Ratings based on 1,438 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh

Decent hotel with great staff in a decent location

Posted 04/12/2017
My eight year old son loved the slide into the pool. The pool area was clean and the water was warm. The hotel itself is okay. Nothing to write home about, but not bad either. I'd stay again (mainly for my son and the slide.)
Comment from Hotel Management
12/12/2017 by John, Hotel Management
Thank you for your feedback. We are glad that you and your son enjoyed your visit with us.
2 out of 5
by A verified traveller from Arden, NC

Hotel on beach

Posted 29/11/2017
Pros: Clean and very nicely decorated, conveniently located. It was nice that 2 beach towels were provided for our use.
Cons: Definitely wi-fi needs improvement. Amount of towels, etc. could be left in larger quantities so that customer doesn't have to track them down daily.
Location: Great location, close to restaurants, movies, boardwalk.
Room advertised as "efficiency", but was actually just a connection room to the room next door to add an extra bedroom. Bathroom was spacious, but hanging closet bar was probably less than 2 feet (not enough room for 2 people's clothing for a week's stay) and was located in same closet with furnace. Kitchen "workspace" was almost nonexistent and there was no table/chairs to sit out to eat. There was only one ice machine for the entire property, which was "out of order" on Sunday because everyone checking out emptied its contents. We are not Diamond Club members so we just rented as if a regular hotel room and did not expect housekeeping services every day, but did expect to have service more than one time during the week. Towels, etc. were left 2 at a time since unit was for 2 people. We did catch up with the housekeeper a couple of times while she was at other units on our floor and she very generously gave us the supplies we needed and said that we could call the front desk at any time to get what we needed, The property was very well decorated and the pool and barbecue areas looked very nice, but the pool area was entirely in the shade by 12:45 pm due to all the tall buildings around it. The walls between adjoining units are obviously very thin because we could not sleep for most of the week due to noise coming from other unit. Also, we battled with wi-fi service all week, even having service person reset system, but we still continued to have trouble.
Comment from Hotel Management
04/12/2017 by John, Hotel Management
Thank you for your feedback. We will look forward to serving you again!
3 out of 5
by A verified traveller from United Kingdom

Nice hotel, shame about the noise.

Posted 24/11/2017
Pros: Clean, good facilities, right on the beach, 2 swimming pools
Cons: Better glazing or sound insulation in lower side facing rooms. We were here for 3 nights and you have no room service unless you stay for longer.
Location: Location was good near to shopping, restaurant and cinema complex with fully reclining seats! Good american diner opposite hotel.
The hotel accommodation is very good and the staff are very friendly. Unfortunately our room on the third floor was adjacent to a building site where work commenced at 7am every morning, was overlooked by the multi story car park on the other side and very close to the main strip which was exceptionally noisy. The double glazing did little to deaden the noise which was particularly difficult when trying to get to sleep at night. The local people seem to use the beach road as a race track for their high octane vehicles which are very noisy. Our review may have been very different if we had been situated elsewhere in the hotel, nearer the beachfront or on a higher floor level.
Comment from Hotel Management
28/11/2017 by John, Hotel Management
Thank you for your feedback! We appreciate having had the opportunity to serve you and we will look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from FL

Beautiful

Posted 23/11/2017
This hotel was absolutely the most beautiful hotel I've ever stayed at the staff were friendly the rooms absolutely Beyond clean in fact the whole facility was outstanding the location was also outstanding.
Comment from Hotel Management
28/11/2017 by John, Hotel Management
Thank you for your feedback! We appreciate having had the opportunity to serve you and we will look forward to serving you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from ontario canada

Beach resort

Posted 11/11/2017
Pros: Jacuzzi in room, kitchenette.
Cons: Nothing
Location: Right on the beach, near a variety of restaurants, movie theatre and shops
This hotel was a delightful surprise. Booked online and had never been to Daytona beach. We had a beautiful view of the beach from our room. We could watch the ocean waves from the outdoor heated pool. The tiki bar out by the pool was great ... happy hour and and it served lunch and dinner. Very reasonable.
Comment from Hotel Management
13/11/2017 by John, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Summerfield, NC

Great value at good location..

Posted 14/10/2017
This hotel was close to everything at Daytona beach. Beach walking distance to all restaurants and room was clean and had all the necessary things we needed.
Comment from Hotel Management
13/11/2017 by John, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

Right on the beach

Posted 13/10/2017
We had a great time. Hotel is right on the beach. Pool had a water slide! Staff is great! We were asked to listen to a 90 minute presentation for a timeshare, we declined. They were not pushy, only called our room once to ask us again.
Comment from Hotel Management
13/11/2017 by John, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.
3 out of 5
by A verified traveller from Richmond, VA

Not everyone wants a timeshare pitch

Posted 10/10/2017
Pros: convenience to the convention center, where we were working for the weekend.
Cons: door between connecting room and ours was paper thin. We could hear every conversation going on next door.
Location: on the beach, but we were there to work.
After our first full day in the facility, we arrived to find our bed unmade.... After working a 14 hour day, this was terribly disappointing.
Comment from Hotel Management
03/12/2017 by John, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from lexington, ky

So close to the beach

Posted 10/10/2017
Stayed for three nights. Every single staff member that we encountered was extremely friendly and polite. Very clean, comfortable, and large room. Pool and bar were great. Only one semi negative thing: When I asked the concierge to recommend the best fine dining restaurant in the area, we were directed to a place that basically just had fried seafood and was just a tourist place. Not good. When I asked the next day for a better recommendation, was directed to almost the exact same type of place (pretty sure same ownership as the menu was nearly identical).
Comment from Hotel Management
13/11/2017 by John, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great timeshare type resort

Posted 03/10/2017
Facility was very nice and on the beach. Staff was friendly. Do not be mistaken, this is not a resort it is a timeshare that rents out vacancies. There is a children's room that is stocked with toys but staff told our children not to touch so it was more for show than real children. There is a great water slide that dumps out into 5.5' of water so all need to be good swimmers. There is a hotel restaurant by the pool. Overall a very nice place.
Comment from Hotel Management
13/11/2017 by John Betros, Hotel Management
Thank you for your feedback! It was a pleasure to serve you and we will be looking forward to serving you again soon.