2023
Dear Mr. harsh,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ahmed on 7 Dec 2023
Dear Jamie,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al- EsawyAssistant Front Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Amenities
This is where I always stay when I am in Dubai.
Stayed 3 nights in Nov 2023
Response from Ahmed on 8 Jan 2024
Dear Mr. Thomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback.Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Ahmed Al-EsawyAssistant Front Office Manager

10/10 Excellent

Thomas M, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay here when I am in Dubai.
Stayed 1 night in Nov 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a very convenient area for Dubai mall and Festival city.
Stayed 4 nights in Nov 2023

10/10 Excellent

Akber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 7 nights in Nov 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here!
Stayed 3 nights in Oct 2023
Response from Ahmed on 22 Nov 2023
Dear Mr. Tomas,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your kind words mean the world to us, and we're thrilled to hear that you had a positive experience with us. It's our goal to create memorable and enjoyable stays for our guests, and knowing that we achieved that for you is truly rewarding.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Office Team

8/10 Good

Benita

Travelled with partner, Travelled with group
Liked: Amenities
The staffs were friendly and attentive. They were eager to help with any questions.
Stayed 4 nights in Oct 2023
Response from Ahmed on 22 Nov 2023
Dear Mrs. Benita,Thank you for choosing to stay at the Four Points by Sheraton Bur Dubai and providing your honest feedback on the Guest Satisfaction Survey. Your satisfaction is our top priority, and we are delighted to have met your expectations. Our team works hard to provide exceptional service and create memorable moments for our guests, so it's truly rewarding to hear that we succeeded in making your stay special.If there is anything specific that stood out during your stay or if you have any suggestions on how we can make future visits even more enjoyable, we would love to hear from you.Once again, thank you for your valued feedback and we hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Front Office Team

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here a lot!
Stayed 3 nights in Oct 2023

8/10 Good

kenneth

Travelled with group
Liked: Cleanliness, staff & service
Ok stay
Very disappointed when checked in gave us an handicap room witch i did not request when questioned it they said they were fully booked and it was only room left not happy when booked months in advance should not have been charged what i was charged as room was not what i requested the staff at hotel were excellent 5 stars to staff
Stayed 5 nights in Oct 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stay here whenever I need a place to stay in Dubai!
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I am in Dubai!
Stayed 1 night in Oct 2023

10/10 Excellent

Sundararajan, Bentonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and very clean and well maintained.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well run and truly a value for the money! I stay here when I am in Dubai.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff makes check in very easy. I have stayed here a few times and they have been great getting me an early check in.
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have just started staying here regularly when I come to Dubai. I really like it!
Stayed 1 night in Oct 2023

8/10 Good

Oluyombo

Polite and friendly staff. Good standard hotel.
Stayed 3 nights in Sep 2023

8/10 Good

Sabena

Stayed 7 nights in Sep 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. Good price for an excellent place! It is my new go-to place in Dubai!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas, Knoxville

Stayed 1 night in Sep 2023

10/10 Excellent

dilip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Tissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this property were lot more than excellent. From the bell boys to the senior managers were so friendly and helpful. I have been talking to few senior managers and the front office staff, they were so friendly, helpful and polite. I have used the restaurants and food and drinks were good. The food at the Sports Restaurant was amazing. I really enjoyed every meal I had in that restaurant. The Indian Restaurant the staff was so helpful and always there to look after you. Restaurants staff were so helpful, polite and always there to offer what ever they can to make you feel at home. House keeping staff were good and did a good job in making up my room. All in all I enjoyed my stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Four Points a lot. I stay here often when I need a place in Dubai!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Dubai often and need a place to meet people for a few hours. The Four Points staff were able to give me an early ch3eck in so I could have my meetings! Thank you to the very cheerful and helpful Reception staff!
Stayed 1 night in Aug 2023
Response from Ahmed on 25 Aug 2023
Dear Thomas,Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.We look forward to welcoming you back in the near future.Regards,AhmedFront Office Manager

10/10 Excellent

Thomas, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here for my first stay this time! I will be making this my weekly destination in Dubai from now on!
Stayed 1 night in Aug 2023

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious comfortable room.
The room was spacious and the bed very comfortable. The staff were very attentive and provided me with a breakfast box with my early checkout. The buffet breakfast had everything and my two night stay was very comfortable. The only downside was the noisy fan in the bathroom that disturbed my sleep.
Stayed 2 nights in Aug 2023
Response from Ahmed on 14 Aug 2023
Dear Guest,Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.We look forward to welcome you back in the near future.Regards,AhmedFront Office Manager

10/10 Excellent

Kulvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice stay
Stayed 4 nights in Aug 2023
Response from Ahmed on 14 Aug 2023
Dear Guest,Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful.We look forward to welcome you back in the near future.Regards,AhmedFront Office Manager

6/10 Okay

Amir

Liked: Property conditions & facilities
It was noisy
Stayed 5 nights in Jul 2023
Response from Ahmed on 31 Jul 2023
Dear Amir,Thank you for sharing your feedback. Please accept my sincere apologies for the inconvenience this has caused. Your comments are valuable to us and will be reviewed and shared with the concerned teams in an effort to continue improving our services. We hope to welcome you back again soon.Regards,AhmedFront Office Manager

6/10 Okay

Ahmed

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
cleanliness
Stayed 2 nights in Jul 2023
Response from Ahmed on 28 Jul 2023
Dear Guest,Thank you for your positive feedback. We hope to welcome you back again soon.Regards,AhmedFront Office Manager

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is budget friendly but the amenities and services it provides are much better than the price
Stayed 2 nights in Jul 2023
Response from Ahmed on 25 Jul 2023
Dear Aditya,Thank you so much for taking the time out to providing us with your valuable feedback.We strive always to deliver our guests the highest levels of hospitality and it is very satisfying to know that this is being achieved. We look forward to welcome you back in the near future.Regards,AhmedFront Office Manager