Lobby

Reviews of Wingate by Wyndham Detroit Metro Airport

3 out of 5
Wingate by Wyndham Detroit Metro Airport
9501 Middlebelt Road, Romulus, MI

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 889 reviews" "
Rating 8 - Good. 213 out of 889 reviews" "
Rating 6 - Okay. 168 out of 889 reviews" "
Rating 4 - Poor. 105 out of 889 reviews" "
Rating 2 - Terrible. 91 out of 889 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It allows for parking while in vacation and a shuttle to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but no parking
Stayed 1 night in Mar 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
A bit run down and the halls stank of weed. It was fine for the price and, to be fair, everything stinks of weed in Michigan now. We stayed 2 nights flying in and out of detroit. First room had exposed wiring in the ceiling smoke detector. The second room was better but overall both are in need of some work. Just normal wear after 10 years or so of use. Shes beginning to look her age. I would choose a different hotel if i stay at the Detroit airport again. They rent out parking spaces for travelers so it was hard to find a space to park our car. The staff was very friendly and helpful so no complaints there. This hotel is on par with Red Roof or Radisson. Days Inn is higher quality.
Stayed 1 night in Mar 2024

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great hotel. Do not recommend. Credit card charge higher than stated. Poor business practices.
Stayed 1 night in Mar 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was subpar but the staff was super nice and besides the airplanes flying over being right next to the airport it was very quiet
Stayed 1 night in Mar 2024

8/10 Good

Kaye

Liked: Cleanliness
Since breakfast was advertised to be available and was included in the cost of my room, I was disappointed that there was none available until 6 am, when I was due to check in for my flight. Other hotels I’ve stayed at offer a fruit bowl and/or a sack breakfast available to pick up prior to departure for airport. I understand that nobody cares if a traveler isn’t able to eat til hours later.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica, Swartz Creek

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

2/10 Terrible

CHRIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty and run down. Front lobby was very dirty. Hallway had mouldy water stains on the ceiling. Room smelled terrible. Stains on ceiling. Bathroom was not clean and had mystery stains on the wall. I contacted their head office regarding this disgusting place but never heard back. Obviously just a money grab for unsuspecting airport travellers. They should be ashamed to operate this mess
Stayed 1 night in Oct 2023

6/10 Okay

Angela

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Everyone was friendly but there was several people checking in and out at the same time took 45 minutes to check in. But the receptionist did her best to get to all of us as fast as she could. She even had a broken finger.
Stayed 1 night in Feb 2024

10/10 Excellent

Liyas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

Karen, Brooklyn Center

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

sakina

Stayed 1 night in Feb 2024

10/10 Excellent

PAIGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and helpful, the manager Bonnie is awesome very helpful. Highly recommend this hotel.
Stayed 1 night in Feb 2024

8/10 Good

Todd

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bartender at the hotel was very personable and provided excellent service! The AM staff at the desk was NOT personable and spent at least 30 mins on her phone complaining about her family out loud. Very unprofessional!
Stayed 1 night in Feb 2024

10/10 Excellent

Liyas

Stayed 1 night in Feb 2024

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly updated, room was good. Breakfast could be improved, microwave omelette and fake sausage, no jelly for my white bread, but I was grateful to get a bite to eat before I left early morning.
Stayed 1 night in Feb 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Darius

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service
I recommend to stay here. The price is right and the staff is nice and they accommodated me on early arrival

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Restaurant in the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Shon, Swartz Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location cheap rates
Stayed 1 night in Dec 2023

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were stains on the bedding and on the skirt of the bedding. It was very dirty I slept on my long jacket and on towels so as not to touch the bedding.
Stayed 1 night in Jan 2024

10/10 Excellent

Cash

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely was a safe warm place to stay during the freeze
Stayed 1 night in Jan 2024

10/10 Excellent

Jane, Angola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Steven

Travelled with family
Front desk very kind and helpful. Limited parking in lighted areas because of long-term airport parking.
Stayed 1 night in Jan 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Really nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Mike

Liked: Staff & service
Adequate for a quick overnight stay. Funky smell in the room, bed was ok, not great.
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Travelled with family
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
Staff very good. Restaurant very poor. Rooms very tired and in need of upgrade. Shuttle service substandard
Stayed 1 night in Jan 2024

10/10 Excellent

Liyas

Stayed 1 night in Dec 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little stay.
Stayed 1 night in Jan 2024

8/10 Good

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it an overall of 4 because they promoted it with continental breakfast included and it was terrible watered down juice coffee was below average and all they had was bagels and butter not even cream cheese. Besides that the hotel was pretty good.
Stayed 2 nights in Dec 2023

8/10 Good

Pat

Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and caring. The food in at Wings was incredible! We really enjoyed our stay!
Stayed 3 nights in Dec 2023

10/10 Excellent

Stacie

Stayed 1 night in Dec 2023

4/10 Poor

Jodi

Liked: Cleanliness
Disliked: Staff & service, amenities
I.was told by one staff member on the phone that 7 days parking was included despite me reserving via expedia. When I arrived the on duty receptionist would not honor that and i was charged for 10 days parking rather than three extra days. Sadly will not return to this hotel.
Stayed 1 night in Dec 2023

8/10 Good

Orlando

Stayed 1 night in Dec 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service
The property was great for an overnight stay before a flight and the front desk agent that was working both times was really pleasant but especially the woman who was working the morning of the 22nd. She was lovely, we had great conversation. The hotel itself is nice, the rooms could use some TLC but overall the hotel Is great.
Stayed 1 night in Dec 2023

4/10 Poor

Nan

Stayed 2 nights in Dec 2023

10/10 Excellent

Liyas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023

8/10 Good

Karishma, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alec

Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Megan

Stayed 1 night in Dec 2023

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel and adjacent restaurant was great. The room was clean and it was relatively peaceful though at times I could hear someone coughing through the wall. You can also hear planes from time to time. Overall the stay and location sufficed my need so it was good for me.
Stayed 1 night in Dec 2023

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Everything seems very clean and organized. The service has been great as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Liyas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk she was really nice to everybody making sure everyone good thank you
Stayed 1 night in Dec 2023