Mountain view

Reviews of Hampton Inn & Suites Denver - Cherry Creek

2.5 out of 5
Hampton Inn & Suites Denver - Cherry Creek
4150 E Kentucky Ave, Glendale, CO

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1009 reviews" "
Rating 8 - Good. 324 out of 1009 reviews" "
Rating 6 - Okay. 123 out of 1009 reviews" "
Rating 4 - Poor. 59 out of 1009 reviews" "
Rating 2 - Terrible. 39 out of 1009 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a location close to where I needed to be. Why they started charging for parking is beyond me.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
It was just what we were looking for. Clean and convenient. Great staff.
Stayed 4 nights in Mar 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Like what the other reviews said, the property is a bit rundown, otherwise everything else was excellent. Jeremy at the front desk made check in a breeze and convenient. Breakfast options varied daily which is a plus. I got lucky and my room had a nice view of the mountains. The location is in a quiet neighborhood.
Stayed 2 nights in Mar 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Amber

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Scott R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, however there were a couple of things in the shower that looked like they were not fastened properly or had been damaged. Front desk staff were outstanding. breakfast food was good but nothing special.
Stayed 2 nights in Mar 2024

10/10 Excellent

JOSEPH, glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Old furniture
Stayed 4 nights in Mar 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is on the older side, strong smells of sewage at night, staff is very nice and the location is close to food and shopping!
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Stayed 1 night in Mar 2024

6/10 Okay

Trisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast and pool were the best part! Staff were kind and friendly but the rooms could use some work/upgrades. The king one bedroom suites specifically. However I would book here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Than Than

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Feb 2024

10/10 Excellent

Holly Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Roxana

Stayed 3 nights in Feb 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always friendly (Doug, Chris, Jeremy). Room we were in was okay. Will not get 1st floor again. View of parking lot and felt like people could look in. Blinds did not roll up (we had to manually try to get it rolled). Needs a remodel soon. But great location, fantastic hot breakfasts!!!
Stayed 4 nights in Feb 2024

8/10 Good

noah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My car was broken into. In addition to the damage, I had items stolen. Very frustrating
Stayed 3 nights in Feb 2024

8/10 Good

RAIMUNDO DIAZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 9 nights and the room we got was well equipped and spacious (1 bedroom and 1 kitchen - living room), the water pressure in the shower was great. We had good sleep during our stay. The room carpet was a little run down with stains so it look a little dirty. The breakfast is included and had some good reasonable options. No complains on this matter!!! They have free parking.
Stayed 9 nights in Jan 2024

8/10 Good

mechael

Travelled with family
Liked: Cleanliness, staff & service, amenities
All was good,,, but the beds. Old bumpy lumpy mattresses. VERY uncomfortable. Did not sleep well.
Stayed 3 nights in Feb 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
Great staff, professional, hospitable, with warm smiles. The hotel itself feels like it’s in transition. The common areas’ amenities are modern but the furniture and fixtures in my room were outdated, dimly lit and I just couldn’t figure out how to turn on one of the lamps bedside. My suite had 2 TVs. A larger, newer one in the sitting area and a smaller, older one in the bedroom. The sliding glass doors to the balcony also had challenges with closing (less of a security concern since my room was not on the ground floor. Overall, it’s an ok place and I hope they upgrade the finishes in the rooms - go all the way!
Stayed 3 nights in Feb 2024

10/10 Excellent

Mary

Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice- cleaned the room as I would have
Stayed 8 nights in Jan 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Casandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly and great, love that there was an indoor pool and jacuzzi.
Stayed 3 nights in Jan 2024

6/10 Okay

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rose Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was within walking distance for most of my activities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
I just stayed here for a week, and would recommend this hotel to anybody. The room I was in wasn’t anything special but nice and clean and well kept. The staff are what made this hotel for me. Staff and service were 12/10. If you’re lucky you’ll get Doug at the front desk, give that guy a raise! The breakfast is better than most hotel included breakfasts in my opinion. Great lobby area to relax. Fair priced. Pool and hotel were nice as well.
Stayed 4 nights in Jan 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was safe. Front desk personnel are helpful and nice.
Stayed 4 nights in Jan 2024

8/10 Good

RAIMUNDO DIAZ

Stayed 3 nights in Jan 2024

8/10 Good

Christine

Travelled with family, Business traveller
I was not at all happy with having to pay for parking in the hotels parking lot
Stayed 9 nights in Jan 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
The toilet did not work properly - it ran and required us to constantly get up to stop the water running.
Stayed 5 nights in Jan 2024

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just there for a nights sleep before an appointment the next day. It was quiet, comfortable and restful.
Stayed 1 night in Jan 2024

10/10 Excellent

Ilan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Kyle

Bes
Stayed 1 night in Jan 2024

10/10 Excellent

Bethany

Stayed 1 night in Dec 2023

10/10 Excellent

mark

Stayed 1 night in Jan 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was fine
Stayed 1 night in Jan 2024

10/10 Excellent

Brooke

Stayed 1 night in Jan 2024

10/10 Excellent

Thierry, Omaha

Stayed 1 night in Jan 2024

10/10 Excellent

Allen C

Stayed 3 nights in Dec 2023

8/10 Good

Tarrin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here and had a great time with the indoor pool. The rooms were clean and comfortable. However, staff came into our room while we were in there before we had even checked and before required checkout time, making us feel very uncomfortable. The breakfast is what you’d expect from a continental breakfast, not the greatest but there were options. Overall we were satisfied here, but would prefer staff not open guest room doors until after checkout window, or knock first.
Stayed 2 nights in Dec 2023

8/10 Good

raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant and the staff wonderful over the holiday period. My only criticism would be that we had no room service in 6 nights stay.
Stayed 6 nights in Dec 2023

8/10 Good

Zepplin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pic are from when the hotel was new. Overall not bad. Pool was decent and so was the breakfast
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs at an affordable price.
Stayed 3 nights in Dec 2023

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a decent price, as a tourist I really don’t appreciate getting charged for parking when I am staying in the hotel property, very disappointed will think twice and read up on undisclosed charges before booking a hotel
Stayed 1 night in Dec 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Screw you!
I will never stay at another one of your shady hotels again....i stayed here for 3 seperate bookings and not one time did your front desk person tell me id be charged to park my car in a random unsecure lot!and also the pain in the ass of getiing my deposits back..
Stayed 2 nights in Dec 2023