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A bit run down and the halls stank of weed. It was fine for the price and, to be fair, everything stinks of weed in Michigan now. We stayed 2 nights flying in and out of detroit. First room had exposed wiring in the ceiling smoke detector. The second room was better but overall both are in need of some work. Just normal wear after 10 years or so of use. Shes beginning to look her age. I would choose a different hotel if i stay at the Detroit airport again. They rent out parking spaces for travelers so it was hard to find a space to park our car. The staff was very friendly and helpful so no complaints there. This hotel is on par with Red Roof or Radisson. Days Inn is higher quality.
Breakfast was subpar but the staff was super nice and besides the airplanes flying over being right next to the airport it was very quiet
Adam
Stayed 1 night in Mar 2024
8/10 Good
Kaye
3 Mar 2024
Liked: Cleanliness
Since breakfast was advertised to be available and was included in the cost of my room, I was disappointed that there was none available until 6 am, when I was due to check in for my flight. Other hotels I’ve stayed at offer a fruit bowl and/or a sack breakfast available to pick up prior to departure for airport. I understand that nobody cares if a traveler isn’t able to eat til hours later.
Extremely dirty and run down. Front lobby was very dirty. Hallway had mouldy water stains on the ceiling. Room smelled terrible. Stains on ceiling. Bathroom was not clean and had mystery stains on the wall. I contacted their head office regarding this disgusting place but never heard back. Obviously just a money grab for unsuspecting airport travellers. They should be ashamed to operate this mess
Everyone was friendly but there was several people checking in and out at the same time took 45 minutes to check in. But the receptionist did her best to get to all of us as fast as she could. She even had a broken finger.
The bartender at the hotel was very personable and provided excellent service!
The AM staff at the desk was NOT personable and spent at least 30 mins on her phone complaining about her family out loud. Very unprofessional!
Newly updated, room was good.
Breakfast could be improved, microwave omelette and fake sausage, no jelly for my white bread, but I was grateful to get a bite to eat before I left early morning.
There were stains on the bedding and on the skirt of the bedding. It was very dirty I slept on my long jacket and on towels so as not to touch the bedding.
I gave it an overall of 4 because they promoted it with continental breakfast included and it was terrible watered down juice coffee was below average and all they had was bagels and butter not even cream cheese. Besides that the hotel was pretty good.
The staff was friendly and caring. The food in at Wings was incredible! We really enjoyed our stay!
Brian
Stayed 3 nights in Dec 2023
10/10 Excellent
Stacie
1 Jan 2024
Stacie
Stayed 1 night in Dec 2023
4/10 Poor
Jodi
1 Jan 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
I.was told by one staff member on the phone that 7 days parking was included despite me reserving via expedia. When I arrived the on duty receptionist would not honor that and i was charged for 10 days parking rather than three extra days. Sadly will not return to this hotel.
Jodi
Stayed 1 night in Dec 2023
8/10 Good
Orlando
30 Dec 2023
Orlando
Stayed 1 night in Dec 2023
8/10 Good
Heather
28 Dec 2023
Liked: Cleanliness, staff & service
The property was great for an overnight stay before a flight and the front desk agent that was working both times was really pleasant but especially the woman who was working the morning of the 22nd. She was lovely, we had great conversation. The hotel itself is nice, the rooms could use some TLC but overall the hotel
Is great.
The staff at the hotel and adjacent restaurant was great. The room was clean and it was relatively peaceful though at times I could hear someone coughing through the wall. You can also hear planes from time to time. Overall the stay and location sufficed my need so it was good for me.