Front of property

Reviews of Plaza Inn Hotel

4 out of 5
Plaza Inn Hotel
Al Meena Street, P.O Box 24060, Doha , Qatar, Doha, Doha

Reviews

7.4

Good

Rating 10 - Excellent. 72 out of 261 reviews" "
Rating 8 - Good. 83 out of 261 reviews" "
Rating 6 - Okay. 58 out of 261 reviews" "
Rating 4 - Poor. 29 out of 261 reviews" "
Rating 2 - Terrible. 19 out of 261 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

yankee

Travelled with group
Disliked: Cleanliness
.
Stayed 6 nights in Mar 2024
Response from KRISHNA on 23 Mar 2024
Dear Valued Guest, it was a great pleasure having you visit our hotel. Thank you for taking the time to sharing your feedback with us. I was very disappointed to learn that we haven't met your overall expectations this time. I would like to apologize for the inconvenience this may have created. I do hope that you will give us another chance to impress you on your next visit. We look forward to welcoming you back and impressing you more on your next visit to our hotel. Best RegardsKrishna prasad PokharelFront Office Manager

4/10 Poor

Mohammed

Stayed 1 night in Mar 2024

6/10 Okay

Asif

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Catherine on 22 Jan 2024
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

4/10 Poor

Toyah

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Catherine on 8 Jan 2024
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.

6/10 Okay

Abeer

Liked: Staff & service, amenities
For the price is totally ok but in general its a very old hotel and the room was really old. A very strong moisture smell was in the room. I guess it depends on the money you pay. When you pay more you get a better and moderner room. The place is very good and very close to almeena, souq waqef, islamic art museum, qatar museum
Stayed 5 nights in Dec 2023
Response from Catherine on 8 Jan 2024
It was a great pleasure having you visit our hotel. Thank you for taking the time for sharing your feedback with us. I was very disappointed to learn that we haven't met your overall expectations this time. I would like to apologize for the inconveniences this may have created. I do hope that you will give us another chance to impress you upon your next visit.We look forward to welcoming you back and impressing you more on your next visit to our hotel.Thank you,Plaza Inn Hotel

10/10 Excellent

Rehmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to major attractions.
Stayed 3 nights in Dec 2023
Response from Catherine on 26 Jan 2024
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff need training
Checking in was a pain, standing at the desk for nearly an hour all the staff there seemed confused and didnt know what to do when i finally got dealt with then mid way through begin to start dealing with someone else again. Room was clean and tidy, shower not great tho it took a long time for water to get warm and then the water didnt drain away so it was always flooded in there. Location was good.
Stayed 2 nights in Dec 2023
Response from Catherine on 29 Dec 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

4/10 Poor

Mohammed

Business traveller
Disliked: Cleanliness, staff & service, amenities
Stay Away ... Not Clean
Stayed 7 nights in Dec 2023
Response from Catherine on 31 Jan 2024
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Catherine on 28 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Housekeeping
This hotel has the best housekeeping service we had in the world we visited all 5 continents over 50 hotels these guys are great, great service only issue is the gentleman in charge of the gym and pool, he must be replaced he is not professional nor respectful
Stayed 3 nights in Dec 2023
Response from Catherine on 27 Dec 2023
Thank you so much for your positive feedback! We are thrilled to hear that you had a wonderful experience with us. Your kind words are truly appreciated and serve as a great motivation for our team. We truly appreciate you sharing your thoughts regarding Gym in charge we have shared your feedback with the concern departments.Thank you,Plaza Inn Hotel

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
They gave me a room above the noisy airconditioning vent. Hot water needs 20 minutes to get to the shower. Reception staff keeps forgetting the room number during our discussion and keeps asking for it. Terrible stay !#@
Stayed 1 night in Dec 2023
Response from Catherine on 27 Dec 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

4/10 Poor

Saz

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall it's not a bad property/hotel. My only problem is the 4-star rating they portray. At their very best as well they won't cross 3 stars. The building is in a very convenient location and good from the outside. Once you are inside the room, not so much. Lacks basic amenities like a proper set of toiletries, slippers etc. The room is also not that spacious. The key fob works half of the time. I requested iron and board but both came dirty. No slippers and more. Again, it's not a bad hotel in general just not the right ratings as per my experience.
Stayed 1 night in Dec 2023
Response from Catherine on 15 Dec 2023
We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Thank you for taking the time to share your thoughts regarding this issue. Thank you,Plaza Inn Hotel

6/10 Okay

Asif

Liked: Cleanliness, staff & service, amenities
Room temp could not be adjusted despite the thermostat allowing for settings. It just stayed at 16 to 17 degrees centigrade which was too cold at night. Hot water took about 20 minutes of running on full flow before getting hot. Unacceptably long time and huge waste of water.
Stayed 1 night in Dec 2023
Response from Catherine on 15 Dec 2023
I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.Thank you,Plaza Inn Hotel

10/10 Excellent

Thouraya

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Catherine on 5 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

10/10 Excellent

Anoop

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Catherine on 5 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

8/10 Good

Hicham

Stayed 1 night in Nov 2023
Response from Catherine on 18 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza In Hotel

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2023
Response from Catherine on 5 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Thank you,Plaza Inn Hotel

2/10 Terrible

Iman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Nov 2023
Response from Catherine on 5 Dec 2023
I was very disappointed to learn that we haven't met your overall expectations this time. I would like to apologize for the inconveniences this may have created. I do hope that you will give us another chance to impress you upon your next visit.Thank you,Plaza Inn Hotel

2/10 Terrible

Raad

Disliked: Cleanliness, property conditions & facilities
One of the worst hotel , staff is good but hotel is old furniture retired , patking is 10 QAR per night where evry where in doha is free
Stayed 12 nights in Nov 2023
Response from Catherine on 5 Dec 2023
As a valued guest, We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

10/10 Excellent

Dono

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2023
Response from Catherine on 5 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Catherine on 5 Dec 2023
Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Thank you,Plaza Inn Hotel

10/10 Excellent

Momin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for a long time. The hotel was very good. The room service staff were also very good. I really liked staying there. Thank you 😊
Stayed 1 night in Oct 2023
Response from Catherine on 5 Dec 2023
We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Thank you,Plaza Inn Hotel

10/10 Excellent

Rebekah

Liked: Staff & service, amenities, property conditions & facilities
Clean quiet polite staff. Never used restaurant or pool etc. would stay again. Rooms small but have baths with us unusual in doha.
Stayed 1 night in Oct 2023
Response from Catherine on 5 Dec 2023
Dear Ms Rebekah,Thank you for your positive feedback. I am so glad and thankful to know that you have enjoyed your stay.Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.Thank you,Plaza Inn Hotel

10/10 Excellent

ABDULBARI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No parking.. Parking will be chargeable
Stayed 1 night in Oct 2023
Response from Catherine on 5 Dec 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

6/10 Okay

Chris

Stayed 2 nights in Oct 2023
Response from Catherine on 5 Dec 2023
I was very disappointed to learn that we haven't met your overall expectations this time. I would like to apologize for the inconveniences this may have created. I do hope that you will give us another chance to impress you upon your next visit.Thank you,Plaza Inn Hotel

6/10 Okay

Mohamed Ridhaa

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Not really worth the money. Much better hotels in Doha for this price. Weird smell in bathroom, cold shower. Staff is slow.
Stayed 2 nights in Oct 2023
Response from Catherine on 5 Dec 2023
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention about bathroom smell, cold shower & Slow staff.I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.Looking forward to welcoming you back and impressing you more on your next visit to our hotel.Thank you,Plaza Inn Hotel

6/10 Okay

Sheikh Mohsin

Liked: Staff & service
As a four-star facility, I had to request a Toothbrush, No soap or shower gel was available. The room was not cleaned daily. There was a water leak from the toilets due to water from the shower being stranded. However, The front desk staff was good, smiling and helpful. The cleaners and especially the Security at the gate were very nice and smiling.
Stayed 2 nights in Sep 2023

6/10 Okay

ABDUL JABBAR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dripping tapes with poor maintenance, Good cleaning staff but overburdened, Staley smell , No effective screening of incoming Boxes, show off logging that is secretively kept & not written . No ATM or cash Machine. Real rating should be revised down to 3 star until issues raised are addressed.
Stayed 11 nights in Aug 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent service
The staff were excellent, very friendly & very accommodating. They even opened the breakfasy early as I had an early flight. Hotel is in a decent location too. The only negative, being picky, is the room was slightly dated, but not very, however the bed was extremely comfortable. Would definitely stay again.
Stayed 1 night in Apr 2023

4/10 Poor

LING CHUNG

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2023

6/10 Okay

rafeya

Travelled with partner
Liked: Staff & service
Did not like breakfast at all . Not enough food for the price. Never seen 4 star hotels breakfast like this .
Stayed 2 nights in Feb 2023
Response from Catherine on 11 Jan 2024
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization.Thank you,Plaza Inn Hotel

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the Museum of Islamic Art and National Museum of Qatar
Response from Nada Mattar Guest Relation Officer on 7 Jan 2023
Thank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.I am also delighted to see you rated our service so well; this means a lot to us all.We always enjoy reading about our guests' wonderful experiences with us.On behalf of our entire team at Plaza Inn Hotel, Doha, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

6/10 Okay

Brian

Liked: Amenities
Staff were overwhelmed during the World Cup. Room wasn't ready on time and there was only luke warm water available for showers. Room size was terrific however. Bed wasn't that comfortable though
Response from Nada Mattar Guest Relation on 10 Dec 2022
Dear Valued Guest,Thank you for sharing your feedback from your visit to Plaza Inn Hotel, Doha.Kindly accept my sincere apologies for the shortfalls you encountered during your stay with us. We reassure you that your comments have been discussed among the concerned departments and actions have been taken to prevent such disappointment from ever recurring.To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Please feel free to reach out to us directly at gro@plazainn.com.qa, if you have additional information to share.Best regards,

8/10 Good

Rahul Ramakant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early checkin was an issue due to rush. But very friendly staff
Stayed 1 night in Dec 2022
Response from Nada Mattar Guest Relation Officer on 9 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.I am also delighted to see you rated our service so well; this means a lot to us all.We always enjoy reading about our guests' wonderful experiences with us.On behalf of our entire team at Plaza Inn Hotel, Doha, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

6/10 Okay

Imran

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Nada Mattar Guest Relation Officer on 3 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.I am also delighted to see you rated our service so well; this means a lot to us all.We always enjoy reading about our guests' wonderful experiences with us.On behalf of our entire team at Plaza Inn Hotel, Doha, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

8/10 Good

Dino

Travelled with group
Liked: Cleanliness
It’s okay
Stayed 1 night in Nov 2022
Response from Nada Mattar Guest Relation Officer on 3 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.I am also delighted to see you rated our service so well; this means a lot to us all.We always enjoy reading about our guests' wonderful experiences with us.On behalf of our entire team at Plaza Inn Hotel, Doha, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Nada Mattar Guest Relation Officer on 3 Dec 2022
Thank you for taking the time to complete our guest satisfaction survey. I am so happy to see you enjoyed your stay with us.I am also delighted to see you rated our service so well; this means a lot to us all.We always enjoy reading about our guests' wonderful experiences with us.On behalf of our entire team at Plaza Inn Hotel, Doha, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

10/10 Excellent

Abner, Larnaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a long layover. Nice hotel, 13 minutes from the airport. Excellent for long layovers
Stayed 1 night in Sep 2022
Response from Sincerely hotel management on 1 Oct 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

8/10 Good

Wasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its is okay for being 2days but the room was smaller than I thought. The staff was very friendly and supportive
Stayed 2 nights in Sep 2022
Response from Sincerely hotel management on 1 Oct 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

Antonio

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very clean room and very nice hospitality
Stayed 1 night in Sep 2022
Response from Sincerely hotel management on 17 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

8/10 Good

Jillur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Sincerely hotel management on 17 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

8/10 Good

Abner, Larnaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception was very helpful. Close from the airport.
Stayed 1 night in Sep 2022
Response from Sincerely hotel management on 17 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Sincerely hotel management on 17 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

MOHAMMAD

Stayed 1 night in Sep 2022
Response from Sincerely hotel management on 17 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome!!
Stayed 1 night in Aug 2022
Response from Sincerely hotel management on 3 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

8/10 Good

Vinil

Travelled with group
Disliked: Staff & service
The room was nice & clean
Stayed 1 night in Aug 2022
Response from Sincerely hotel management on 3 Sept 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Aug 2022
Response from Sincerely hotel management on 25 Aug 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Sincerely hotel management on 1 Jul 2022
Dear Valued guest, Thank you very much for taking time to post your review following your recent stay at plaza Inn Hotel , we are at Plaza Inn Hotel more than happy to serve our guests with high standards of Hospitality looking forward to welcome you back at your second home .