Aimbridge Hospitality in Dayton

"Rooms where fairly dirty, but what was the very worst was when the mattress was lifted up, there was no plastic waterproof bed liner that most hotels put on mattress to protect from bed bugs, pee and other stains. Long story short under the mattress was a bunch of dog hair dirt food and also dead bed bugs. I didn't stick around long enough to see if there was any actual live ones. Your customer service at the front desk of an older lady and gentleman were fantastic."

"Excellent hotel. Staff friendly, really clean and great location. Free snacks in the evening and decent breakfast in the morning. Also nice pool and hot tub. "

"Breakfast was busy but everything was fresh and full even after 9 AM"

"unwilling to address change in room type."

"Breakfast bar was horrible! Not worth the money and offered very little appetizing food"

"Yes"

"New hotel. Very quiet and room was comfortable. For once this room has good light for reading. Super nice desk staff"

"."

"One night stay with my daughter. 04/11 Told at 3:19 they had no clean rooms. He asked us to wait a minute went upstairs and then miraculously had a clean room… Proceeded to ask if we needed towels at the time because there were none in the room. They would be brought up later. I asked for atleast 1 so that we could wash our hands. Gave 2 hand towels. strangly had some towels to give us.Checked in went up to our room checked the bed.Mattress coved in brown stains. Oh and bathroom had towels. Room door didnt even have a normal lock to secure door while in the room.(only one like residential home with chain)Back to desk we are not staying there dirty and not safe. Desk guy said the stains were under the sheet. I told him absolutely not acceptable I was not letting my daughter sleep there. He asked if it was both beds umm only had 1 king. It was dirty and I didn’t feel safe. I showed him the pictures. Offered me another room- no I do not want another room. I want money back. Offered another room again, I said no. Told him pictures do not match hotel, he asked where and I told him from hotels.com. He said I would not get a refund from them. Went back "