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"At reception, I am told there is no parking space available, after long argumentation and mention that I chosed that hotel because a parking was available and when I booked months ahead I requested a parking space, after giving the receptionist a 5 euro tip, than a free space became available. I was given a handicap room at level 0, there was no fridge, no coffee maker and the room was dusty. Really not a good value for 171 euros."

"It's a bit silly that a hotel opened in the past 24months or so, doesn't have USB charging facilities in the rooms. Staff were great though. "

"If you get a refurbished room, you’re in for a treat. The old rooms are a real eyesore. Unfortunately, the restaurant is also worth a visit."

"Clean room, beautiful Rhine river views from the room, delicious breakfast with a specially decorated table for our anniversary and wine gift! Some confusion at check in about the room in apartment down the street while we had thought we had booked at the main hotel Overall a great stay overlooking the Rhine River!"

"I Love the down comforters and pillows!"

"Excellent service and accommodations for our stay. We were able to store our luggage before check-in and after we checked out. The included breakfast buffet was superb. Thank you for a truly memorable visit while staying in the beautiful town of Bacharach on the Rhine River"

"Ac was not cooling"

"We booked 2 twin beds as shown on the website but they don’t have twin beds. She said the website was wrong."

"This is a wonderful hotel set on a hill next to the vineyards … family run, their attention to detail shone everywhere. Check-in was pleasant and efficient. Our room was large and clean, as was the up-to-date bathroom attached. We had a small balcony off our room that was perfect to sit with a cold drink after arrival (though there are plenty of additional welcoming spots both inside and outside the hotel). We have enjoyed a fabulous dinner that evening in their on-site restaurant- the stuffed zucchini was one of the best vegetarian dishes I’ve ever had and the white asparagus was amazing. Breakfast was also quite good and the staff did an excellent job keeping everything filled and tables cleaned. Highly recommend!"