Family Suite, 2 Bedrooms (2 Bedrooms)

Reviews of Best Western Plus Hotel Le Rhenan

4 out of 5
Best Western Plus Hotel Le Rhenan
1 Chemin des Moissons, Zone de Losirs Le Trefle, Dorlisheim, Bas-Rhin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 273 reviews" "
Rating 8 - Good. 78 out of 273 reviews" "
Rating 6 - Okay. 13 out of 273 reviews" "
Rating 4 - Poor. 2 out of 273 reviews" "
Rating 2 - Terrible. 4 out of 273 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Nice and friendly hotel. A pity that I could hear the neighbor’s TV or feel my bed moving when their’s was moving.
Stayed 2 nights in May 2022
Response from Front desk on 28 Nov 2022
Cher Richard, Merci pour votre commentaire nous sommes ravis que vous ayez passé un agréable moment parmi nous. Nous avons pris bonne note de vos remarques et nous mettrons tout en oeuvre pour améliorer ces points. Au plaisir de vous accueillir à nouveau. Bien cordialement,

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great place to stay. The location was close to some shopping, restaurants and our visiting location. Excellent breakfast!
Stayed 3 nights in Apr 2022
Response from Front desk on 28 Nov 2022
Cher Bernard, Merci pour votre commentaire et nous sommes ravis que vous ayez passé un agréable moment parmi nous. Au plaisir de vous accueillir à nouveau. Bien cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect with this hotel. The restaurant was superb.
Stayed 1 night in Jun 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for an overnight stop. We have stayed there many times. Clean, comfortable and secure parking. Dog friendly. Good value. Easy access from the road in a retail park. Breakfast is usually excellent but because of covid was less varied this time. Still good though. The reception is not 24 hours at the moment due to covid apparently, so beware. We normally choose this place because you can check in late, but this time we arrived at 2200 without realising and reception was closed. Staff were around due to a new restaurant being there so it wasn’t a problem luckily. The area immediately surrounding the hotel is nothing special but the wider area is beautiful with some lovely towns.
Stayed 1 night in Aug 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat stay in the Alsace
Excellent check and attentive front desk staff, nice bar and restaurant. Good prices , high quality rooms. Great stay will stay again
Stayed 1 night in Jul 2020

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find easy to park Reception was quick and efficient
Stayed 1 night in Dec 2019

8/10 Good

Ian Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I parked in the parking lot and there is construction with no real directions as to how to get in. I I initially walked into the construction zone and finally found my way into the hotel. It’s very noisy from the highway and although it’s clean I would not stay here again
Stayed 1 night in Jul 2019

8/10 Good

regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - motorway traffic noise detracted from my enjoyment. And I requested a quiet room. Perhaps they do not exist at this hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
friendly staff , very good size rooms , clean room and showers
Stayed 1 night in Sep 2018
Response from Michele on 8 Nov 2018
Thank you very much for your nice comment. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nothing negative at all about this hotel. Clean, helpful staff and most importantly for me, very secure parking when I had a car load of bikes, family items at the halfway point of a driving holiday.
Stayed 1 night in Aug 2018

10/10 Excellent

Steve, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely modern , good value hotel.
The hotel feels virtually new, the rooms, reception, gym are great. I would definitely stay again.
Stayed 3 nights in Aug 2018

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean cut experience, happy to come again if on the way to the South.
Stayed 1 night in Aug 2018

8/10 Good

Karl, arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice small but modern rooms. Beds were perfect. A bit of a walk to the center but there were some restaurants just a few yards away. There were no grocery stores near.
Stayed 2 nights in Jun 2018

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real four-star hotel
Everything was just as expected : Friendly Staff, clean and confortable room. Very pet friendly. Breakfast had a big choice, Hotel close to highway and not far from excellent resraurants.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel pretending to be a 4 star.
We stayed here for 5 nights. Pros: Modern, clean, quiet and pleasant decor in the room and foyer. Chocolate, mints and bottled water in your room every day, the pillows were a dream to sleep on, and nice soft large towels, Pleasant staff, secure car parking, about 900 meters away there is a big Cora supermarket and restaurants very near. Cons: No mini bar/fridge in the room, the bed was a little hard for our taste and the room was a bit small. If I was in the area again I would definitely stay here again.
Stayed 5 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 year hotel that looks brand new.
Great 5 year hotel that looks brand new. Very helpful and kind staff. Only negative would be pricey nothing special breakfast. €12 is allot for cold breakfast plus eggs.
Stayed 1 night in Jun 2017

8/10 Good

Franz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Except must drive away for good restaurants.
Stayed 3 nights in May 2017

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bright, Modern Hotel with Attentive Staff
wonderful hotel with attentive staff. We especially want to commend Pauline and Jean who were working the evening hours when we arrived and were so kind and attentive to our every need. They are great representatives for the hotel. The hotel is so clean and conveniently located off the highway and we had been driving all day, so we welcomed this. We were traveliing with our elderly dog and he was met with dog biscuits at the door! Easy access to the front door for unpacking and good parking.

10/10 Excellent

SULAIMAN, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice

8/10 Good

Fane, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel located in a large outside mall
the hotel is new and clean and the staff is friendly. It is a little bit close to the interstate but we did not have noise problems. This hotel is perfect for a one or two nights stay.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, great for a one night stop over
We stayed here for one night on route from Italy to Belgium. Nice hotel, clean, modern, also offers secure parking at no extra cost. Would stay here again.

6/10 Okay

Kevin, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities
December 2013
The Hotel was clean, well maintained, and staff was very friendly and helpful. Rooms are small but about average for France. Biggest complaint was the lack of hot water in the shower.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you are driving.....
The hotel was great and the lady at the front desk was terrific....she had us in tears with her lovely English (which we were so glad to hear by this point). She gave us wonderful tips and everything was very handy. Hotel was beautiful and breakfast was a treat.

8/10 Good

Graeme, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel & Excellent Staff
Stayed here twice now and it's a great hotel, OK there is no actual bar area or real restaurant, but the hotel is located in a developing retail park. There are currently three restaurants, bowling alley and cinema with the main town just over 3/4 mile away, although i have not visited this. If you are looking for a good hotel within this area with reasonable rates, then i would choose this and will be doing for my next visit in October.

8/10 Good

Paul, City of Brussels, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation with welcoming staff
Brand new hotel with all needed amenities. Friendly and helpful staff. Highly recommended as a base for exploring the nearby country.

10/10 Excellent

Gerry, Rosemere, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was perfect. The quality of the staff is exceptional.

10/10 Excellent

Maria, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a very nice place to stay . Quiet , clean and friendly staff !

10/10 Excellent

GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour court pour une nuit mais trés agréable
Stayed 1 night in Dec 2023

10/10 Excellent

paolo

Stayed 1 night in Dec 2023

10/10 Excellent

Brochard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Damien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moyen sur l’ensemble
L’hôtel est bien. Chambre moderne mais un peu petite. Le restaurant de l’hôtel est cher mais bon. Le service du restaurant est très bien. Par contre, le petit déjeuner n’est pas à la hauteur d’un Best Western plus… très peu de viennoiseries !
Stayed 1 night in Oct 2023

10/10 Excellent

Michel

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Clean rooms good beds
Stayed 4 nights in Aug 2023
Response from Front desk on 4 Sept 2023
Cher Michel, Merci pour votre commentaire.Au plaisir de vous accueillir prochainement.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast not tested
The loveliest room, actually the best room we ever have had in Alsace ever, visited for the past 18 years. We didn’t have breakfast, the price was redicously high…
Stayed 1 night in Jul 2023
Response from Front desk on 4 Sept 2023
Dear Susanne,Thank you for your feedback. We are glad that you enjoyed your stay here. Best regards,

10/10 Excellent

Sebastian

Stayed 1 night in Jul 2023
Response from Front desk on 4 Sept 2023
Dear Sebastian thank you for your feedback. We are glad to welcome you soon !

10/10 Excellent

Nicolas

Stayed 2 nights in Jul 2023
Response from La direction on 20 Jul 2023
Merci pour votre note ! Au plaisir de vous accueillir à nouveau !

10/10 Excellent

S DIYOKA

Stayed 1 night in Jun 2023
Response from La direction on 20 Jul 2023
Merci pour votre note ! Au plaisir de vous accueillir à nouveau !

6/10 Okay

Jean Pierre

Travelled with family
Liked: Cleanliness, staff & service
Séjour correct. Nuisance sonore en lien avec les portes qui claquent (système de freinage défaillant??) ainsi que bruits des voitures sur le parking de la zone commerciale voisine .
Stayed 1 night in May 2023
Response from Le direction on 20 Jul 2023
Cher Jean-Pierre, Nous vous remercions d'avoir pris le temps de partager avec nous vos impressions concernant votre séjour parmi nous. Nous prenons en compte vos remarques qui nous permettent toujours d'améliorer notre qualité de service. Nous espérons tout de même pouvoir vous recevoir à nouveau. Bien à vous,

6/10 Okay

Rogier

Travelled with partner
Disliked: Property conditions & facilities
The hotel is located outside of Dorlisheim, on a businesspark. Rooms are small and so are the beds. I am 1,95 and did not fit in the bed. There is deffered maintaince (paint on staircase rail for instance). Breakfast was ok but nothing more than that. I think for a 4 star hotel you may expect more. It is a regular Best Western at best, surely not a ‘plus’
Response from La direction on 20 Jul 2023
Dear Rogier, We thank your for sharing your experience with us. I am very sorry that our hotel did not meet all your expectations. I really hope that you will consider staying with us again to improve your experience. We remain at your disposal for anyfurther question. Best regards,

8/10 Good

Franck

Stayed 1 night in May 2023
Response from La direction on 9 May 2023
Merci pour votre note. Au plaisir de vous accueillir à nouveau parmi nous.

10/10 Excellent

Philippe

Stayed 1 night in Apr 2023
Response from Front desk on 19 Jul 2023
Cher Philippe,Nous vous remercions pour votre commentaire. Au plaisir de vous accueillir,Bien cordialement,

2/10 Terrible

sylvie

Stayed 2 nights in Dec 2022
Response from Front desk on 13 Jan 2023
Chère Sylvie,Nous restons encore une fois à votre disposition pour échanger si vous le souhaitez.

10/10 Excellent

GUILBERT

Stayed 3 nights in Nov 2022
Response from Front desk on 13 Jan 2023
Merci d'avoir pris le temps de nous noter.Au plaisir de vous accueillir à nouveau.

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour, hôtel bien situé, très propre, personnel très accueillant. Nous avons dîné au restaurant de l hôtel, petit reproche au service trop rapide!
Stayed 1 night in Aug 2022
Response from Front desk on 28 Nov 2022
Chère Lucie, Merci pour votre commentaire et nous sommes ravis que vous ayez passé un agréable moment parmi nous. Nous avons pris bonne note de vos remarques et nous mettrons tout en oeuvre pour améliorer ces points. Au plaisir de vous accueillir à nouveau. Bien cordialement,