Book Herrera Hotels

"food and drinks were great. The staff was terrible, according to their rules, double reservations is not allowed by the same person, which is something stupid if you want to make reserve a separate room for your kids. I have been traveling for over 20 years and I have never had this issue before at any hotel except this one. It was a total waste of time during check in."

"Lugar exclusivo. Atención personalizada. Hermosa vista. Muy privado y silencioso."

"Resort focused on locals. Some staff don’t even speak English. Rooms are dated with broken furniture. Bathroom with faulty toilets and gunk in the shower glass. Food s not bad but repetitive and boring. Specialty restaurants food is mediocre with premium to visit tepanyaky and steak. Pool music is based on small groups that bring their own boombox and it becomes very noise and annoying. Beach is rough with a step made which can be dangerous for kids specially. We rented a vehicle to go visit sites around. The rental comes with surprise extra insurance to be paid at the time you pick up your car, and cannot be avoided according to local laws. Overall, for comfort, and pleasure it disappoints. If you’re one of those that can make the best decision f anyplace without being too fancy, go for it."

"Cogido check in, no quieren dar la factura impresa y hacen esperar para no darla al check out y se enojan."

"The property and building are fine, very nice. The room was very good, with good A/C, good TV, good bed, good water pressure, good water temperature, and good amenities. The food was very good, but the waitress in the restaurant was TERRIBLE. She preferred chatting with the other waiters to even checking if there was water. The wait time for the food was terrible—an hour! Well, at least it tasted good. They said they applied the senior citizen discount, but I checked the bill and it was a lie. I complained and they refunded me in cash because they didn't know how to use the credit card terminal. I think this hotel still needs to improve its procedures. But it's very nice and cozy despite everything."

"It was a very nice beach and perfect size to walk around ."

"Bien - normal Deben renovar en cuartos como piscina Oportunidad de mejoras"

"This is an older facility, but it is always well maintained and clean. The staff are very friendly and helpful. There's a beautiful pool with a well-stocked bar for those who imbibe. The breakfast was a bit "light," but I expected that for a free (included) breakfast. Get there early for the best parking, because the lot fills up fast! Please tip the maids well because they do a great job!"

"This super convenient hotel was a delight and a surprise. Very clean updated and right off the Pan American Highway. Excellent room and the industrial scale but home cooked goodness of the fonda downstairs just perfect. We will 100% plan on staying here every trip."