Outdoor pool, pool loungers

Reviews of Hilton Vacation Club Daytona Beach Regency

3 out of 5
Hilton Vacation Club Daytona Beach Regency
400 N Atlantic Ave, Daytona Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 125 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Highly recommend
Stayed 3 nights in Apr 2024
Response from Tracey on 17 Apr 2024
We appreciate our feedback and choosing us as your vacation destination, thank you for staying with us!

8/10 Good

robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was 4pm and i arrived after that and was told my room was not ready. I was told i might need to wait up to 6pm , we did get in just a few minutes before 5pm
Stayed 3 nights in Apr 2024
Response from Tracey on 17 Apr 2024
We appreciate our feedback and choosing us as your vacation destination, thank you for staying with us!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Apr 2024
Response from Tracey Maffei on 17 Apr 2024
We appreciate our feedback and choosing us as your vacation destination, thank you for staying with us!

10/10 Excellent

Erina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice Around everything you need
Stayed 3 nights in Apr 2024
Response from Tracey Maffei on 6 Apr 2024
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Tracey Maffei on 7 Apr 2024
We apologize your stay did not meet your expectations, please reach out to us directly to discuss. Thank you for staying with us!

10/10 Excellent

SHAUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. I have stayed several times. Small but big enough to find your way around it. The staff is friendly. Will stay again hopefully soon!
Stayed 3 nights in Mar 2024
Response from Tracey Maffei on 2 Apr 2024
Thank you for your feedback, we are so excited your stay was exceptional. We appreciate you choosing Daytona Beach Regency as your vacation destination and look forward to you next visit.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have been coming to this property 15 years. It has now changed to a Hilton Vacation club and unless you are are a member you are given a room the bottom floor no matter what you book on-line. The rooms do come with ALOT of complimentary noise and a view of multiple garbage dumpsters.
Stayed 8 nights in Mar 2024
Response from Tracey on 30 Mar 2024
We apologize your stay did not meet your expectations. We appreciate your loyalty for staying with us year after year and providing us feedback!

10/10 Excellent

George

Travelled with family
Wonderful staff and security.
Stayed 3 nights in Mar 2024
Response from Tracey on 19 Mar 2024
Thank you for your feedback. We are pleased your stay was exceptional. We look forward t your next stay.

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 1 night in Mar 2024
Response from Tracey on 19 Mar 2024
Thank you for staying with us and providing feedback.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from Tracey on 12 Mar 2024
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Tracey on 5 Mar 2024
We appreciate your feedback! Thank you for staying with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay…. Our room was perfect!
Stayed 2 nights in Feb 2024
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

6/10 Okay

Amira

Travelled with group
Stayed 3 nights in Feb 2024
Response from Tracey Maffei on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Room ac wasn’t working, spoke to someone in the morning and the staff behind the front desk said they told them the ac was out and no one should have been put in that room. Apart from that nice place.
Stayed 1 night in Feb 2024
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

2/10 Terrible

Katie

Stayed 1 night in Feb 2024
Response from Tracey on 21 Mar 2024
I am sorry your stay did not meet your expectations. Please call us directly to discuss.

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. The hotel was very nice and clean. It was close to a lot of what we planned to do. The room was as expected.
Stayed 7 nights in Feb 2024
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Diane

Liked: Staff & service, amenities, property conditions & facilities
Clean. Friendly staff. Less than 5 nights yields no housekeeping, but will grant requests quickly if you call front desk.
Stayed 3 nights in Jan 2024
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

SONYA

Stayed 3 nights in Jan 2024
Response from Tracey on 16 Jan 2024
We appreciate your feedback, thank you for staying with us

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the locaton and the room was awesome. Highly recommend
Stayed 5 nights in Dec 2023
Response from Tracey on 16 Jan 2024
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

fredrick a, Ocala

Stayed 2 nights in Dec 2023
Response from Tracey Maffei on 7 Jan 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

anupam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms. they were huge. As we have small kids, the bigger room was a big plus. The kitchen was good but needed some more utensils. Another plus point for the hotel was the pool and the beach. It is literally on the beach. So, for families, this hotel is a great place to stay. I didn't like the carpet on the floor. Due to the carpet there was a little bit of smell of the cleaning materials. Though this didn't bother much. But definitely a tiled floor in all areas would feel better, in my opinion.
Stayed 4 nights in Dec 2023
Response from Tracey on 5 Mar 2024
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

SHAUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. It is very clean. The staff is always amazing. Pool is clean. My grandson loves the slide at the pool.
Stayed 4 nights in Nov 2023
Response from Tracey on 12 Dec 2023
We are so happy your recent stay was exceptional and your grandson enjoyed the slide. Thank you for starting with us and providing your feedback!

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and have a good time at Daytona beach!
Stayed 1 night in Dec 2023
Response from Tracey on 12 Dec 2023
Thank you for staying with us, we appreciate your feedback!

2/10 Terrible

Monica

Stayed 1 night in Dec 2023
Response from Tracey Maffei on 6 Dec 2023
We apologize your stay did not meet your expectations. Please reach out to us directly to discuss.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from David on 21 Nov 2023
Thank you for your feedback

4/10 Poor

rumit

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property need upgrade, bath tub need replacement. My wife cut her leg while taking shower. Very Sharpe edgies under shampoo dispenser.
Stayed 4 nights in Nov 2023
Response from Tracey on 7 Nov 2023
We apologize your stay did not meet your expectations and your wife received a cut. I will look into to this further. We appreciate your feedback and thank you again for staying with us!

8/10 Good

Cory

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pretty good for the price
The bed was comfortable and the full size coffee maker was great in the little kitchenette. The soaking tub was nice, and the shower was decent. The AC made a rattling noise that was distracting enough that I needed ear plugs at night. The pool and hot tub outside were clean, though the hot tub was a very rough texture.
Stayed 6 nights in Oct 2023
Response from Tracey on 4 Nov 2023
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
I was only at the hotel for one night but I found the staff to be extremely nice and friendly. My room was very clean and the bed comfortable.
Stayed 1 night in Oct 2023
Response from Tracey on 1 Nov 2023
We are so happy your stay was great! Thank you for your feedback and staying with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Security guard had an attitude about the parking lot.
Stayed 3 nights in Oct 2023
Response from Tracey on 30 Oct 2023
We apologize for the inconvenience you encountered. We appreciate your feedback, thank you for staying with us!

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice with great amenities. Staff was very friendly and helpful.
Stayed 8 nights in Oct 2023
Response from Tracey on 24 Oct 2023
We appreciate your feedback, thank you for staying with us!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Tracey on 24 Oct 2023
We appreciate your feedback, thank you for your feedback!

10/10 Excellent

MARIA, Lake Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed was quiet and close to shopping and restaurants
Stayed 1 night in Oct 2023
Response from Tracey on 23 Oct 2023
thank you for staying with us, we appreciate your feedback!

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tough parking but great location
Place is nice but parking is very limited. The underground garage is especially harrowing on a motorcycle. Otherwise, the place is nice.
Stayed 2 nights in Oct 2023
Response from Tracey on 22 Oct 2023
We appreciate you feedback, thank you for staying with us.

6/10 Okay

Grace, Mission

Liked: Staff & service
Stayed 6 nights in Oct 2023
Response from Tracey Maffei on 19 Oct 2023
We apologize your stay did not meet your expectations. We hope you will come back and give us another opportunity to exceed your expectations. We appreciate your feedback. Thank you for staying with us.

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Tracey on 2 Oct 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was almost like a home away from home! I rented a one bedroom room but it had a living room, kitchen, dining room and restroom and bedroom. All which were a big size. The only thing is that it didn't really get cold in our bedroom compared to the rest of the house. The beach and pool were all very accommodating. Beach rentals were about $20 for the hour or $30 for 2 hours. Ice machine right outside the pool area, tiki bar we didn't really use but one time but the drinks were perfect. They had a DJ at the pool and bar but the only sad part was that the DJ shuts down at 7pm on a Saturday. You can also see the fireworks from the hotel that they had at the Bandshell on weekends. It's only a short walk to the Bandshell concerts and other restaraunts and bars. The only place that sold chicken wings was terrible. Their boneless "chicken wings" were more like popcorn shrimp size. Shops near by and everything from the hotel was really really cool. If I had to stay in Daytona again I would come back because of how convenient everything was.
Response from Tracey maffei on 27 Sept 2023
Thank you for providing us feedback on your recent stay. We appreciate you staying with us, and look forward to your next vacation with us!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tracey on 27 Sept 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Janette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tracey Maffei on 27 Sept 2023
Thank you for staying in with us, we appreciate your feedback!

2/10 Terrible

Tatiana, Palm Coast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Tracey on 11 Sept 2023
I apologize your did not meet your expectations. Thank you for providing feedback.

6/10 Okay

tiffany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Shameful but in hopes it will return to normal!
I have stayed many times with no issues. Since Hilton has bought out Dimond, the place has fone down hill. Trash everywhere out side. People drinking and eating in the pool. The staff seemed stressed by guest complaining and management not able to do anything. The game room had no games that worked. These may seem like simple complaints however after staying for several years several times a year this was a huge disappointment! I felt like i paid for the same resort with the feel of motel 6.
Stayed 2 nights in Sep 2023
Response from Tracey on 5 Sept 2023
We apologize you experience did not meet your expectations. I appreciate your feedback and look forward to you staying with us again!

10/10 Excellent

SHAUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property several times. Staff is great. Location of property is perfect. Can walk any where you need too. Older property but nice and comfortable. Will be back.
Stayed 5 nights in Aug 2023
Response from Tracey on 1 Sept 2023
We are so please your stay was enjoyable. Thank you for staying with us, we appreciate your feedback!

4/10 Poor

Edward

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tracey on 2 Sept 2023
We apologize your stay did not meet your expectations. Thank you for your feedback and staying with us

6/10 Okay

Michael

Stayed 4 nights in Aug 2023
Response from Tracey on 31 Aug 2023
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2023
Response from Tracey on 21 Aug 2023
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

Quoyonna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous
Stayed 2 nights in Aug 2023
Response from Tracey on 20 Aug 2023
We appreciate your feedback, thank you for staying with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is room is very nice compared to some other rooms in many hotels that I have seen is clean tv pretty large kitchen very nice got everything beachside dining boardwalk and parking inside for free ! It’s just resort fees that bothers me 28.13 not to bad! Overall, this place is very good!!!
Stayed 7 nights in Aug 2023
Response from Tracey on 16 Aug 2023
We appreciate your feedback, thank you for staying with us !

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 3 nights in Aug 2023
Response from Tracey Maffei on 7 Aug 2023
We are please you enjoyed your stay, Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Michael, South Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Tracey on 8 Aug 2023
We appreciate your feedback, thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tracey Maffei on 2 Aug 2023
We appreciate your feedback, thank you for staying with us!