Room type

Standard Room

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotel3-star Dubai hotel in Bur Dubai, near BurJuman Mall


Located in Bur Dubai, this hotel is within 1 mi (2 km) of Textile Souk, BurJuman Mall, and Dubai Museum. Grand Mosque and The Dubai Heritage Village are also within 2 mi (3 km).

Hotel Features

Along with 3 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 691 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find coffee makers and hair dryers.

Hotel Amenities

Hotel Amenities

Citymax Bur Dubai features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This Dubai hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis. The property may provide extended parking privileges to guests after check-out (surcharge).

Citymax Bur Dubai has designated areas for smoking.

  • Free WiFi 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Number of floors - 7 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Pool umbrellas 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Snack bar/deli 
  • Total number of rooms - 691 
  • Elevator/lift 
  • Luggage storage 
  • Laundry facilities 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Free self parking 
  • Year Built 2010 
  • Number of restaurants - 3 
  • Number of buildings/towers - 1 
  • Outdoor pool heated 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Cribs/infant beds available 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

All day Dinning - This buffet restaurant serves breakfast, lunch, and dinner.

Claypot - This theme restaurant serves lunch and dinner.

Sizzling Wok - This theme restaurant serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

Parking height restrictions apply


You'll be asked to pay the following charges at the hotel:
  • Tourism fee: AED 10 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 40 per person (approximately)
  • Airport shuttle fee: AED 100 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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