Outdoor pool

Reviews of Hawaiian Inn Beach Resort

2 out of 5
Hawaiian Inn Beach Resort
2301 S Atlantic Ave, Daytona Beach Shores, FL

Reviews

6.6
Rating 10 - Excellent. 229 out of 1003 reviews" "
Rating 8 - Good. 280 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 144 out of 1003 reviews" "
Rating 2 - Terrible. 161 out of 1003 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brett

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We enjoyed everything, until we found mold all over the bed sheets.
Stayed 1 night in Mar 2024

6/10 Okay

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator feels like its going to drop, room wasnt completely cleaned when i checked in. Food still on counters and all, hallways were dirty and not upkeep.
Stayed 1 night in Mar 2024
Response from Marissa on 24 Mar 2024
Thank you for your feedback. We will look into your concerns.

2/10 Terrible

Dianna R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room cleaning place had rust everywhere broken elevators, unclean and dirty.
Stayed 3 nights in Mar 2024
Response from Marissa on 18 Mar 2024
We are sorry you didn't enjoy your stay with us. The hotel is still recovering from the back-to-back hurricanes, and we will continue to do repairs daily.

8/10 Good

Liadanay

Travelled with family
Liked: Staff & service
Disliked: Amenities
This place needs alot of updating its building/rooms etc but other than that i didnt have a bad experience with staff like previous reviews or feel unsafe. Beautiful view from balcony to beach area and pool. Bar staff was super sweet but could use more help. Overall i enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from Marissa on 18 Mar 2024
Thank you for your feedback. We are happy you enjoyed your stay with and hope to host you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was there for my sons baseball tournament, very great location and very organized.I will for sure keep this mind when and if we need to come back
Stayed 1 night in Mar 2024

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dissatisfied. This property advertises as having two pools, a gift shop, mini golf, Hawaiian luau show all on property. We could only find the outdoor pool and it was out of order. The Hawaiian show? Out of order. Gift shop? Closed and empty. Mini golf on site? Nowhere to be found. The elevator only worked half the time to get to our room on the fifth floor. The room itself also was not as advertised as there was no coffeemaker (and when we asked we were told ‘they’re all broken, we can’t get that for you’). The shower head holder was broken and covered up so when one of us was showering, the handheld head fell and hit us in the back of the head. Pictures on the walls were covering up holes in the walls and doors. Our room door itself didn’t latch so if you didn’t have it deadbolted, it would just open up if you opened the balcony door. The stove in the room didn’t work, neither did the hairdryer provided in room. The toilet had to be flushed three times to get anything at all to go down fully. Anytime you approached the front desk to ask about anything, you just get stared at blankly with literally no response. We had to go down multiple times as even though we were clear on reservation there was five of us in a room that sleeps 6, they only gave us three towels and bed linens for the beds. We had to ask everyday for clean linens as there is no daily housekeeping, and we couldn’t get pillows for the sleeper sofa or flat sheets.
Stayed 5 nights in Feb 2024
Response from H on 23 Feb 2024
Thank you for voicing your concerns. This is important for improvement. We are working diligently to getting the Hawaiian Inn back to its pre-hurricane condition. We will make sure your concerns are addressed.

6/10 Okay

Madison

Travelled with family
Liked: Staff & service
the problem was we went when they were renovating the tiki bar and pool. i do think when they’re done it’ll be a fabulous upgrade! it’s the inconvenience of one exit and entrance so large building lots of walking! other than that it was great NO NO BUGS that was a plus considering the location
Stayed 3 nights in Dec 2023
Response from H on 23 Feb 2024
Thank you for your review and we are glad that you enjoyed your stay! We are doing our best at getting the hotel back to it's pre-hurricane condition. We do hope that you come back and visit us again, soon.

8/10 Good

Steve

Liked: Cleanliness, staff & service
Front deck staff, especially Selena, were very nice It is an older place and still recovering from the Hurricanes 2 years ago as is most of Daytona beach The view from my balcony was great especially at sunrise I would definitely stay there again
Stayed 2 nights in Feb 2024
Response from Heather on 23 Feb 2024
Thank you so much for your sweet and kind words! We are doing our best at getting the hotel at it's pre-hurricane condition. We are so happy that you enjoyed your stay with us!

6/10 Okay

Anita

Stayed 2 nights in Feb 2024
Response from Heather on 23 Feb 2024
Thank you for your review and we are happy that you enjoyed your stay with us.

2/10 Terrible

Leon

Stayed 3 nights in Jan 2024
Response from Marissa on 2 Feb 2024
We are sorry you didn't enjoy your stay.

6/10 Okay

Robert

Travelled with family
Stayed 11 nights in Jan 2024
Response from Marissa on 2 Feb 2024
Please visit again soon.

6/10 Okay

carrie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can’t really rate the property itself because everything is being worked on the pools and the grounds. Every condo is individually owned or room. The sheets, however, were dingy and dirty, looking even though they gave them to me at the desk clean had holes in them like cigarette burns definitely needs a lot of updating, the staff, however, is incredible
Stayed 3 nights in Jan 2024
Response from Marissa on 2 Feb 2024
Thank you for your feedback. We hope to host you again.

2/10 Terrible

Swapnil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were shown renovated room during online purchase but actually we got old filthy room. Very disappointing
Stayed 1 night in Dec 2023
Response from Heather on 12 Jan 2024
We are sorry you didn't enjoy your stay and we will make sure your concerns are heard and addressed.

4/10 Poor

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have seen this hotel packed in the summer months and always thought wow, this must be a great hotel. Well, that couldn't be further from the truth. The rooms need a definite upgrade, the furniture is old and falling apart, our 2 queen beds were on wheels and when you attempted to sit against the headboard the bed would roll away, god forbid you roll over at night the bed literally rolled with my movements. The bathroom was gross, the shower walls has mildew in the grout and a strange gritty texture in the tub. The hallways are scary and painted in 70's maze yellow. You couldnt get to the beach without walking out front and all the way around the building.In the middle of the night my daughter and I were awaken twice due to some loud buzzing noise in the room, possibly the AC but not sure. The rooms safe did not work either Oceanfrontview 2nd floor, well that was amazing of course, the balcony was OK, the chairs were almost too short to see over the railing. It was very quiet, we didn't hear anyone next door, but had to endure the smell of marijuana and cigarette smoke blowing into our balcony from somewhere near us which i cannot stand. The front desk staff either act dumb or truly are and constantly on their phones. Upon checking out i asked why our beds had wheels on them and the lady laughed and had no clue what i was talking about until i showed her a picture. Even then she said she didnt know. In my honest opinion I would not recommend this hotel.
Stayed 1 night in Dec 2023
Response from Heather on 12 Jan 2024
Thank you for your feedback. We will make sure your concerns are heard and addressed.

10/10 Excellent

Trevin

Liked: Staff & service, property conditions & facilities
I’ve stayed with the Hawaiian Multiple times every time is great even with the rebuild going on still a good place to vacation !
Stayed 1 night in Dec 2023
Response from Heather on 12 Jan 2024
Thank you so much for your positive review and feedback! We are so happy your enjoyed your stay with us and we can not wait until we host you again, soon.

2/10 Terrible

Lucas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Marissa on 2 Feb 2024
We are sorry you didn't enjoy your stay with us.

2/10 Terrible

Eli

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Has potential.. BUT DISAPPOINTING.. didn't expect All facilities to be closed. NO POOLS let alone heated as listed and came for. and No heat in rooms, no hot water!. Was freezing! No TV channels worked.. (inside room was nice) rest of resort is run down not kept up. Staff seemed less helpful & to have attitude about not being directly booked thru them instead of the app. Wouldn't go back or went unless they fixed everything THEN it has potential. Untill then not recommended
Stayed 3 nights in Nov 2023
Response from Heather on 30 Nov 2023
Thank you for your feedback. We will ensure that your concerns are addressed. We have made every site aware that our pools are closed due to construction. We hope that you had a safe trip home.

2/10 Terrible

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Rented room for 6. The beds were horrible completely wore in the centers of the mattress. No hot water for showers. 2 bath towels 2 hand towels, when we asked for more towels we had to return the 4 dirty ones first.Tiki bar was never opened. All pools are closed.
Stayed 2 nights in Nov 2023
Response from Heather on 30 Nov 2023
Thank you for your feedback. Unfortunately, our pools are closed due to the hurricanes and construction. We have made our sites aware of that. We will make sure that your other concerns are heard and addressed.

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very dirty and reeked of Marijuana! We only stayed the first night because it was late & we couldn't book a room somewhere else until the next day. We checked out early in the morning and booked at a much nicer place through Expedia that second night.
Stayed 2 nights in Nov 2023
Response from Heather on 30 Nov 2023
Thank you for your feedback. We will make sure your concerns are heard and addressed.

4/10 Poor

Ed

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Marissa on 13 Nov 2023
Thank you for your review.

4/10 Poor

John

Disliked: Property conditions & facilities
Wasn't told no pool
Stayed 2 nights in Oct 2023
Response from Marissa on 30 Oct 2023
We are sorry you weren't aware the pools are closed. We hope to host you again after construction is completed.

2/10 Terrible

irma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience. The staff in charge of the night shift was very rude to me and my mom. We arrived at 11:30 pm to check in and we had to wait more than 20 minutes because the boy WAS SLEEPING IN HIS WORK TIME when I had called early warning that we would be a little late because of the traffic. It gave us the noisiest room with a bad musty smell, the air filter was a sack. As if that room never went through a deep cleaning. We ended up with allergies. The only thing that was worth it was the comfort of the bed. The rest is a disaster.
Stayed 2 nights in Oct 2023
Response from Marissa on 30 Oct 2023
We are sorry you didn't enjoy your stay with us and we will look into your concerns.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
I have been staying at this particular hotel for 26 years! This hotel is very family friendly with comfortable rooms, a fun list of amenities and a great location with access to everything! Although on this particular stay, the pools and sundeck area were still undergoing repairs from alot of hurricane damage, i still enjoyed my stay and would highly recommended this hotel. The management and staff are wonderful and have always treated my family like family. There are literally a 1000 hotel choices on this beach, but this is ALWAYS my go to hotel!
Stayed 1 night in Oct 2023
Response from Marissa on 22 Oct 2023
Thank you for your feedback. We are so happy you enjoyed your stay with us and hope to host you for another 26 years.

2/10 Terrible

Gavin

Stayed 1 night in Oct 2023
Response from Marissa on 13 Nov 2023
We are sorry you didn't enjoy your stay.

10/10 Excellent

Stevie

Stayed 1 night in Oct 2023
Response from Marissa on 5 Nov 2023
Thank you for your 5-star review, we hope to host you again soon.

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in bad shape
Stayed 2 nights in Oct 2023
Response from Marissa on 22 Oct 2023
Thank you for your feedback.

4/10 Poor

Franklin

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
no pool. area not safe in back of hotel. would not go again untill pool area is fixed.
Stayed 1 night in Oct 2023
Response from Marissa on 22 Oct 2023
Thank you for your feedback. The pools should be open in another 3 weeks.

8/10 Good

Renee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely have to come back when the pool reopens
Stayed 1 night in Oct 2023
Response from Marissa on 22 Oct 2023
Thank you for your feedback. We are hoping the pools will be open in about 3 weeks.

6/10 Okay

allissa

Stayed 1 night in Sep 2023
Response from Marissa on 22 Oct 2023
Thank you for your feedback.

8/10 Good

Joanes

Stayed 1 night in Sep 2023
Response from Marissa on 1 Oct 2023
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Marissa on 30 Oct 2023
Thank you for review, we are happy you enjoyed your stay with us and hope to host you again soon.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This place completely sucks! Not as advertised at all! No house keeping, no pool, no hot tub, no coffee, no shampoo, no clean towels, and the towels are old and hard, filthy bedspread, no blankets and never changed the sheets or towels. Tv was horrible, saw cockroaches in the kitchen, elevator was like a freight elevator and filthy! Phone doesn’t work! Air conditioner was loud and smelly! Whole experience was terrible, after a couple days finally had time to change hotels and couldn’t wait to get out of there! We ended up going to a very very nice place and it was cheaper than this hell hole!
Stayed 5 nights in Aug 2023
Response from Marissa on 31 Aug 2023
We are sorry you didn't enjoy your stay with us.

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, room comfort
U arent getting your deposit back
I was there for less than 12 hours and used just towels and sheets and i was charged $75 deposit which they said would drop off after a few bussines days
Stayed 1 night in Aug 2023
Response from Marissa on 31 Aug 2023
We are sorry you haven't received your deposit back yet, it does take 3 to 5 business days to reflect on your card. Please contact the hotel directly if you haven't received it after 5 business days.

6/10 Okay

Valarie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool wasn't opened inside or out and should have had that on website to let people know ,or at least give a discount
Stayed 1 night in Aug 2023
Response from Marissa on 31 Aug 2023
We are sorry you weren't aware of the pool closures however it is advertised on all the websites.

4/10 Poor

Neta

Stayed 2 nights in Aug 2023
Response from Marissa on 21 Sept 2023
We are sorry you didn't enjoy your stay with us.

2/10 Terrible

Valeria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Heather on 31 Jul 2023
Thank you for your review. We hope that you come back and see us again, soon.

4/10 Poor

debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No pool. No food. No internet working!! No elevator close to any rooms. Dirty.
Stayed 2 nights in Jul 2023
Response from Marissa on 27 Jul 2023
We do apologize for the repairs on the amenities.

8/10 Good

Keturah

Stayed 2 nights in Jul 2023
Response from Heather on 31 Jul 2023
Thank you so much for your positive review. We are so happy that you enjoyed your stay with us and we can't wait to host you again, soon.

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible condition
Stayed 2 nights in Jul 2023
Response from Marissa on 27 Jul 2023
We are sorry you didn't enjoy your stay with us.

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool an deck an beach access all crap , room was terrible
Stayed 1 night in Jul 2023
Response from Marissa on 27 Jul 2023
We are sorry you didn't enjoy your stay with us.

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
I made the reservation online, and they didnt tell me that the pool was not open, and that there was construction going on at the property. I felt i should get some money back.
Stayed 1 night in Jul 2023
Response from Heather on 5 Jul 2023
Thank you for your review. Were you able to reach out to the owner to discuss options for repayment? Or did you speak to someone at the front desk about it?

6/10 Okay

Stephanie

Travelled with family
When we checked in we were greeted by a not so friendly office staff. She proceeded to say "Our pool, and beach access is not available, do you want to stay". I said yes, Ive already paid for the night. We get the keys to our room. The toilet wouldnt flush, the wifi wouldnt stay connected to the TV. I was told check out was 11 when I booked, but it was actually 10.
Stayed 1 night in Jul 2023
Response from Heather on 5 Jul 2023
Thank you so much for your review and we are glad that you enjoyed your stay. We will make sure that your concerns are heard by management.

8/10 Good

John, Plainville

Travelled with partner
Liked: Cleanliness, staff & service
We were not told that there would not be a pool or deck to sun on. no access to beach from hotel
Stayed 7 nights in Jun 2023
Response from Marissa on 30 Jun 2023
Thank you for your feedback. We are happy you enjoyed your stay and we do apologize that you were not aware of the pool closures.

10/10 Excellent

Nelson

Stayed 1 night in Jun 2023
Response from Marissa on 20 Jul 2023
Thank you rating, we hope to host you again.

6/10 Okay

Jimmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have stayed here b4 and loved it Expedia failed to tell me there was damage there from hurricane there pool was down no hot tub shame on Expedia for not formally informing me !!
Stayed 4 nights in Jun 2023
Response from Marissa on 24 Jun 2023
Thank you for your feedback. We are sorry you weren't aware of the construction going on. We hope to host you after all repairs are finished.

2/10 Terrible

Gail

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Marissa on 24 Jun 2023
We are sorry you didn't enjoy your stay with us.

10/10 Excellent

Vicki

Stayed 5 nights in Jun 2023
Response from Heather on 4 Jul 2023
Thank you so much for your 5 star review. We are so happy that you enjoyed your stay with us and we hope that we see you again, soon.

8/10 Good

Eupholia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Marissa on 24 Jun 2023
Thank you for your review. We are happy you enjoyed your stay with us and hope to host you again.

2/10 Terrible

Virgillia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Marissa on 24 Jun 2023
We are sorry you didn't enjoy your stay with us.

4/10 Poor

Grant

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Outdated
Stayed 4 nights in May 2023
Response from Heather on 25 Jun 2023
Thank you for your feedback and I will let the owners know of your input. Thank you.