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"Good Day, please note that we did not even book into your lodge. Just arriving at the reception was a great shock, the number of males sitting around and making comments. Made me want too just leave, asked to see the room and that was another shock. Dirty bug running around the room and on the bed. No this is unacceptable, to all travelers please do not even waste your time to book this lodge. Very Very Bad "

"Excellent expect for the breakfast that needs to be looked into. Every thing else was just fine. "

"I come to Kitwe for business and Garden Court Kitwe is home for me when I’m in Kitwe."

"None"

"My stay at Protea Hotel in Ndola has been superb. The service is the best I've experienced in Zambia and the staff are doing a great job. I felt very well looked after."

"The hotel refused to honor my booking"

"This was my second 2-week stay at The Urban Hotel. I can tell you that, as someone who grew up in the UK and now lives in the US, this hotel makes the best chips I have ever had! The tea is decent. Breakfasts are great. And, even though the dinner menu is somewhat limited, it is all very, very good. A typical dinner costs less than $10 and will fill you up for sure. The room was good enough. The housekeeping staff, like all the hotel staff, were kind and friendly. The WiFi worked well, considering the challenges in Zambia with electricity. The hotel has backup power, too. An early morning stroll around the surrounding golf course is a great start to the day. Definitely stay again."

"Baluba is a great place to stay and everything was spectacular "