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"The hotel was lovely, clean, comfortable rooms and a really welcoming atmosphere. The staff were always friendly and ready to assist. Its location was perfect for exploring Poprad and accessing the High Tatras. Breakfast was great, and I especially appreciated the sausages. Highly recommend this place for anyone visiting Poprad!"

"I booked an apartment at a 4-star hotel on Hotels.com. When we arrived at the location, surprise, the hotel only had 2 stars and the room we were offered was a standard room and by no means the apartment we paid for. The staff was very rude. It was a big spike."

"It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room....

"Nice place with local shop nearby, best to have access to a car when staying here as limited public transport and little to no footpaths to other areas"

"Amazing family pension. Felt very welcomed "

"We love our stay at Welkam. The room was nice and spacious, the style was a cozy mix of modern and old. The bathroom was very nice with a great shower, and the included breakfast was a nice spread of meats, cheeses, boiled eggs, and sweet bread that hit the spot before leaving. Great value, overall!"

"Séjour d'une nuit dans un hôtel vieillissant très mal insonorisé. A cause des restrictions du Covid les raisons d'y venir, salle de sport, spa et autres étaient non disponibles malheureusement, il vaut donc mieux appeler avant de réserver. Sans ces atouts le prix est obsolète par rapport aux prestations fournies. "

"Postele na izbe absolútne nevyhovujúce,matrace sa rozchádzali.Žiadali sme detskú postieľku, lenže nám bolo povedané, že už žiaľ nemajú... Tam to skončilo. Dieťa muselo spať medzi nami.... Pričom medzi matracmi sa neustále robila diera.Chýbali maličkosti ako papuče, župan, obuvák či pero s ktorým by ste mohli na papierik zaznačiť čo z minibaru ste konzumovali. "

"We used the hotel as a base as we had family in nearby village. So the hotel was nearest to them. The staff and facilities were good. The fridge in our room did not work. although we did not report it as thought it was how the fridge’s are in this country. The side of the hotel we was on in Room 901 there was a nightclub (seems only open Friday,Saturday &Sunday) music pumping out till 5am which made 2 nights for us no sleep. We left on Sunday. Overall good but would not want rooms on 901...

"Matratzen sehr weich, Ausstattung sehr sparsam und ein wenig in die Jahre gekommen. Für Selbstversorger mit Teenager nicht optimal, für andere Nutzer sicherlich eine schöne Anlage vor allem für kleinere Kinder. "

"Very nicely kept and clean “bed and breakfast” style of hotel. Lots of local charm. Had an excellent dinner of Slovakian specialties. Affordable and good quality. "

"Positieve ervaring met twee min punten, nl. de verwarming op de badkamer stond d veel te hoog en kon niet afgezet worden. Er was nergens in de buurt, maar dan ook nergens een plaats waar we konden een ontbijt kopen. "

"Lovely houses, good facilities for kids and a cool restaurant. The place is equally close to the Tatras and Slovak Paradise as well."

"I took my parents to Kezmarok and needed a big room, so we booked the junior suite. It was rather spacious and had a lovely balcony overlooking the hotel courtyard and the Tatras. The hotel is atmospheric -a series of old homes/businesses that are now connected. This gives the hallways a bit of a byzantine effect, but I thought it added to the property's character. Breakfast was very good. The hotel is about as centrally located as it can be in Kezmarok. Able to easily walk to everything....