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Good Location, the room was really clean, the bed was very comfortable, the shower was great. The breakfast was good and also the resteraunt and a very good menu and the food was great and reasonably priced. Also the small lobby shop was well stocked and the prices were also reasonable.
Hotel is OK, my stay was during covid-19 restrictions so hotel was open in a limited capacity.
Hotel was clean but dated. Bed and pillows were not comfortable- 2 tiny pillows that offered no support.
Verified traveller
Stayed 1 night in May 2020
4/10 Poor
Verified traveller
Travelled with partner
14 Nov 2019
Disliked: Cleanliness, staff & service, amenities
it was not a 4 star but 2 no dinning room people simple .room ok.place no good if you compare to bellevue mariott hotel
Great Hotel and very friendly staff. They were very helpful
NS
Stayed 6 nights in Nov 2018
Response from Beate Eger/Ass. Front Office Manager on 21 Dec 2018
Dear Guest,
thank you for completing the survey regarding your recent stay at our property.
We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Kind regards from Dresden
The staff was very pleasant and the room was kept incredibly clean. The breakfast was very good. The only thing this hotel might consider to improve would be to add some additional parking area.
Great hotel, nice amenities, well situated (we had a car to get around in). We passed on the 20 euro breakfast, there are some breakfast placed not far away. Would definitely recommend!
What a wonderful experience! The people at the front desk were extremely friendly and helpful, and they really went above and beyond to make sure we were comfortable and happy.
T
Stayed 1 night in Aug 2017
2/10 Terrible
Gunther Ceulemans
30 Jul 2017
Disliked: Staff & service
Overcharged at checkout
Unless you find 17 eur a reasonable price for a bottle of still water and an apple juice, check before you ask for anything.
Hotel was clean, large room, staff helpful and friendly. Nearby area offered many options for eating and drinking and Dresden centre was a short tram ride or approx 30 minute walk away.
Staff was excellent, and the room was excellent. Parking was a bit difficult, though - the parking garage is necessary because of the limited number of free parking places, and it's a bit of a walk from the garage to the hotel entrance. I realize they only have so many spaces, but that was a bit of a disappointment.
Everything was good, but 28 Euros for breakfast is crazy
Verified traveller
6/10 Okay
Verified traveller
13 Jun 2015
Liked: Cleanliness
Disliked: Room comfort
Ambiance missing
The hotel booked was full on arrival so we were given rooms in the adjacent property, a different hotel brand . Due to the inconvenience, the staff upgraded the room and gave a location with a scenic view that was nice. The room was very clean and spacious but looked spartan despite there being a king-size bed. The floor was laminate rather than carpet so it felt cold rather than inviting. This is a good hotel for anyone allergic to carpet. Other than the ambiance, the hotel was acceptable.
The quality and cleanliness of the hotel were excellent. The staff very helpful. The hotel had a nice pool and sauna. The location was about a 12 euro cab ride from the main train station. The hotel was a 10 minute walk from the tram stop which is then about a 10 minute ride into the center of town were all the tourist sites are. Still this was a great hotel for the price.
Nice location, capable and polite staff, convenient and well run pub, nicely run restaurant, and a clean and quiet room. Absolutely nothing out of line.
And, the staff was very responsive. The counter staff and management were very responsive to specific requests and general questions. Overall a very nice hotel, fairly priced, and well run.
In a good position for access from motorway with short walk to tram stop & into Altestadt area of town in 15 minutes. Very friendly helpful staff. Good rooms with usual facilities, including ketle. Swimming pool with fitness room, sauna and massage facilities. Very good breakfast with wide menu range, including fresh-pressed orange juice, but some waiting for a table at peak times.
Verified traveller
8/10 Good
TeresaT, San Jose, CA
7 Feb 2011
Liked: Cleanliness, staff & service, room comfort
Average Business Hotel
It is a Holiday Inn, so you expect no problems. This was true. No risk here. The neighborhood is interesting and less "touristy" than the center of Dresden. Market, bakery and restaurants nearby are at local prices. You have to try to speak a little German at the local eateries which is fun. If I was on vacation, I would rather be closer to the Frauenkirsche. But, if you want to experience the locals, this place is better.
Lovely Hotel. Staff so helpful. Room spotless clean and little touches like "soft pillow" and "firm pillow" choice on the bed - in English! A little way out of town, but the nearby trams, running every 10 minues, made it fun and cheap to get into the Old Town of Dresden. Would highly recommend this Hotel.
Excellent hotel. Wonderful breakfast buffet.
Minutes from inner city by street car (4 minute walk to
stop). room was immaculate. Helpful staff.
Perfect place for Dresden.
Hotel is conveniently located off a tramline. The staff was incredibly nice. This hotel measures up to American standards; it was very clean and tidy. It also had a strong climate control system. When it is hot, you can actually make it cold in the room. The hotel even had free wireless internet access. My only concern (and it is a very small one) was that they only give you one pillow per bed, but this is common in Germany. I was blown away by how decent this hotel was. I give it an A+.
Leider erwas unflexibel.hatte an der rezeption zwei Flaschen Apfelschorle entnommen,aufs zimmer gebucht. Stellte dann nach dem Austrinken fest, MHD abgelaufen.....habe rezeption beim check out darauf hingewiesen.flasche auch vorgezeigt.aber nur die kosten für eine Flasche wurden storniert.....mehr sei nicht möglich.....