Search Farmstay in Dow

"I stayed at the Best Western Plus by Lambert Airport for one reason only: proximity to the airport. The front desk clearly told me the airport shuttle leaves at 4:00 AM sharp. I came downstairs at 3:55 AM, only to be told the shuttle had already left. There was no apology, no effort to help — just a casual, “Don’t worry, they’ll be back around 4:40.” That might work if my flight wasn’t at 5:20 AM. If I wanted the 4:40 shuttle, I would’ve slept another half hour and come down at 4:30. This hotel’s entire value proposition is its location — right by the airport and in the same lot as the Alamo/National rental center. If they can’t even manage their one essential service — the airport shuttle — what’s the point of staying here? Completely unreliable, dismissive staff, and zero accountability. I’ll be staying anywhere else next time — even if it means walking to the terminal."

"people standing around hotel at night"

"Everyone was very helpful and kind. Great place to stay"

"Overall good experience. It is at convenient location. "

"Upon arriving. I was treated as though know one really wanted to serve me. Im an African American, & i almost couldn't believe. That i was being treated this way by people my color. Their was 2 blk women, & a blk guy who acted as though i slept with his woman the night before. Their was a short blk woman with short blonde colored hair. Who asked the other two were they going to help me, because it looked as though she was about to leave for the day. The other two, looked at each other, & looked away. So the blonde haired lady set her purse down, & checked me in. I stood there in total amazement at the unprofessionalism of the other two."

"Nice"

"GREAT STAY! Comfortable room. Quiet, even though it's near the airport. Breakfast and manager's reception were substantial. We ate breakfast and dinner each day we stayed here. Manager's reception was 5:30 - 7 pm Shuttle to airport can be arranged with as little at 10 min notice. We took the shuttle to Terminal 1 and caught the metrolink down to the Gateway Arch. "

"Not a single negative. Clean , not over priced, Great staff and employees "

"Everything is good"