Exterior

Reviews of Super 8 by Wyndham Brookings

2 out of 5
Super 8 by Wyndham Brookings
3034 Lefevre Dr, Brookings, SD

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1003 reviews" "
Rating 8 - Good. 349 out of 1003 reviews" "
Rating 6 - Okay. 72 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 17 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Clean.
Stayed 1 night in Apr 2024
Response from Andy on 10 Apr 2024
Thank you for your review! We're pleased to hear that you enjoyed your stay at Super 8 and found our hotel nice, with a good breakfast and clean accommodations. Your feedback is appreciated, and we hope to welcome you back for another great stay soon!

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient!
Stayed 1 night in Apr 2024
Response from Andy on 7 Apr 2024
Dear Michele,Thank you for your review! We're delighted to hear that you found Super 8 clean and convenient. Your feedback is appreciated, and we look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Laura, Tea

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access clean and quiet. Allows dogs. Perfect.
Stayed 1 night in Mar 2024
Response from Andy on 29 Mar 2024
Dear Laura,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel easy to access, clean, and quiet. We're glad that our pet-friendly policy suited your needs perfectly. We appreciate your feedback and hope to welcome you back for another great stay soon!

10/10 Excellent

Traci

Stayed 1 night in Mar 2024

6/10 Okay

Keri

Travelled with family
This hotel had decent reviews but it was a bit of a letdown. I tried to manage my expectations knowing this is an economy hotel. Rooms smelled musty and the bed was uncomfortable. Room was also not very clean. Next time I’ll spend more money to hopefully get a better hotel.
Stayed 1 night in Mar 2024
Response from Andy on 24 Mar 2024
We apologize for the disappointment you experienced during your stay. Your feedback is valuable, and we'll address the issues you mentioned to improve. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Edward

Travelled with family
Great place to stay. Very friendly reception. Clean and spacious.
Stayed 1 night in Mar 2024
Response from Andy on 24 Mar 2024
Thank you for your wonderful review! We're delighted to hear that you had a great experience with us and that you found our reception team friendly, and our accommodations clean and spacious. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Barbara, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed gif an overnight stay thank u you
Stayed 1 night in Mar 2024
Response from Andy on 21 Mar 2024
Dear Barbara, Thank you for choosing Super 8 for your overnight stay! We're glad we could provide just what you needed. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

4/10 Poor

Jaxon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice recently redone rooms.
Stayed 1 night in Mar 2024
Response from Andy on 12 Mar 2024
Dear Jessica,Thank you for your kind review! We're glad to hear that you liked our recently redone rooms. Your satisfaction is important to us, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is the hotel my husband & I prefer to stay in when we visit our college athlete daughter. (I mention this because we visit often so stay relatively often.) It is clean, the beds are comfy, and we enjoy the pool and the great breakfast. The staff are welcoming, friendly, and helpful. Several staff members asked how our stay was, if we liked the new pancake machine, and if there was anything we noticed at the hotel that needed attention; it was clear that they want their guests to enjoy their stay! We will continue to make this our first choice for visits to Brookings!
Stayed 1 night in Feb 2024
Response from Andy on 12 Mar 2024
Dear Diane,Thank you for your loyalty and for choosing Super 8 for your visits to Brookings! We're thrilled to hear that you consistently enjoy your stays with us and appreciate our clean rooms, comfortable beds, and amenities like the pool and breakfast. It's wonderful to know that you feel welcomed and valued by our staff. Your feedback about the new pancake machine and their proactive approach to ensuring guest satisfaction means a lot to us.We look forward to continuing to be your first choice for accommodations in Brookings and to welcoming you back on your future visits.

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were overall friendly and helpful. The hotel was extremely hot inside and could use a good cleaning. There is no elevator, which for me was not a problem, but for someone with limited mobility it may be. My room had a funny odor.
Stayed 2 nights in Feb 2024
Response from Andy on 4 Mar 2024
Dear Amy Thank you for your review. We appreciate your kind words about our front desk staff. We apologize for any discomfort caused by the temperature, cleanliness, lack of elevator, and odor in your room. Your feedback is valuable, and we'll address these issues promptly.

8/10 Good

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Everything was great. Check in was easy. The rooms were clean and spacious. The pool was smaller but still plenty of hours of fun for the kiddos. The breakfast was great and staff was helpful.
Stayed 2 nights in Feb 2024
Response from Andy on 5 Feb 2024
Thank you for choosing Super 8 for your recent stay. We're thrilled to hear you enjoyed your time with us. Your positive feedback means a lot. We appreciate your business and hope to welcome you back soon!

10/10 Excellent

Chris

Travelled with family
Liked: Amenities
Staff is great
Stayed 1 night in Jan 2024
Response from Andy on 31 Jan 2024
We appreciate your positive comments about our Super 8 staff. It's great to hear that you had a pleasant experience. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Chris

Stayed 1 night in Jan 2024
Response from Andy on 24 Mar 2024
Thank you for your positive review! We're thrilled to hear that you had such a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

FRANCES, RAPID CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our quiet stay.
Stayed 1 night in Jan 2024
Response from Andy on 31 Jan 2024
Thank you for your kind words about your recent stay at Super 8 . We're thrilled to hear you enjoyed a quiet and pleasant experience. Our team works hard to provide a comfortable environment, and your feedback is truly appreciated.

6/10 Okay

Amy

Travelled with family
Disliked: Amenities
Price overrated for a motel 8 in Brookings SD. Room underrated as well. For this much, go to the motels next door that have the right to price gouge.
Response from Andy on 26 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookings. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 Excellent

Mari-Anne

Travelled with partner
Staff at front desk was great. First room we got had no heat. Front desk staff came to check and then moved us to another room. The second room had no working tv. Again the front desk staff came to check but was unable to get it fixed. We could have tried another room but at this point we said we would just stay. Other than that, everything was okay.
Stayed 1 night in Jan 2024
Response from Andy on 26 Jan 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookings. It is always a pleasure to receive a feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that itcwas very quiet!!!!
Stayed 2 nights in Jan 2024
Response from Andy on 26 Jan 2024
We're delighted you found the tranquility you were looking for at Super 8! Your comfort is our top priority, and we hope you had a restful stay."

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SDSU
A nice comfortable stay.
Stayed 1 night in Jan 2024
Response from Andy on 12 Jan 2024
Dear Brad,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookings. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Thordys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet
Stayed 1 night in Dec 2023

6/10 Okay

Valerie

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy access from highway. Plenty of places to get food and fuel. The room was very clean and comfortable. Would stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from Andy on 12 Jan 2024
Dear Brenda,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Brookings. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

JAYMI, Sioux City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok, breakfast could be improved with choices.
Stayed 1 night in Nov 2023

4/10 Poor

Wilma

Travelled with family
Disliked: Staff & service
Pool floor very rough and hard on feet. Hot tub very noisy. Booked accessible room but shower not walk in. That is NOT accessible. Read ADA guidelines.
Stayed 1 night in Nov 2023

6/10 Okay

Max

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Friendly, helpful staff.
Stayed 1 night in Nov 2023
Response from Front Desk on 21 Nov 2023
Thank you for your great rating! We look forward to your next stay!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooma were wonderful. Breakfast was good. Staff was wonderful letting us use the breakfast area in the evening to celebrate our SDSU Senior Band Member after the football game for Pizza and Games.
Stayed 2 nights in Nov 2023
Response from Front Desk on 21 Nov 2023
Thank you for your great rating! We look forward to your next stay!

4/10 Poor

Michele

Disliked: Cleanliness, property conditions & facilities
Won't return
The room had a damp odor, so we ran the dehumidifier that was in the room (never saw a hotel room with a dehumidifier before). We ran the bathroom fan too and eventually it smelled better or we got used to it. When I went to sleep, I felt something crawling in my arm. We jumped up and found the bug. Kind of looked like a young cockroach. My shower in the morning was lukewarm. There was a recliner that was dirty and bad condition. And all this for a total of $142/night!
Stayed 1 night in Nov 2023
Response from Front Desk on 27 Nov 2023
Thank you for your rating and thank you for point out your concern so we will work on it. We look forward to your next stay!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel! Enjoyed my stay. Bed was a little firm but that’s personal preference.
Stayed 2 nights in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for your good rating! We look forward to your next stay!

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was awesome! Gal at the front desk when we arrived was super sweet and friendly! Room was very clean and parking was easy. Breakfast was good and plenty to choose from. Overall stay was good. Would highly recommend this hotel.
Stayed 3 nights in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for your great rating! We look forward to your next stay!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for your great rating! We look forward to your next stay!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2023

8/10 Good

Edgar

Liked: Cleanliness
It was good
Stayed 1 night in Oct 2023

8/10 Good

Brian

Stayed 1 night in Sep 2023

10/10 Excellent

candida, Mobridge

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Max

Stayed 1 night in Sep 2023

8/10 Good

Denise

Stayed 2 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find off of highway, very close to event venue
Stayed 1 night in Sep 2023
Response from Front Desk on 21 Nov 2023
Thank you for your great rating! We look forward to your next stay!