Free WiFi, bed sheets, wheelchair access

Reviews of Royal Exeter Hotel

3 out of 5
Royal Exeter Hotel
Exeter Road, Bournemouth, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 1002 reviews" "
Rating 8 - Good. 404 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for going to gigs at the BIC. Great cooked to order breakfast .
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a brilliant stay couldn’t be any closer to the BIC where we were seeing a show. Cocktails were some of the best ever tried especially the French martini’s loved the evening entertainment the hotels staff were amazing but always had a smile! The bar staff were class the speed of service and their cocktail skills were amazing. Thank you so much roy Exeter hotel we will be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Chee Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Marilyn

Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lumpy bed, but otherwise a great room on the top floor with brilliant views over the pier.
Stayed 1 night in Dec 2023

2/10 Terrible

Neil

Stayed 1 night in Dec 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heating stuck on. So to hot at night
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Allen

Liked: Cleanliness, staff & service, room comfort
Perfect for the BIC
the hotel is in amazing location, brilliant for the BIC. It is an older place and things like carpets and bannisters need a little TLC. The hotel are up front about the night club and bar onsite, but to be fair, it didn't disturb us at all. rook was comfortable. Not our first visit, and wont be our last
Stayed 1 night in Dec 2023

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Stayed here before, so booked again to visit the Xmas lights. We didn't have to pay for parking and the reception gentleman was very friendly. The room was clean, and very warm and there were toiletries in the bathroom. Breakfast was really good. The only downside is that when we returned in the evening we were hoping to get some food, however it was a very limited menu which was kind of sushi and oriental. It would have been nice if they could have offered a bar snack menu, even if it was only a burger. Other than this we could not fault the hotel
Stayed 1 night in Dec 2023

8/10 Good

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
It was good, my first time in Bournemouth, a bit cold in the hotel, the heating was on timing only on in the morning, the price was a bit higher, could do better. I prefer Devon than Dorset
Stayed 3 nights in Nov 2023

10/10 Excellent

Ruth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Rooms comfortable Perfect location.
Stayed 3 nights in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Domenico

Stayed 1 night in Nov 2023

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The water pressure of the shower is weak and the old style means no movable showerhead
Stayed 1 night in Nov 2023

10/10 Excellent

M Sikander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Altho i was aware ov the night clubs they were going untill 2 on a monday. Had no sleep
Stayed 1 night in Oct 2023

6/10 Okay

Bryan

Stayed 1 night in Jul 2023

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a hotel to stay to sleep overnight ...well no ..theres a nighclub open til 3am and a cocktail club open til 1am ..u hear base music all night and thars with us stsying on top.floor ..other guests were all complaining amongst ourselves while eating breakfast ( which was good brekkie ). added to that the fire alarm went off 530am as someone was smoking in room .
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MICHELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room lovely view
Stayed 2 nights in Oct 2023

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location great, good breakfast, rubbish room.
The bar area and reception were lovely. The room though was really sad and dated. It was a good size, but carpets were horrible, furniture was 1980's. We booked the four poster bed. It had a TV screwed to the top, nasty yellowed net curtains near the headboard. Not romantic. The bathroom had lino peeling away, bath panel didn't fit, the door looked like it had been cut to size with a butter knife. It was like Homes under the Hammer before they start the work. But location for BIC was great, and we did enjoy the breakfast. Just AFTER making our non-refundable booking we received an email stating that there is a night club on site and guests cannot expect a good nights sleep...
Stayed 2 nights in Sep 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay which exceeded my expectations. The welcome was friendly and efficient. The room was very clean and well-appointed, some might say that the décor is a little dated though.
Stayed 1 night in Oct 2023
Response from Royal Exeter hotel on 8 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

2/10 Terrible

David

Stayed 2 nights in Sep 2023

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mediocre at Best
It was an ok hotel. It is older, but relatively clean. The carpets need replacing. Walking barefoot, the floor felt old and dirty. Always wore shoes. Apparently we didn’t know about the lounge and loud band until 3-3:30 in tue morning. Did not really bother us, but they are loud. Be warned if you’re a light sleeper. They did have a room that accommodated 4 in our family, so guess it was a trade off. Not sure the price justified the condition of the hotel and it’s location. There is a dirt parking lot next door that is reasonable in price, but the hotel is only £1.50 more if you park with them. Hotel looks good at night. Only pic I took.
Stayed 1 night in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay
Outstanding service will make sure we stay again soon many thanks for a great few days
Stayed 2 nights in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

4/10 Poor

Heather

Liked: Cleanliness, staff & service
Disliked: Room comfort
accessible room NOT accessible.
disabled room was definitely not disabled friendly. A perching stool used as a showerchair. No room to open shower doors as one blocked by sink. No room to transfer onto toilet, a surround was given! No room under bed to use our hoist. TV remote not working.
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would unreservedly recommend this hotel. Welcome, room,breakfast, location were all excellent!!!
Stayed 1 night in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

4/10 Poor

Roy

Travelled with family
Disliked: Staff & service, property conditions & facilities
When checking in the person behind the counter did not seam to pleased that we had booked through hotels.com If we wanted breakfast and a car parking space we should have booked directly! One more than one occasion we encountered a RAT! So not a good stay
Stayed 3 nights in Sep 2023

6/10 Okay

Janine

Travelled with family
Disliked: Property conditions & facilities
The staff were friendly. The position was good and close to the sea front and shops. The negatives are my too being directly under bar 1812 was too noisy and only being emailed after the booking to say there could be noise after paying upfront and then having no choice but to go so knowing before booking would have given me the choice. The room was large but needs up dating especially the carpet as my mum is elderly and she was tripping up on the carpet as it was not flat to the floor so a trip hazard. Honestly I would not go again due to not knowing if there is going to be loud noise from the bar. The nightclub we heard no noise at all considering there was a Uni party going on whilst we were there. Of your happy to not worry about late party noise then I’d recommend it but if you want a quieter hotel then this is not for you.
Stayed 3 nights in Sep 2023

2/10 Terrible

Steven

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel put us as 2 adults and 2 children on the second floor above a nightclub, the music was thumping until 3:30am , kids got no sleep and made the stay very uncomfortable. I would not stay here again , this hotel should choose weather it’s a stag /hen hotel or a family hotel , clearly doesn’t work as both
Stayed 1 night in Sep 2023

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place - if you don’t mind noise
The room we had was good, and absolutely loved the beds and was very comfortable. Only issue in the heat was that our room was a little warm so we had our windows open - big mistake with the nightclub going until 4am, plus police turning up! I would carefully check their opening times for their nightclub and bar before booking - otherwise you will be in for a disturbed stay if noise keeps you awake. The breakfast was very nice however, we had been promptly seated and our orders taken. Full English was good and there was plenty of the standard cereals/pastries/toast etc available. Overall a good stay - just make sure you’re aware of the nightclub and bar!
Stayed 1 night in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

10/10 Excellent

Tomasz

Liked: Staff & service, room comfort
Hotel staff was great , nice and friendly. Building very old with character but would definitely benefit with updates and modernisation.
Stayed 1 night in Sep 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Sep 2023

6/10 Okay

Julien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room 112 terrible outside extract fan from kitchens going all day and night very noisy hot weather room boiling no fan available
Stayed 4 nights in Sep 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to beach
Very friendly staff.
Stayed 1 night in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

8/10 Good

Colin

Stayed 1 night in Sep 2023

10/10 Excellent

Ljudmila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff, onside parking, nice Victorian atmosphere, that's exactly what you need for a traditional British seaside holiday. Definitely will be back nest year.
Stayed 1 night in Sep 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome on arrival. I was several hours early due the airshow, staff were happy to look after my bag until I was ready to check in. This service was free, other hotels charge you fir this! The room was big for a single room, could quite easily be a small double if they wanted to chanfe it. Bed very comfortable, shame I was there for the one night
Stayed 1 night in Sep 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night midweek family break
location fantastic. 2 mins from the beach and on-site parking a real bonus. Freshly cooked breakfast to order was wonderful. Yes it was above the nightclub but we stayed Thursday to Friday so it didn’t affect us. The hotel description is clear about noise at the weekend so no surprises or reason to complain. I would gladly stay here again midweek.
View from our window
Stayed 1 night in Aug 2023
Response from Royal Exeter Hotel on 4 Oct 2023
Good morning, Thank you very much for your kind review. We are happy to hear that you enjoyed your stay at Royal Exeter Hotel. We noted your feedback and we will look into this matter immediately. We wish you a great week and hope to welcome you back soon. Kind Regards, Royal Exeter Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly with no issues. Be aware of live music.
Stayed 4 nights in Aug 2023

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, property conditions & facilities
Honest review
Stay was ok , bed uncomfortable sadly and sink blocked constantly, red cover on beds had white stains on them , put on top of wardrobe out the way , couldn’t use staircase due to roof wreaks raining inside , location great
Stayed 5 nights in Aug 2023

10/10 Excellent

JOHN

Stayed 1 night in Aug 2023

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
The hotel has seen better days in the bedroom parts. But is made up by the staff , food and cleaness.
Stayed 4 nights in Aug 2023