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Reviews of Drury Inn & Suites Middletown Franklin

3 out of 5
Drury Inn & Suites Middletown Franklin
3320 Village Drive, Franklin, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1005 reviews" "
Rating 8 - Good. 188 out of 1005 reviews" "
Rating 6 - Okay. 26 out of 1005 reviews" "
Rating 4 - Poor. 11 out of 1005 reviews" "
Rating 2 - Terrible. 12 out of 1005 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed.
Stayed 1 night in Mar 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason at the front desk was excellent, he gave us all the info we needed, was very pleasant & helpful. We arrived a little later than planned & he told us to go have something to eat & drink before they closed the complimentary dining area then come back & check in so we wouldn’t miss out.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As health-conscious vegetarians, complimentary breakfasts at hotels are usually sparse for us, since meat and grease is present in most of the hot dishes. This breakfast was a nice change, with scrambled eggs and biscuits/gravy made without meat, and potatoes that had a delicious, baked seasoning. A nice surprise also was complimentary supper in the evening and complimentary popcorn in the afternoon. Very nice, and we'll surely return.
Stayed 1 night in Mar 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice people
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was out. Still a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Breon

Liked: Cleanliness, staff & service, property conditions & facilities
I believe his name was jason the Guy who worked the front desk was amazing i feel he went above and beyond he was polite his customer service was very welcoming As we all know customer service hasn't been like it use to as if people dont take pride in there jobs so thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it there that are get away 😉😉
Stayed 1 night in Feb 2024

4/10 Poor

Cara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kandy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is ALWAYS friendly! Unfortunately the elevator was out but the lady at the desk switched my room to downstairs level due to me being disabled. That was awesome not to have to try to walk up & down stairs! Much appreciated.
Stayed 2 nights in Jan 2024

10/10 Excellent

Candi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
For the price, the overall experience was well worth it
Stayed 2 nights in Jan 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is overall good. Large room with king size bed. The included dinner and breakfast is very convenient. The food itself though is very mediocre.
Stayed 1 night in Jan 2024

10/10 Excellent

Arthur

Stayed 1 night in Jan 2024

10/10 Excellent

Katrina

Liked: Staff & service, property conditions & facilities
Friendly staff. Clean room. Great breakfast selection.
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice!
Stayed 1 night in Dec 2023

2/10 Terrible

Charles

Stayed 1 night in Dec 2023

8/10 Good

Ruth

Stayed 2 nights in Dec 2023

10/10 Excellent

rickey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Dhew
Stayed 1 night in Dec 2023

8/10 Good

Wesley

Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel near Middletown Ohio for sure !!
We enjoyed our stay very much !!! We’ve stayed at this location many times and have always found it to be an excellent experience !!! Everyone is so friendly and helpful !!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Remelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, easy access to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always have the best time!
Stayed 3 nights in Nov 2023

10/10 Excellent

Bette

Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and helpful. Amenities are great compared to other hotels in the area. Best experience for your buck with Drury Inn
Stayed 1 night in Nov 2023

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so so nice and amazing! Second stay here and we love it every time
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two rooms and you more than met expectations. One person would have liked to have a blanket in closet to optionally use. The breakfast was great. I felt bad that we missed the "happy hour" felt like giving away something. Ha
Stayed 2 nights in Nov 2023

10/10 Excellent

Stace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favorite hotels.
We have stayed here many times so it’s like home. Everything was as expected. We didn’t make it down for breakfast so I can’t comment about. We will continue to stay here when we visit.
Stayed 3 nights in Nov 2023

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drury
I always like staying at Drury hotels. The food on the evening is an added benefit. It's not fine dining but good if you just want to stay in. The hotels are always on great condition and the breakfast is good.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Marjorie, Puslinch

Travelled with partner
Liked: Amenities
The popcorn
Stayed 1 night in Nov 2023

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Good stop on way to Florida.
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying at Drury Inns
Stayed 1 night in Oct 2023

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel! Very clean. Very nice staff. Hughly recommend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Most need’s catered for
Stayed 1 night in Oct 2023

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the workers were very kind
Stayed 1 night in Oct 2023

10/10 Excellent

Yanine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The complementary dinner and breakfast was a very nice touch
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the breakfast and kick back.
Stayed 2 nights in Oct 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

lai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is amazing ,clean nice people in the front desk. It’s a great place to stay at and it’s close to everything so I don’t have to drive far.
Stayed 1 night in Oct 2023

10/10 Excellent

Arnold

Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Staff & service
Stayed here a few times 👍
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Convenient location for shopping, restaurants
Stayed 1 night in Oct 2023

10/10 Excellent

Nyles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023