Dear DebbieThank you for taking the time to provide us with such a high rating - I'm pleased that you enjoyed your stay with us and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear JennieWhat a wonderful review! Thank you so much for your glowing feedback, we really appreciate it. Your kind comments about your experience, and the service you received from both the reception and restaurant staff really mean a lot to us and I will be sure to pass on your feedback to the rest of the team.Thank you again for your wonderful review and we will very much look forward to welcoming you back again soon!Kind regardsBethGuest Services Manager.

Dear LesleyThank you so much for providing us with such wonderful feedback about your recent stay! I'm so thrilled that you enjoyed your time with us, especially the friendly nature of the team and the high quality of the food. I hope we will have the pleasure of welcoming you back to Casa again soon!Kind regardsBethGuest Services Manager.

Dear SarahThank you so much for such a high rating! I'm thrilled that you enjoyed your recent stay with us and I really hope we will have the pleasure of welcoming you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear ChrisThank you so much for the high praise and for providing us with such a glowing review of your recent stay. I'm so pleased we are one of your favourite hotels and I hope we will welcome you back again soon!Kind regardsBethGuest Services Manager.

Dear RichardThank you so much for your glowing recommendation! Your review was a pleasure to read - I'm so pleased you enjoyed so many aspects of your stay with us.I hope we will welcome you back to Casa for another enjoyable stay again soon.Kind regardsBethGuest Services Manager.

Dear RichardThank you so much for taking the time to provide us with your feedback, we really appreciate it! I'm thrilled that you enjoyed your recent stay, particularly the friendly service offered by our team.I'm also pleased to hear how much you enjoyed your breakfast experience. We think that the locally sourced produce is particularly tasty and I'm glad that you felt the same!I will certainly pass on your kind comments to the rest of the team, who I'm sure will be really pleased to hear how much you enjoyed your experience with us.Thank you again for your feedback and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear ChelseaThank you so much for rating us so highly! I'm really pleased that you enjoyed your recent stay with us and I hope we will welcome you again soon.Kind regardsBethGuest Services Manager.

Dear TThank you for providing us with such a high rating! I'm so pleased you enjoyed your stay with us and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager

Dear CliveThank you for taking the time to provide us with your feedback! I'm pleased that overall you enjoyed your stay with us and that you felt we were in a convenient location.I hope we will welcome you back again soon!Kind regardsBethGuest Services Manager.

Dear KevinThank you so much for providing us with such a high rating! I'm thrilled that you enjoyed your recent stay and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear DavidThank you so much for providing us with such a high rating! I'm thrilled that you enjoyed your recent stay and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear KayleighThank you so much for providing us with such a high rating! I'm thrilled that you enjoyed your recent stay and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear RichardThank you for providing us with such a high rating! I'm thrilled that you enjoyed your recent experience with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear JasonThank you for the high rating! I'm so pleased to hear you enjoyed your stay with us and that you were particularly impressed with our wonderful team.I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear KevinThank you for taking the time to provide us with such a glowing review! I'm thrilled you enjoyed so many aspects of your stay and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear KevinThank you so much for taking the time to provide us with such a high rating! I'm thrilled that you enjoyed your time with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager

Dear SimonThank you so much for taking the time to provide us with your feedback, we really appreciate it! I'm thrilled that you enjoyed your recent stay, particularly your experience in Barca bar.It's great to hear how much you enjoyed the food and service and I will certainly pass on your kind comments to the rest of the team.Thank you again for your feedback and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear RobynThank you so much for taking the time to provide us with such a positive rating! I'm thrilled that you enjoyed your time with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager

Dear SaravanakumarThank you for taking the time to provide us with such a positive review! I'm thrilled you enjoyed your stay and that you have rated us so highly. We will look forward to welcoming you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear DanielleThank you for taking the time to provide us with such a positive review! I'm thrilled you enjoyed your stay and that you have rated us so highly. We will look forward to welcoming you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear AnnaThank you for taking the time to leave a review of your recent stay. I'm pleased you enjoyed your experience and have rated us so highly.I hope we will welcome you back again soon!Kind regardsBethGuest Services Manager.

Dear SarahWhat a wonderful review, thank you so much!I'm thrilled that you enjoyed so many aspects of your stay with us, particularly the friendly and helpful service from our team. I will certainly pass on your feedback to them.Thank you again for your review and I hope we will welcome you back to Casa again in the future.Kind regardsBethGuest Services Manager.

Dear ThomasThank you so much for such a high rating! I'm pleased that you enjoyed your recent stay whilst visiting Chatsworth House.I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager

Dear SuzanneThank you so much for the high rating! I'm thrilled you enjoyed your recent stay with us and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear RobThank you for leaving us such a high rating! I'm thrilled you enjoyed your time with us and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear IanThank you for taking the time to provide us with your feedback. I'm pleased that you enjoyed your breakfast and were impressed with the service offered by our team.I am, however, disappointed to hear you had an issue with the basin in your room. This is not the high standard we aim to provide and I can assure you this is not usually the case. I'm sorry if this affected your time with us but please rest assured I will feed this back to our maintenance team.It's also a shame to hear you were disappointed with your meal experience. We do normally receive such high praise about both the bar and restaurant and so I can only apologise if we missed the mark on this occasion. I will certainly ensure your comments are passed on to our food and beverage team.Thank you again for your review and I hope you will give us another try in the future for an improved experience with us.Kind regardsBethGuest Services Manager.

Dear DebbieThank you so much for providing us with such a high rating! I'm so pleased that you enjoyed your stay with us and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear TelvinderjitThank you so much for providing us with your wonderful feedback! I'm so pleased that you enjoyed your stay with us and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear WendyThank you for taking the time to provide us with your feedback, I'm so pleased you found our team to be welcoming and informative.With regards to the pillows, please be assured that we do have softer, feather pillows available upon request and so if you do stay again please let us know your preference and we will happily organise this.Thank you for your feedback about the darkness of the room. I'm sorry if this negatively impacted your stay and I will certainly pass on your comments.Thank you again for your feedback and I hope we will welcome you back to Casa again soon!Kind regardsBethGuest Services Manager.

Dear RussellThank you so much for taking the time to provide us with such a positive review! I'm thrilled that you enjoyed your time with us here at Casa, particularly your bar and restaurant experience and the service provided by our team. I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager

Dear TThank you so much for taking the time to provide us with such a positive review! I'm thrilled that you enjoyed your time with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager

Dear AndrewThank you so much for taking the time to provide us with such a positive review! I'm thrilled that you enjoyed your time with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager

Dear PaulThank you for providing us with such a high rating! I'm thrilled you enjoyed your experience with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear SeanThank you for providing us with such a high rating! I'm thrilled you enjoyed your experience with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear Guest Thank you for providing us with such a high rating! I'm thrilled you enjoyed your experience with us here at Casa and I hope we will welcome you back again soon.Kind regardsBethGuest Services Manager.

Dear CarolynThank you for choosing to stay with us and for providing us with such a high rating! I'm thrilled you enjoyed your stay and I hope we will welcome you back to Casa again soon.Kind regardsBethGuest Services Manager.

Dear NonaThank you so much for taking the time to provide us with your feedback. I'm thrilled that overall you enjoyed your stay with us, and that you were particularly impressed with the friendly service you received from our team. Your comments about the staff, as well as your dining experience, are really appreciated and I will certainly ensure they are fed back to the rest of the team.I am, however, disappointed to hear that you experienced some issues with the heating system in your room. We are in the process of installing a new heating and air-conditioning system which should hopefully eliminate any issues like this moving forward, however I'm sorry if it impacted your stay this time. Feedback like this is invaluable as it allows us to continually improve our offering here at Casa so thank you for bringing this to our attention. We really appreciate that you have taken the time to provide us with your comments and I hope that we will welcome you back again in the future.Kind regardsBethGuest Services Manager.

Dear GuestThank you for taking the time to provide us with your feedback and for rating your stay so highly. I'm so pleased you enjoyed your time with us and I hope we will welcome you back to Casa again soon!Kind regardsBethGuest Services Manager.

Dear UdeyThank you for staying with us recently and for providing us with such a high rating! I'm really pleased you enjoyed your time with us and I hope you will stay again soon.Kind regardsBethGuest Services Manager

Dear PaulThank you for staying with us recently and for providing us with such a high rating! I'm really pleased you enjoyed your time with us and I hope you will stay again soon.Kind regardsBethGuest Services Manager

Dear GuestThank you for taking the time to provide us with such wonderful feedback! I'm absolutely thrilled that you enjoyed so many aspects of your stay and I will be sure to pass on your kind words to the rest of the team.Kind regardsBethGuest Services Manager.

Dear KamleshThank you for staying with us recently and for providing us with such a high rating! I'm really pleased you enjoyed your time with us and I hope you will stay again soon.Kind regardsBethGuest Services Manager

Dear SaraThank you for taking the time to review your stay - we really appreciate it. It's wonderful to hear you enjoyed your stay overall and that you received excellent service from our reception and breakfast team.I am, however, sorry to hear there was an issue with your evening meal in Barca. This is not the high standard that we usually deliver and I can only apologise that we missed the mark on this occasion.I do hope you will give us another try in the future for an improved expreience.Kind regardsBethGuest Services Manager.

Dear PeterThank you so much for taking the time to provide us with your feedback, I'm pleased you have rated us so highly and that you were impressed with so many aspects of your experience here at Casa. I will certainly pass on your kind comments to the rest of the team.Thank you again for your review and I hope that we will welcome you back again soon!Kind regardsBethGuest Services Manager.

Dear AndrewThank you so much for rating us so highly. I'm pleased that you enjoyed your recent stay with us and hope we will welcome you back to Casa again soon!Kind regardsBethGuest Services Manager.

Dear DavidThank you so much for taking the time to provide us with your feedback, I'm pleased you have rated us so highly and hope that you will choose to stay with us again soon!Kind regardsBethGuest Services Manager.

Dear SandraThank you so much for taking the time to provide us with your feedback. I'm pleased to hear you found our team to be pleasant.I am, however, disappointed to hear that you were disappointed with some of the aspects of your room. Feedback like this is invaluable as it allows us to continually improve our offering here at Casa and so I appreciate that you have brought this to our attention. We do normally receive very high praise with regards to the cleanliness of our rooms and so I will certainly be looking into these issues further. I will also pass on your comments with regards to the lighting to our housekeeping manager.I'm sorry you also experienced an issue with your bar order but I am pleased to hear this was rectified on site. It's great that you enjoyed your breakfast.We really appreciate that you have taken the time to provide us with your comments, I will ensure they are fed back to the rest of the team and actioned where possible. I hope that you will give us another try in the future for an improved experience. Kind regardsBethGuest Services Manager.

Dear StephenThank you so much for providing us with such a positive score - I'm so pleased that you enjoyed your recent stay with us.I hope we will welcome you back to Casa again soon!Kind regardsBethGuest Services Manager.