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"The hotel was amazing, however, we checked in at reception with Antonio, he was very rude and unprofessional since we walked in the hotel. The other check in girl was polite and professional. We traveled as a family and reserved two rooms. We requested to be in the same floor but Antonio refused and said they didn’t have any available on the same floor. The other check in girl said they did. She talked to Antonio and he said these rooms are set and we cannot be change. She tried to talk to him but he was being difficult. Everyone else at reception was very polite. I can’t remember her name but she did try to accommodate us for the next day by offering us to come back the next morning for room availability in the same floor. I’m still going to give this hotel all the stars as one person shouldn’t effect the overall experience. I’m assuming he was having a bad night."

"Beautiful and spacious room, with some modern quirky touches. Staff were extremely helpful with booking a taxi. Good parking facilities."

"Excellent for the price and location "

"Great stay, great location"

"Very helpful with the laguage and parking"

"Hotel is very good just little far from city center"

"Is well located in the city with transportation near by and dining options all around. Very safe area to walk around. However, when I was in my room I had to call 10 times to get a hold of the front desk to get an iron for a shirt which never arrived, thankfully a lady who was doing housekeeping nearby handed me the iron i needed with urgency"

"Excellent Service. Perfect cleanest. David was incredible always. "

"great location, very friendly staff, beautiful, modern and comfortable rooms, delicious breakfast...loved our stay!! Thanks so much"