Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham Ormond Beach

2 out of 5
Super 8 by Wyndham Ormond Beach
1634 North US 1 and I-95, I-95, Exit 273, Ormond Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 1003 reviews" "
Rating 8 - Good. 372 out of 1003 reviews" "
Rating 6 - Okay. 182 out of 1003 reviews" "
Rating 4 - Poor. 105 out of 1003 reviews" "
Rating 2 - Terrible. 81 out of 1003 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Not in Mami
Stayed 1 night in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet connection was mostly not available.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Mark,Thank you for your feedback and for choosing our hotel. We apologize for the inconvenience caused by the intermittent internet connection during your stay. Please rest assured that we will address this issue promptly to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a more satisfactory stay soon.Sincerely, Hotel Manager

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on 13 Mar 2024
Dear Lawrence,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Providing exceptional service and accommodations is our top priority, and we're delighted that we met your expectations. Your satisfaction means the world to us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 Good

Alfred

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Convenience, staff was great
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Alfred,We're thrilled to hear that you found our hotel convenient and that our staff provided great service! Ensuring a seamless and enjoyable experience for our guests is our priority. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right across the street from the car show we attended
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 9 Mar 2024
Dear Tara,That's fantastic to hear! We're delighted that our hotel's location across the street from the car show you attended was so convenient for you. Providing easy access to local events and attractions is important to us. Thank you for choosing us, and we hope you had a fantastic time at the car show. We look forward to welcoming you back for future events!Sincerely, Hotel Manager

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,comfortable and friendly staff. Great for bike week, right across the street from Destination Daytona. A pleasant surprise!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 6 Mar 2024
Dear JONATHAN,We're thrilled to hear that you had a pleasant surprise during your stay with us! Providing clean, comfortable accommodations and friendly service is what we strive for. It's great to know that our location was convenient for Bike Week and that you enjoyed your time here. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager

2/10 Terrible

levi

Disliked: Cleanliness, staff & service, property conditions & facilities
I got lied to on google maps and got robbed 100$
Stayed 1 night in Feb 2024
Response from Hotel Manager on 11 Mar 2024
Dear Levi,Thanks for the stay and the feedback. I am disappointed to see your comment about the issues as mentioned. However the matter will be investigated. The inconvenience is highly regretted. Shall appreciate your understanding. In any case, you are welcome to contact us.Sincerely, Hotel Manager

6/10 Okay

John

Travelled with family
Disliked: Amenities
Website was misleading regarding how it truly appeared and offered only coffee for breakfast when a breakfast was supposed to be included. Staff was very helpful when hair dryer didn’t work. Definitely appreciated that!
Stayed 1 night in Feb 2024
Response from Hotel Manager on 26 Feb 2024
Dear John,Thank you for your feedback. We apologize for any confusion caused as mentioned. Your feedback is valuable, and we'll ensure it's addressed for clarity. We're pleased our staff could assist with the hair dryer issue, and we're grateful for your appreciation. Please accept our apologies regarding breakfast, and we hope to better meet your expectations in the future.Sincerely, Hotel Manager

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Curtis,Thank you for the glowing review and the five-star rating! We're thrilled to hear that you had an exceptional experience with us. Providing top-notch amenities and service is our priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another luxurious retreat soon!Sincerely, Hotel Manager

10/10 Excellent

Kanaiyalal, Douglas

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Hospitable owners
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Kanaiyalal,We're thrilled to hear that you found our owners to be very hospitable! Providing a warm and welcoming atmosphere is a priority for us, and we're glad to know that our efforts were appreciated. Thank you for your kind words, and we hope to have the pleasure of hosting you again soon!Sincerely, Hotel Manager

8/10 Good

Florent

Stayed 3 nights in Feb 2024
Response from Hotel Manager on 22 Mar 2024
Dear Florent,Thank you for your positive rating! We're glad to hear that you had a good experience overall. If there are any specific areas where we can improve to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate your support. We hope to have the opportunity to welcome you back soon!Sincerely, Hotel Manager

4/10 Poor

Frank

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t very great
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Frank,We're sorry to hear that your experience wasn't up to your expectations. Your feedback is important to us, and we'd like to learn more about what aspects of your stay fell short so we can address them accordingly. If you're willing to provide further details, please feel free to reach out to us directly. We appreciate your honesty and hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager

2/10 Terrible

Bruce

Travelled with family
This property was so bad we didn’t even stay. We couldn’t checkout because it was prepaid via Expedia. We were in town to visit friends but wanted our own place to stay. By midnight we called them to rescue us. This place would have been good for a trucker at maybe $69 per night. Because of the Daytona 500 everything was booked. We were charged a non refundable $340 per night. As a business traveler with 30 plus years on the road this was the worst disaster of a hotel I’ve ever seen. It had zero amenities and dirty sticky plastic fake wood floors. Enough said, lesson learned and no help from Expedia. PS, I think it’s even an insult to Truckers.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 20 Feb 2024
Dear Bruce,We're truly sorry to hear about your incredibly disappointing experience at our property. It's disheartening to learn that we failed to meet your expectations and provide a comfortable stay. Your feedback is incredibly valuable, and we will address these issues with our team to prevent any similar occurrences in the future. We apologize for any inconvenience caused and understand your frustration. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Friendly staff
Stayed 1 night in Feb 2024
Response from Hotel Manager on 12 Feb 2024
Dear Tamera,Thank you for your perfect rating and positive feedback regarding our staff! We're delighted to hear that you had a pleasant experience with us. Providing friendly and accommodating service is a top priority, and we're thrilled that our team made your stay enjoyable. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

David, Millington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean quiet older property.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 5 Feb 2024
Dear David,Thank you for taking the time to share your thoughts. We're pleased to hear that you found our property clean and quiet, even if it's an older establishment. Your feedback is valuable, and we appreciate your understanding. If there's anything specific you enjoyed or any areas you feel we can enhance, please let us know. We look forward to serving you again in the future!Sincerely, Hotel Manager

4/10 Poor

Bruce

Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on 1 Feb 2024
Dear Bruce,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable, and we'd appreciate any additional details to understand and address the issues you encountered. Our goal is to improve and ensure a better stay for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 Good

miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on 20 Jan 2024
Dear Miriam,Thank you for giving us a 4-star rating, signifying your satisfaction with your stay. Your feedback is crucial for our ongoing service enhancements, and we'll share it with our entire staff. We're grateful for your choice to stay with us and look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Hotel Manager on 10 Jan 2024
Dear William,Hello! We're thrilled to receive a perfect rating from you! Thank you for choosing our hotel and taking the time to share your positive experience. We're committed to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to welcoming you back for another outstanding stay!Sincerely, Hotel Manager

4/10 Poor

John

Business traveller, Travelled with partner
Stayed 1 night in Jan 2024
Response from Hotel Manager on 9 Jan 2024
Dear John,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert.Sincerely, Hotel Manager

6/10 Okay

Gary

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were nice.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Gary,Thank you for sharing your feedback. We're glad to hear that you found the beds comfortable. If there are specific areas where we can improve and elevate your overall experience to a higher rating, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even more satisfying stay in the future. Safe travels!Sincerely, Hotel Manager

4/10 Poor

Mubarak

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a king bed through Expedia, but upon our arrival, they informed us that a king bed was not available. I offered to pay extra to accommodate us, but the attendant insisted that they didn't have rooms with king beds available. All of them on the first floor had been taken or reserved, so we had to go to the second floor to a room with a double bed. The phone in the room was disconnected, and there was no way to call in case of an emergency other than to walk to the office downstairs, which was inconvenient
Stayed 1 night in Dec 2023
Response from Hotel Manager on 30 Dec 2023
Dear Guest,I am sorry to learn about all the inconvenience you had during your stay. My sincere apologies. We care about your experience. Your comments are important for us. Each problem area will be investigated to take appropriate actions. Request your understanding and reconsideration to visit. Sincerely, Hotel Manager.

6/10 Okay

R P

Business traveller
Disliked: Property conditions & facilities, room comfort
Get what u pay for.
First tthe good, nice price, pretty clean, reasonable service. Now the bad, could not get into first room, so they moved me. Second room was 2 beds not a king as I booked. Room smelled like smoke. Beds were terrible, squeaked so bad. AC was really noisy. But give them credit it was clean
Stayed 1 night in Dec 2023
Response from Hotel Manager on 29 Dec 2023
Dear R P,We appreciate your honest feedback. While it's good to hear that you found the price reasonable and the overall cleanliness satisfactory, we apologize for the challenges you faced with room allocation, bed comfort, and the smell of smoke. Your comments are valuable, and we'll address these issues to ensure a more comfortable experience for future guests. Thank you for acknowledging the cleanliness, and we hope to have the opportunity to provide a more enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs Cleaning
Two roaches in the room. Have to wear shoes because the floors make your feet and/or socks black.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 28 Dec 2023
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we take such concerns seriously. We will investigate and address this with our housekeeping team to ensure a more thorough cleaning process. Your feedback is important, and we hope to have the chance to provide a much-improved experience in the future.Sincerely, Hotel Manager

8/10 Good

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Chambre assez grande
Stayed 1 night in Dec 2023
Response from Hotel Manager on 24 Dec 2023
Dear Sylvie,We're delighted to hear that you found your room to be spacious. Providing comfortable accommodations is a priority, and we're pleased that the size of the room met your expectations. Your positive feedback is appreciated, and we look forward to hosting you again for another enjoyable stay. Thank you for choosing us!Sincerely, Hotel Manager

8/10 Good

Ed

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Manager on 17 Dec 2023
Dear Ed,We extend our heartfelt gratitude for choosing to stay with us and for taking the time to provide an excellent 8-star feedback. We are pleased to learn that you enjoyed your stay with us, but we would appreciate it if you could provide us with more detailed feedback on your experience. Your valuable insights help us to continuously improve our amenities and services to ensure that our guests have a memorable stay. We eagerly anticipate your return visit.Sincerely, Hotel Manager

4/10 Poor

Mubarak

Business traveller
We had to switch our room three times, first time the shower doesn’t drain, second room it has a very bad smell and high concentration of Clorox that made my eyes achy , it didn’t have any outlet near the bed for charging purposes. The third one was fine but not great. Try to imagine to move your stuff like that when you check in at 8 pm and you are tired just want to relax! The staff in the front desk were nice but in the morning the cleaning staff tried to bust our door even we put don’t disturb sign!
Stayed 1 night in Dec 2023
Response from Hotel Manager on 16 Dec 2023
Dear Mubarak,We sincerely apologize for the series of inconveniences you faced during your stay. Your experiences with the rooms and the cleaning staff are unacceptable, and we deeply regret the impact on your relaxation. Rest assured, we will address these issues promptly and reinforce training to ensure a smoother and more enjoyable stay for all guests. Your feedback is crucial, and we appreciate your understanding. If given another chance, we are committed to providing you with a superior experience.Sincerely, Hotel Manager

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wifi didn’t work very good
Stayed 1 night in Dec 2023
Response from Hotel Manager on 7 Dec 2023
Dear Gordon,We apologize for the inconvenience you experienced with the Wi-Fi during your stay. Your feedback is important, and we appreciate you bringing this to our attention. We will investigate and address the issue to ensure a more reliable and efficient internet connection for our guests in the future. We value your input and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 7 Dec 2023
Dear SARA,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the perfect rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon.Best Regards, Hotel Manager

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice but place was dirty. Extremely dusty. No iron
Stayed 1 night in Nov 2023
Response from Hotel Manager on 29 Nov 2023
Dear Christopher,Thank you for your feedback, and we appreciate your acknowledgment of our friendly staff. We sincerely apologize for the cleanliness issues you encountered, and your comments are being addressed with our housekeeping team to ensure a higher standard. We regret the inconvenience of not having an iron available, and we'll work to improve this aspect of our services. Your insights are valuable, and we hope to have the opportunity to provide a much-improved experience on your next visit.Sincerely, Hotel Manager

6/10 Okay

Maria

Disliked: Cleanliness
Granola bars for breakfast, cockroaches in room
We got a room beside a very loud family with three little screaming kids - Luckily the man already said they would be loud, and the receptionist offered a different room. When I went to the bathroom at night I saw something scooting away in the tub, and which turned out to be a cockroach. Killed that one, and found two more live ones in the room. I contacted the hotel via email, but didn’t hear anything back. Breakfast was a far cry - only coffee and granola bars and a wet cinnamon bun. Juice machine didn’t work, no tea, no milk, no bread, no cereal, no nothing else. Not impressed with their “superstart” breakfast at all. Not a good experience.
Two killed ones left behind in clear sight for the housekeeper
Stayed 1 night in Oct 2023
Response from Hotel Manager on 24 Nov 2023
Dear Maria,We sincerely apologize for the inconveniences you encountered during your stay. The noise disturbance and the presence of cockroaches are unacceptable, and we regret that we fell short of providing a pleasant experience. Your feedback about the breakfast is also noted, and we will address these issues promptly. We apologize for the lack of response to your email and assure you that we will investigate this matter. Your input is invaluable, and we hope to have the opportunity to make it up to you on a future visit.Sincerely,Hotel Manager

8/10 Good

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was happy with the location of our room. The woman placed us on the bottom floor and in the middle. We could only hear the highway now a little so it didn’t mess up our sleep.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Josephine,We're delighted to hear that you were pleased with the location of your room and that it contributed to a peaceful night's sleep. Placing you on the bottom floor in the middle to minimize highway noise was a thoughtful touch by our staff. Your comfort is our priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to hosting you again in the future!Sincerely, Hotel Manager

2/10 Terrible

Reniesha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 13 Nov 2023
Dear Reniesha,We are sorry to hear that your recent stay at our hotel did not meet your expectations, resulting in a one-star rating. We would appreciate any specific feedback that you could provide us with so that we can improve our services for our future guests. Thank you for your time and consideration.Sincerely, Hotel Manager

10/10 Excellent

Andrea

Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Andrea,Thank you for your feedback and the fantastic perfect rating! We're thrilled to hear that you enjoyed your stay. Your feedback is truly motivating and reinforces our commitment to delivering excellent service. We can't wait to welcome you back for another exceptional experience. Safe travels until then!Sincerely, Hotel Manager

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not again
The room smelled like mold. The toilet was broken and not attached to the floor
Stayed 1 night in Oct 2023
Response from Hotel Manager on 2 Nov 2023
Dear Susan,I'm truly sorry to hear about the issues you encountered during your stay. The presence of a moldy smell in the room and a broken, unattached toilet are unacceptable. This does not meet the standards we aim to maintain. Your comfort and satisfaction are important to us, and we apologize for the inconvenience. We take your feedback seriously and will address these matters urgently to ensure a much-improved experience for any future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to make it right in the future.Sincerely,Hotel Manager

6/10 Okay

Jerry

Travelled with family
room had a smell of mold or mildew coming from a/c unit
Stayed 1 night in Oct 2023
Response from Hotel Manager on 1 Nov 2023
Dear Jerry,We sincerely apologize for the inconvenience you experienced with the odor in your room. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback about the mold/mildew smell coming from the A/C unit is crucial, and we'll address this immediately to rectify the issue and ensure it doesn't recur for future guests. We appreciate your patience and understanding and hope to have the opportunity to provide you with an improved experience in the future.Sincerely,Hotel Manager

10/10 Excellent

Kraig

Stayed 1 night in Oct 2023
Response from Hotel Manager on 25 Oct 2023
Dear Kraig,Thank you for your wonderful feedback and for rating your experience at our hotel a perfect 10/10! We are thrilled to hear that you had such a fantastic stay with us. Providing exceptional service and creating a memorable experience for our guests is our top priority, and we are delighted that we met your expectations. Your positive review means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another outstanding stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Candy

Stayed 1 night in Oct 2023
Response from Hotel Manager on 11 Nov 2023
Dear Candy,Thank you for the perfect score! We're delighted to hear that your experience with us was a 5 out of 5. Your positive rating is greatly appreciated, and we're thrilled to have provided you with a satisfying stay. If there's anything specific you particularly enjoyed or if there are ways we can maintain or exceed this high standard in the future, please let us know. We look forward to the opportunity to welcome you back for another exceptional visit. Safe travels!Warm Regards,Hotel Manager

8/10 Good

Torsten

Liked: Cleanliness, staff & service
WI FI is really bad.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Torsten,We apologize for the inconvenience you experienced with our Wi-Fi during your stay. We understand the importance of a reliable internet connection, and we will work to address and improve the Wi-Fi service to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with an improved Wi-Fi experience on your next visit.Sincerely,Hotel Manager

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Good but WI FI not working or very weak.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Torsten,Thank you for your feedback, and we're pleased to hear that your stay was good overall. However, we apologize for the Wi-Fi issues you encountered. A reliable internet connection is important, and we'll work to improve the Wi-Fi to provide a better experience for our guests in the future. We appreciate your input, and we hope to have the opportunity to host you again and ensure a more satisfactory stay.Best Regards,Hotel Manager

8/10 Good

Roy

Travelled with partner
Liked: Property conditions & facilities
I really liked the location. Being right across from the Destination Daytona. Made it the perfect place to stay this last weekend . And with Biketoberfest right around the corner I'll be back ...
Stayed 2 nights in Oct 2023
Response from Nick on 12 Oct 2023
Thank you for the review. Glad to hear you like our location.

10/10 Excellent

Terry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very suprised with the bed and pillows. Very comfortable. Slept very good.
Stayed 1 night in Oct 2023
Response from Nick on 12 Oct 2023
Thank you for the review. Glad to hear you got a nice rest.

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs a little TLC
Overall, good. Staff were friendly and helpful. Issues: 1. Mold on ceiling in bathroom and ceiling looked like it was in need of replacement, repair, paint. 2. Dirty floor---needs a swiffer to clean and sanitize. 3. No wi-fi in room. Only available in lobby. 4. Room could use a little bistro table with 2 chairs for guests to eat.
Stayed 2 nights in Sep 2023
Response from nick on 7 Oct 2023
I will try to research your concerns with our staff to see what the issues may have been during your stay. Sorry we did not meet your expectations

2/10 Terrible

Rodrigo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, no wifi, no tv
Stayed 1 night in Sep 2023
Response from Nick on 7 Oct 2023
I apologize that we didn't meet your expectations. We had some issues with lightning strikes so wi-fi has been a concern we are in process or repairing. Irons and boards are always available at the front desk

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nick on 7 Oct 2023
Thank you for our review

2/10 Terrible

Suzanne

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keys frequently didn’t work and needed replacing so I was locked out frequently. The early night auditor was rude and unhelpful. The room was filthy. Tub did not drain. No in room coffee. There was a raised threshold at the door that was unmarked causing me to trip a couple of times upon entering because it was unmarked. Curbs stepping down were unmarked. Parking was across the parking lot from the door of the room rather than just outside the room. I want a refund!
Stayed 2 nights in Sep 2023
Response from Nick on 7 Oct 2023
Sorry that we failed to meet you expectations. Hopefully you had safe travels and made it to your destination ok

2/10 Terrible

Therian

Stayed 1 night in Sep 2023
Response from Nick on 16 Oct 2023
Thank you for our review

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from nick on 7 Oct 2023
Thank you for our review

6/10 Okay

Sherjan

Stayed 2 nights in Aug 2023
Response from nick on 7 Oct 2023
Thank you for our review

8/10 Good

Logan

Travelled with partner
Liked: Staff & service, property conditions & facilities
We were looking for somewhere just to sleep and recoup during our road trip and this suited our needs. It’s what you would expect for staying at a low rate motel. Nothing special but it did the job for us.
Stayed 1 night in Sep 2023
Response from Shawn on 11 Sept 2023
Thank you for the review. Glad to hear you got a nice rest.

2/10 Terrible

Cafherine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but place was awful. Dirty and run down. And we felt unsafe. Door to room did not close properly. They charged my credit card twice. Not a good experience. Will likely not stay at another Super 8 property. We left at 2 am. Just was extremely uncomfortable.
Stayed 1 night in Sep 2023
Response from Shawn on 11 Sept 2023
Sorry that we failed to meet you expectations. Hopefully you had safe travels and made it to your destination ok.