Hotels with Pool & Resorts in Diamond Rock from NZ$122

"Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family."

"I’m not someone who usually takes the time to write reviews, but my experience at the Mayan Princess impacted me in a way I didn’t expect—and I felt like I had to share it. From the moment I arrived, something felt different. It wasn’t just that the place is beautiful (which it is), or that everything was clean and well-kept. It was the people. There was a genuine warmth in how I was welcomed—like I wasn’t just another guest checking in, but someone they were truly happy to see. Throughout my stay, that feeling never went away. The staff remembered my name, checked in on me, and always made sure I had what I needed. I’ve stayed at other all-inclusive resorts before, and while they were nice, this felt more personal. More human. It created a family-like atmosphere that made it easy to relax and just enjoy being there. Traveling solo, that meant a lot. I never felt out of place or alone. Some of those staff members that stood out were Stefeny, Victor and Brittany. Then when one of the tour guides unexpectedly canceled my pre-booked tour, the staff were able to find me a private tour guide for about the same price that was exceptional. His name was Big Daddy and knows everything and everybody. I highly recommend him if you’re going to be on the island (info@bigdaddytours.com). The resort itself is peaceful, the beach is beautiful, everything you’d want in a getaway is there—but what truly sets this place apart is the heart behind it. The food is delicious as well. "

"N/A didn’t use"

"I had about 4 nights here. Was in the "Siesta" room. The room was clean and had the nice wood smell. Has new microwave and fridge that provided to be useful. A/C worked well and restroom was spacious. I did not use the coffee machine with the $8 coffee bag because you can simply show up to breakfast and have that coffee with the breakfast coupons. Nice chairs outside the room. I would have liked an iron and a small ironing board to have fresher looking dinner clothes, but did not matter as much. A small broom in the room would be nice so I can self clean some of the sand that I would bring in. Staff was very friendly. Robert the shuttle driver, Elda Fisher at check-in, Isaac at the restaurant, and the shuttle driver who brought me back to the airport all left a warm spot in my heart for West Bay. So did the noisy Macaws, but that was part of the beauty. I also found an iguana running through the property that I couldn't catch. The property itself had some current upkeep being done. I'd definitely choose this spot again over the overly sterile resort across the street. Oh and the food at the hotel was delicious! "

"Excellent location Great staff, loved it !!!!!"

"Loved this place, it's so peaceful "

"Beautiful quiet fun spot loved it"

"Unfortunately we did not have water for 2 days, and while it may or may not be a maintenance issue, it simply made our stay very uncomfortable as we couldn’t shower, use the washroom, etc. The staff are very courteous and friendly but they operate based on the hotel’s rules/budget so there’s not much more they can do. The floor in the room was filthy and I don’t think it was cleaned/moped once during our stay (showed on our feet after walking barefoot, after coming from beach with clean feet). The toilet kept malfunctioning, and there wasn’t a vent in the washroom so you can imagine the stench in the ‘superior suite’ for 6 people with 1 washroom. The breakfast consisted of the same (white bread, eggs, sausages and beans) and did not offer any fruits, vegetables, etc. I’ve stayed at the Bananarama before which is the same price and the rooms are a bit more rustic than this one but the food is far better. There is also no lunch/dinner options on site. Bit of a walk to the beach and their partnering beachfront resort is a 20 min walk. I would not recommend this place and would suggest any comparable beachfront hotel a better option. The Bananarama also offered evening entertainment for free. "

"My experience was terrible and great at the same time. The front desk was great, but the bar area and the way I was treated were terrible. As a Honduran national and an American living in the USA, I expected better. Despite speaking perfect English, I was ignored and waited while they catered to foreigners. This type of behavior and actions must stop. It gives us no pleasure to inform you that your staff disrespects and discriminates against locals, Hondurans, or anyone who doesn't resemble white people."